63 comments found.
I would love to purchase this theme today. But it is not compatible with WooCommerce 3.5 – when will you update it?
Hi, it’s works with WC Version 3.5.3
1. What are the novelties of this new update? 2. Does it work correctly with the new version of Woocommerce? 3. Have the bugs we have reported been fixed? especially in the section “my account”, the fields of the forms and the problem with the buttons.
this is not a new update, there will soon be a new update
Hello,
Please see the errors in the “my account” panel, the user experience changes a lot in the design of the fields, buttons that cover forms in their entirety, etc. On the other hand, there are some words that can not be translated using the “Crazy Translate” plugin
We expect a new update, correcting the errors and giving support to Woocomerce.
Greetings.
Hi, Please provide url to your “my account” panel and access to it
Hello,
Give us the email, sent to victorkri200@gmail.com but do not answer, this was many days ago.
We are going to send to the mail that they indicate us the details of error, we do not believe that it is only problem in us, then they must do an update correcting errors and giving compatibility with the last version of Woocommerce.
Greetings.
Hi, what is you email?
We send you a message, there are several problems we have with the template. The email is: dev@byte.pe
well, we are working on this
Perfect, but please, make it as soon as possible, we need to publish this project.
Regards.
we wrote you in an email
Hello, we did not get any mail.
Hi, then write to me victorkri200@gmail.com
When will the theme get a update? Last update is in May and woocommerce doesnt work properly and cant use variable products.
will soon be updated
Hello, we have some problems:
1. With Contact Form 7, the input to load a “file” does not work. 2. The login of users, in the demo appear the options to login through social networks, we only see “Google Plus”. Is it necessary to fill out the Social API Key to make it work? 3. Where is the action call that appears below each product, before the footer? That is to say where it says: “DONT MISS YOUR CHANCE ONLY 200 PROMO CODES ON DISCOUNT! ” 4. Why can not I translate with Loco translate?
Hi. write to victorkri200@gmail.com
Hello, we have sent you a message. Thanks for your help!
Cool
We sent you a message a few days ago, I hope you can help us.
Regards!
Hi, please check your email
Hi, check your email, thanks!
Please, do not forget our last messages in your email, we need you to help solve some problems with the template.
Hi, what is your email?
Hello!
We have sent you 2 messages with some problems to solve and screenshots!
Hi, your email is dev@byte.pe?
That’s right, please answer the 2 recent messages.
Regards.
done
-The template is ready for retina screens? I can not make the logo look good.
-The sticky menu appears abruptly when we scroll, it shows a lot on a mobile device.
-Can you tell us the changes in the new update?
Hi, write to victorkri200@gmail.com
in new version we update plugins and WC flles
The Product Short Description has a bug where the text appears twice in your templates and also when we place new text.
Hi, write to victorkri200@gmail.com and send url this page and site access
Hi, sent an email with bugs list to victorkri200@gmail.com as it was asked here, but no answer for 3 days now. Forwarded to jakjim@gmail.com as well, please investigate with priority.
Still no answer, it the theme supported???
Hi, to a new theme update will be fixed (we were at the weekend and did not see the message)
Hello, i have send you email and trough skype but with no respons. Does the swatches color and size works? I tried different plugins and it shows the color and size but if you select no images appear or change the prize. Please help, this function is mandatory for my website otherwise I would like a refund.
Please give me url of this page wp-admin and ftp access and screenshots of the error
You can send all details on jakjim@gmail.com
I have send mail but I got no solution. They told me your theme doesnt support swatches to choose products with colors etc.On the demo you can clearly see you can use colors, so either your collegea is wrong or you put false advertising. I hope you will finally help me otherwise I want a refund and use a different theme. I really need the option of choosing memory size and colors.
Hi, you can select color product http://alfafox.site/WP/exzo/product/modern-edition/ http://prntscr.com/j3rn6f but the picture will not change if you click on different colors. and you can add select for select size etc http://prntscr.com/j3ror5
Now I have a problem of adding products and they dont show up when you click on them. I can see the products when im logged to wordpress but not when im logged out. Everytime I do something with this theme it only gives me trouble. I would like a refund and look for a different theme.
clean your plugins and hosting cache
okay thanx worked
Your welcome, Please rate us 5star if you like our work and support. You can rate us from below link
https://themeforest.net/downloadswe check theme configuration but cart page is omission in .zip file
Hi, we did not understand the question write to victorkri200@gmail.com and describe this in detail and show the screenshots
Hello im having an issue with image sizing even on your demo, thumbnails looks good but when visiting single product page image appears bury
please assist
Hi, please write to victorkri200@gmail.com
Hi Guys, 40% off but was charged full price?
Thank you for purchasing our theme
Hello for some reason my website appear a problem that i didn’t have before. you can see below my website link: https://naipocyprus.com/
You can see that when you are on other pages the home page nav is always activate. Can you please help me with this?
Hi, you have old version theme 1.0.3 try update to 1.0.8, download new version and replace via ftp all files in wp-content/themes/
I did this but the issue is still here
Hi, please write to victorkri200@gmail.com
How can i remove the swiper function from single product?
Hi, if you do not need a gallery you can try using one picture
Hi,
there is a bug with the theme.
When i select option Red, Blue etc. color, it should show red product image. But it does not change.
How can i fix it?
https://fortunati.eu/product/gpad-6s-red-carry-bag-remote-control-bluetooth/Hi, please write to victorkri200@gmail.com
Hi, I can’t add gallery images. when i’m trying to add images to a gallery item the button “Add product gallery images” doesn’t work.
Hi, please write to victorkri200@gmail.com and send site access I help you
Hi. Do the theme has a tracking system? If no, what system did you envisage thinking of that? http://prntscr.com/ibfudk.
Hi, we will make the tracking system in the nearest update, until it not works
I already sent you an contact request but I have an issue with the settings for WooCommerce. The product categories are visible in the store but the settings tell something different. Do you have a solution for this?
Hi, write to victorkri200@gmail.com I help you
Presale question: Hi. Is the theme compatible with WP Multilanguage (WPML)?
Yes its compatible with WPML 
Hi, How do I edit the shop page? Thanks.
Hi, write to victorkri200@gmail.com and provide site access I help you
Hi, I’m trying to change the colour of the text on the top header bar i.e email and icons, I have tried all the colour settings but they are not changing colour? Thanks.
Hi, How do I edit the sop page? Thanks
Hi, write to victorkri200@gmail.com and provide site access I help you
Hi, I’m having trouble changing the green color of the product tags and cart icon in header to a different color. How can I do this?
Hi, write to victorkri200@gmail.com I help you
