190 comments found.
Dear, I have been using the theme for a while now, but I can ‘t seem to get the product search on top of the page to work… Please have a look at www.maisonmouton.be When I search for a product (I’m using a word from the product title)... no results show… What is wrong? Result show when NOT checking the ‘show products only’. When I check the ‘show products only’ in the customizer – no results show.
When searching for ‘beanie’ in the seach field, with SEARCH PRODUCT ONLY deactivated, I get 1 result. My product. At that moment I uncheck the SEARCH PRODUCT ONLY and it shows me the exact same result as a product. But after saving these settings, It doesn’t work anymore…
I have posted a video of what happens here: https://www.maisonmouton.be/wp-content/uploads/2020/09/beanie-test.mov
Hi,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at our support channel. Don’t forget to provide these information:
Your purchase code (to let our developer see that you’ve already bought our theme)
Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
BoostifyThemes
demo import hangs forever, what do I do ?
Hi,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at our support channel. Don’t forget to provide these information:
Your purchase code (to let our developer see that you’ve already bought our theme)
Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
BoostifyThemes
Hi; Minera Theme downloaded FREE in February. I want to try it in a new project. However, during demo download, he cannot reach haintheme.com address. Please send me a link where I can get the demo files. Thank you.
Hi! This issue is fixed in the latest version. You need to purchase it to get the update and support.
Thanks!
I don’t have the updated freebie… i want to test in entrepenur company… is possible to get the last version?
No sorry! You need to purchase a license.
Thanks!
Hi, i have version 2.9 from. When i add a variable product to cart no variable information is shown in the mini cart or nothing from woocommerce product addons plugin when a field is added to prodcut. Does 2.9.2 now support this as i cant use Ajax Add to cart at all with this version of your theme
Hi! To use WooCommerce product addon plugin, you must disable Ajax add to cart feature in Customize.
Thanks!
Thanks for the reply. Even without WC Product addon plugin installed with Ajax ATC enabled the variable product attributes dont show up when adding to mini cart. In your live demo it works but in my starter demo content install of v2.9 its not working with ajax enabled. So just wondering if you fixed that in your latest version 2.9.2 oterhwise it might be somehting else going on im missing
Can you give me the site URL to check it here?
Only on local, i will put onto a server so you can check. Will put the link here when i have it up.
There is a MAJOR error in the gallery of this theme. It can be replicated even on the demo that is present on their website. It appears only on the mobile version: when loading a product or when going from one product to a similar one the main photo of the product (the one in the main carousel) is not being loaded and only the thumb pictures (managed by the thumbnail carousel) are visible but clicking on them doesn’t load the main picture. When this happens the only solution is to Refresh the page and then the main picture will also become visible. This bug is the reason I switched from this theme because it’s a deal-breaker for me as my client needs the mobile version to be fully working without any bugs. It’s a real shame because the theme has a superb design and a lot of customization options. Here is a photo with and without the bug present on the demo site: https://imgur.com/m3KWsX8 I lost a lot of time because of this bug and that’s why I would not recommend the theme to anyone wanting it for a MOBILE site. For a desktop site is ok.
Hi!
Thanks for your feedback! I’ve checked our demo on mobile here but couldn’t reproduce this issue.
Can you give me a video? If it’s our bug. We’ll fix it.
Thanks!
Hello! Thank you for your reply! Please don’t consider my comment a hate one. As I’ve said I love your theme and it’s really a superb design. I’ve customized the theme and got an excellent site but then I found this bug which shut me down 
I’ve spent 5-6 days trying to fix the javascript for the custom and slick files without any success I’ve now made a record of my phone screen so you can see the error. I’ve made it directly on your demo site because the error is the same. Here is the link of the video, please tell me if you can access and view it properly: https://drive.google.com/folderview?id=1iHQ1CHrSDMBIFt0PpjurYluRpHL_qhT3
Also the bug is present on iPhones with Safari. So it’s not browser dependent. On desktop this error is NEVER present, only on mobile. Please let me know if you manage to replicate it. Thank you! For any other informations please tell me and I will try to provide them to you and help you! Thank you!
Thanks for the video! I could reproduce this issue now. We’ll fix that issue and release a new version.
Thanks!
OK, I’m glad I could be of help. After the fix could you please share the solution with me? Thank you and I understand if you don’t want to.
Hello! I was wondering if my bug-report has helped you that maybe you could share the solution with me via email. I’m not asking for a license, only for a fix to make my mobile site usable. Thank you so much!
Sorry! This issue will be fixed in the next version.
Thanks for the feedback!
Hi! Very nice theme with lots of customizations and many options. Works perfectly on mobile and really like it. I have one question and is not a technical or support one: can you please tell me where functions.php is located? The one that is in the root folder is almost empty and has only the refferences to the required plugins. I want to modify something on the woocommerce part and I need to add some code in the functions.php. Thank you!
Hi! I hope that you can purchase a license to get the support from us.
Thanks!
I received the theme for free from Envato a few months ago. I didn’t think that the answer to a non-technical question like the location of functions.php would require a license
Actually it requires a license.
Nevermind, I solved it by myself. I’ve added my hooks in the helpers.php file and it all works perfect 
Thank you and have a nice day! The reason I asked here is because I didn’t want to use a plugin just for this, although there are many free plugins that can do this.
I had an issue and it’s fixed, please delete this comment
ok, thanks!
Hi, months ago this file was free to download here in themeforest. how could i download the lastest version with this fixed issue? thanks…
Hi! You need to purchase to get the latest version.
Thanks!
Hello, great theme!
Is the wordpress theme files included in Envato Elements outdated? I have the theme loaded on my website now and need help.
I have a problem getting the demo content to install:
when I go to tools—> ‘demo content install’ option in side bar, I am redirected to main page for Demo Content Install. However, the minera demo theme has a live preview link and it redirects to http://haintheme.com/demo/wp/mirena/ – and this link is not working anymore. Also, when I click install button for demo content:
I get this message which is good:
“IMPORTANT: Installing this demo content will delete the content you currently have on your website. However, we create a backup of your current content in (Tools > Backup). You can restore the backup from there at any time in the future.”
But, right after that message, I get the message saying “Installing” and then right after this it shows error code:
Invalid byte position (current: 0, received: 0)
Here is a screen shot of the issue I was talking about:
http://cardbuyout.com/wp-content/uploads/2020/06/CaptureMinera.pngHi! We’ve released a new version that fixed the demo content issue.
You can download the theme again to get the latest version.
Cheers!
Hi! I modify the onsale label to write “Promo” in helpers file and it doesn’t work, is like it was caching… it doesn´t work…
Hi! Can you submit a ticket here?
Thanks!
im having a problem with the product headings been to high and sitting behind the logo
on mobile view
Hi,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at our support channel. Don’t forget to provide these information:
Your purchase code (to let our developer see that you’ve already bought our theme)
Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
BoostifyThemes
I need an upgrade of the Minera theme, do you think it will be available soon?
Hi! Why do you a new version of Minera theme?
Hi. I did not update my theme to version 2.9, only later to 2.9.1. It seems that now Revolution slider and Visual Composer are not updated to 6.x. Is this correct? What can i do now? Thanks
Hi! You can need to update the theme to the latest version. Then delete old Revolution slider and Visual Composer plugin.
And you can go to Appearance -> Install plugin, select these plugins to get the new version.
Cheers!
Hi. Thanks. But if i delete those plugins, would this keep my configurations from slider and composer? And one more thing, after update to newest theme version, after adding a product to cart, only product name is added, without color and size. Also this 2 parameters are not added to invoice and admin order section, so customer and dealer don’t see this 2 parameters. If i downgrade to older theme version, this works. I use latest versions of wordpress and woocommerce.
Hi! Deleting old plugin and reinstall it doesn’t delete your data. As for other issues, please extend the support and submit a ticket here
Thanks!
Hello. Do you have html theme template? Thanks
No, thanks!
When installed, I only see the basic blog page. How can I use the demo pages? Thank you for your help!
PS…this was offered to me as a free theme.
In my static pages, I can only see Wishlist and Sample Page.
I will buy the support, but first I need to be able to see and use the demo pages!
Hi! You can follow the instruction there
Cheers!
Thanks ! That worked but I can´t see the demo photographs, only the placeholders. example, 800×900.
The demo images are not included because of the license. You should upload and use your own image.
Cheers!
HI, May I ask where can i find the “xml” please?
Hi! You can find the instruction here
Cheers!
Hi! Pre-sales question. Is this theme compatible with Dokan or any other multi-vendor plugin? Thanks, Nupur
Hi! it’s not compatible with Dokan an other multi-vendor plugin. We’ll consider supporting it in the near future.
Thanks!
I have download free version of theme n setup all things but when I open homepage it shows one popup with done text can u help me with this?
Hi! To get the support from us, please buy the support license on Themeforest.
Cheers!
