STEP BY STEP TO GET OFFICIAL SUPPORT.
We recommend to check the refer some of useful links in below:
Where is the purchase code?
Here’s how to find your purchase code:https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Where can I see other FAQs?
You can find other question in the Frequently asked questionsWhat I have to do when I need your support?
- Make sure that you are using our latest version.
- Make sure you have everything prepared as per Magento 2 technology stack requirements
- Look through our full online documentation for answers to your questions.
- If you can’t find the answer you’re looking for, please open a support ticket.
- When open a ticket, please describe the problem as clearly as possible. It would be very helpful if you could include a screenshot or video of the issue for us to review.
- Kindly wait, and we’ll get back to you as quickly as we can.