182 comments found.
Hello, I am looking for a shopify theme that would let me sell: 1. Physical Products 2. Digital Products (to be downloaded) and 3. Monthly Subscription Option for the all the Digital Products. Will this one work? Thank you
There is an issue with the variant option. I have not set the product to be sold if out of stock. When a specific variant is not available, the price is 0. Ideally when it is 0 then the “Add to cart” has to be disabled and also the the specific variant needs to be either stroke out or disabled or hidden. But the theme allows the user to select it. https://louvre-boutique-abu-dhabi.myshopify.com/products/pod-poster-the-great-wave
Above is my product url, password is ‘rmn123’
with canvas i don’t have XS size available but still as a customer i am able to add the product to basket and also i am able to select the option. https://prnt.sc/l3vozXmlEnK-Another scenario is with option “paper” i don’t have XXL Size available, the price is 0. Here as well it should not show or strike out this XXL if i select paper.
Is there any fix for this?
Hi, Please open a support ticket here. https://support.the4.co/ Best regards
hi, can you deactivate my license from previous domain, thanks.
Hi, Please open a support ticket here. https://support.the4.co/ Best regards
i did post 3 tickets already and nothing happened can you please just do it ?
Can you send me id off ticket. Thanks.
Any new updates? The last one was 31/Otc/2022: Updated to version 2.0.1
A notification will be sent to you when a new update is released. If you need any help, Please open a support ticket here. https://support.the4.co/ Best regards
Purchased, installed immediately, purchase code won’t work. Can’t move forward… Help??
Hi, Please open a support ticket here. https://support.the4.co/ Best regards
Support Multilanguage?
Currently the Molla theme has multilingual support, on all demo pages.
Translate & Adapt: is the translation app the subject is using.
Best regards
Kindly tell me how i can download demo content of tool ?
Hi, Please open a support ticket here: https://helpdesk.the4.co/ Best regards
Two queries – 1) Can you confirm the theme supports RTL for all pages? 2) Which Shopify app we can use for multi-lingual – if we need to add Arabic and English as two languages
Currently the Molla theme has multilingual support, on all demo pages.
Translate & Adapt: is the translation app the subject is using.
Best regards
Hello, we bought a new activation code now and want to use the new activation code to activate the template we used before, but it can’t be activated now
Hi, Please open a support ticket here: https://support.the4.co/ Best regards
Hello. I made a mistake with buying theme.
I wanted to buy your “Kalles Shopify” theme, but I paid for “Mollla shopify” by mistake. Can you remove my license for Molla theme, refund my money to Envato wallet and than I can re-pay and buy Kalles theme? Thank’s
Hi, Please create a refund request. Best regards
Hi, okey, I opened a refund request. Thank’s!
Refund request ID 3260a658-13bc-4d4d-a70c-2fce46d0321a
Hi, I have a few questions regarding customization:
1. How do you add custom html and css to the homepage? I don’t want to use the provided banner and would like to create my own but can’t seem to add a section to apply my own html and css. I attempted to use Master 2 with html, but nothing shows.
2. Where’s the file to change the cart icon? I thought it would be in the assets folder but can’t find it there.
3. When someone adds an item to cart how do you change the shipping threshold? It currently says “Spend $2,000.99 to receive free shipping”.
Thank you!
Hi, Please open a support ticket here: https://support.the4.co/ Best regards
Hi, I have the issue with purchase code. (already use). can you please reset it so that i can use on my Projet? The first test site i use was about my study and it not more online, now i need it to start my project. thank you for help.
Hi there, my client is reproting thet’re not receiving any messages from the built in contact form. How and where can i check this is all working? I’ve checked all of the theme settings and the contact page but i can’t see anything? Thanks in advance
Hi, Please open a support ticket here: https://support.the4.co/ Best regards
Hi,
I am trying to create a Brand page under the same theme which will display all my vendors. Is there a documentation to this?
Hi, Please open a support ticket here: https://support.the4.co/ Best regards
Where a can find the documentation. this link is no working https://molla-docs.the4.co/
Hi, You can check here: https://the4.gitbook.io/molla
Best regards
Hello, can the template output “price per unit” (frontend)?
https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/sell-in-germany/price-per-unit#show-unit-prices-on-your-online-storeIt has built-in themes.
Best regards
can i search with arabic language ?
hi, how can i make sub-collection when the user clicks on a collection it will show products on clicked collection and sub-collection as well
how can i move the license from one website to another
Hi, Please contact me via email kitisummus@gmail.com and let me know your purchase code. Best regards