Discussion on Micdrop - Music WordPress Theme

Discussion on Micdrop - Music WordPress Theme

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Hello. Is there a way to add tracks from url versus uploading them directly in the website causing site loading slowness?

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks



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No more update? Last version is 2021, we wrote you about a lot of things to fix… thanks!

Hi there,

Thanks for writing in! The theme will be updated as soon as possible and since we check your requests we do see all of them were responded to so if there is anything else that you have an issue with you are more than welcome to send us a mail providing your purchase code in it and our team will check this on your end.

Thank you for your patience.



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I am waiting all bug fixed and update…but nothing in one year….:(

Hi there,

We are sorry to hear this but we do see that all of your requests has been responded and that you have been provided with assistance. If you still think there is a bug that needs to be investigated you are more than welcome to send us a mail to our help center providing your purchase code in it and our team will check this on your end.

The theme will for sure be updated as soon as possible.

Thanks for understanding and your patience.



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In the Album section, album images disappear before player moves. I have tried replacing the images, but same happens. Image is displayed initially, but then before it moves to the next album – ALL album art and the record images disappear. All you see is the artist name. Disable lazy load plugin had no effect

Hi there,

It is a bit hard to tell from here and we could not reproduce this on our end so please send us a mail to our help center providing your purchase code in it and our team will check this on your end.

Thanks.



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In the Trak Carousel, album images disappear before player moves. I have tried replacing the images, but same happens. Image is displayed initially, but then before it moves to the next album – ALL album art and the record images disappear. All you see is the artist name.

Hi,

This could be due to the lazy loading feature for images added in WordPress 5.5 version. Please try installing the Disable Lazy Load plugin.

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.



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I just submitted a ticket. The disable lazy load plugin had no effect. I look forward to getting more info on this issue. Thank you.

Hi there,

We’ve located your ticket and we can see that your ticket has been updated with an answer so please check the ticket status now, and continue the conversation at Help Center. :)



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It would be great if you created an example page with all of the features. Right now they are burried in the theme and when you find a feature you like, you don’t even know what it is. For example, on this page the videos have a nice play button animation on them: https://micdrop.qodeinteractive.com/artist-home/

But I have no idea how to add it because I don’t know what it is. HELP

Hello,

Thank you for reaching us!

Once you import our demo content you will get all the pages and settings which you can adjust to your needs. For demo import please follow instructions from this article How To Import Demo Content Using The One-Click Demo Import Feature.

The shortcode which opens videos in lightbox is called Video Button. You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



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Hello, I want to purchase but I was wondering if there is any recent update of the theme (since Oct ‘21). A friend installed it but got many errors while importing demo content and other issues.

Hi there,

Thanks for writing in! We have tested the theme with the latest version of WooCommerce and WordPress 6.0 and everything works perfectly fine. When it comes to the demo import, if you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file.

We have not encountered any error with the theme testing it on our installation so if your friend has any issues best practice would be to submit a request at our help center and our support team will be happy to help.

The theme will for sure be updated and compatibility will be added to the changelog.

We hope this helped and let us know if you have any additional questions.



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Does anyone know why we are getting this error? Deprecated: _register_controls is deprecated since version 3.1.0! Use Elementor\Controls_Stack::register_controls() instead. in /home/candybaz/candyspaceman.com/wp-includes/functions.php on line 5323

Hi there,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.



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Will you be updating the theme? There are a ton of errors

Hi there,

When it comes to “Deprecated: _register_controls” That is not an error which you are seeing, but a harmless notice. If you are not experiencing any issues due to this, then to remove it go to wp-config.php file, and disable wp debug by changing this line of code:

define('WP_DEBUG', true);

To this:

define('WP_DEBUG', false);

More on this on the following link

If you still need assistance please send us a mail to our help center providing your purchase code in it and our team will check this on your end.

The theme will for sure be updated as our team is working hard on updating all our themes at the moment, you will for sure be notified once it is out.

Thanks.



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Hi, I asked for support in you center item but I didn’t receive any answer… I need support please. Thank you

Hi there,

We’ve checked this and we can see that your ticket has been updated with an answer so please check the ticket status now, and continue the conversation at Help Center. :)



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It would be nice if you put the music player I continue on the pages !! So when I change pages the audio doesn’t stop

Hello,

Unfortunately this option is not available with the theme.

Do let us know if you have any additional questions regarding theme.



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Hello. I have two question before buying theme, It is coming with elementor version of it? And second is regarding update, last one was in October, new will be soon, I mean you will regulary update the theme?

Hello,

Thank you for taking interest in our theme!

Theme uses Elementor as page builder and the demo content is built using this plugin. All of the features displayed in the demo can be achieved with theme options and free Elementor version.

We are constantly working on updating all our themes and since compatibility for WP 5.8 and block based widgets was added in the latest theme update the theme should work correctly on latest WordPress version. By purchasing Regular License you will be able to use our theme for an unlimited period of time, you’ll be able to update your theme every time we release a new theme version, and you’ll also have the option to get all the latest versions of the plugins that come bundled with our theme.



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Hi, how do you edit the favicon using this theme?

Hi there,

Take a look at this helpful article with instructions.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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The demo import isn’t working for me. The “All” option doesn’t move from 0% and the “single page” option says “Pages don’t exist”

Wait sorry, I just realized I commented on the wrong product. I meant to comment this on Neobeat.

Hi there,

Please note that any premium WP theme requires a bit more dedicated resources on your server, which is something that’s common among robust and complex themes such as ours. Recommended PHP Versions And Resources And How To Set Them.

You should try to import the content again, by following the steps from the following article.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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It is possible to edit “single artist page” in elementor?

Hi there,

Unfortunately, this can not be edit with Elementor, but you can change artist information under Micdrop Album > Album Artist.



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Hi there,

Do you have any theme related question? :)



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Hello, I installed this theme on a site and then forgot to deregister it before deleting the website. Could you please deregister it for me? “This code was already used to register another domain. Please deregister your code there so that you can use it for registering here.” Thank you!

Hi there,

Please try to Deregister Qode Interactive themes via the Help Center.

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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My apologies I found the plugins seperately in the theme area.

Hi there,

Please check if you have updated the latest version of the theme and its plugins Micdrop Core 1.0.1. If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

Thanks and keep us updated on this.



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Hi, we do have the Micdrop Core 1.0.1 plugin installed. Is the most up to date theme MicDrop version 1.1?

Hi there,

Could you please send us a mail to our help center providing your purchase code in it and our team will check this on your end.

Thanks.



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HI we are facing issue while trying to import demo content ; it is getting stuck at 64 % we have tried several times and we have a lost week Please solve this ASAP …thanks and regards

Hi there,

If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Does anyone know how to reduce the size of the title font on the album pages? When the word is too long by like one word it is putting that one word on it’s own line. I submitted a ticket but hoping someone can respond here faster

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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I was helped via the ticket. Thank you

Hi there,

Glad to hear this, if you need any further assistance feel free to continue the conversation with our support team as they will be happy to help.

Thanks.



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When WooCommerce is not installed I’m getting the following error:

Uncaught Error: Call to undefined function is_product_tag() in wp-content/plugins/micdrop-core/inc/header/class-micdropcore-header.php:134

Please fix this!

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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Hi, just 3 questions: 1. Are photos included? 2. Music must be embed by music platforms like Bandcamp? 3) Can I persolize fonts in future?

Hello,

Thank you for taking an interest in our theme!

1) Premium images are included, and you have an option to import the demo content with images. For more info about demo import, see this article.

2) You can upload tracks to albums, see this album single as example. You could also embed playlists from other platforms as well to pages.

3) Yes, you can change fonts, and add custom fonts as well. See this article to learn more about adding custom fonts.

Also, take a look at the official theme documentation.

If you have more questions, don’t hesitate to write.



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