16 comments found.
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Hello,
I have problems when I import content. The wordpress asks me to re-install the data base and the costumize function stops working.
Can You help me? Thank you
Hi, sure, pls open a ticket at webnesters.ticksy.com and share your wordpress login details.
Thanks, Charles
Hi,
Can products have different sized catalogue thumbnails?
I have book covers with different aspect ratios that I need to accommodate. Please let me know if this theme would work for this spacial need.
Thanks!
It can have different sized images, the width will be adjusted equally and the height will be changed proportionally. It won’t break the layout but I think that will make the site look pretty ugly. I recommend you add around 6 products and see how it looks.
Thanks, Charles
Thanks
Finally imported the demo content, but sadly found that all the images are white blank images with size info, and not all the settings are like your demo site, making me confused about how to setup the whole site.
You said in the listing description:
“With Muta, you can setup your dream shop within minutes.”
But I have spent more than 10 hours to get to know how to import the demo, no clear instructions before asking, and finally got a site full of white blank images and the site is not completely like the demo site.
And you did not mention in the listing description that all the images are dummy images.
Exhausted!
Hi,
Just figured out how to to enable PHP Zip module.
I have tried installing the demo content using Unyson demo content install many times, always failed, never succeeded, and exceeded my hosting resource limits.
I asked my friends in some other countries for help and still failed.
I can’t give you the account information of the site without my client’s permission.
Can you please check your server to see if there is something wrong?
Please help me ASAP.
Thank you
Charles
- 8 mins ago Archive Zip: The execution failed. Please check error.log
- 21 mins ago Files Export: The execution failed. Please check error.log
- 26 mins ago Files Export: The execution failed. Please check error.log
- 31 mins ago Archive Zip: The execution failed. Please check error.log
- 45 mins ago Files Export: The execution failed. Please check error.log
Hi,
Thank you for your fast response.
I am afraid I can’t give you login info without my client’s permission.
I just don’t understand why it always failed after tried so many times?
Does it mean I have to ask for your help ever time I import the demo content?
Is it your responsibility to make this import process more user friendly?
Thank you
Charles
Hi Charles, This is actually a server side issue, there isn’t much we can do about it other than trying it ourselves. The demo data is taken from the demo-contents folder in the theme, not from our server, so it is not related to our server. Which server are you using?
Thanks, Charles
I am using Godaddy economy hosting, I have bought 5 years plan for my client.
- https://www.godaddy.com/hosting/web-hosting
I have been using Godaddy for 6 years, and all the other themes I ever used can import the demo content.
Is there any thing I have to do to import the demo of your theme? Any step-by-step instructions?
Thanks
Charles
HI Charles, Can you pls change the max_execution_time on 500 and max_input_time on -1. Godaddy seems to have problems with Unyson, pls refer – https://github.com/ThemeFuse/Unyson/issues/2257
Pls let me know if this works for you. If it doesn’t I am afraid we need your wordpress and ftp details.
Thanks, Charles
Okay, I will give it a try.
Thank you
Charles
Hi,
After installing the latest Woocommerce plugin:
Your theme (Muta) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Can you update the theme to make it fully compatible with the latest Woocommerce?
Thank you!
Charles
Hi,
When I activated the Unyson’s extension “Backup & Demo Content” and begun to import the demo content, it says I have to enable “PHP Zip module ”.
So I went to cPanel to install ZipArchive, after installation, it says:
pear/Archive_Zip is already installed and is the same as the released version 0.1.2 install failed
Can you give me a step-by-step instructions for how to enable the “php zip module”?
I don’t know why should I enable this function in cPanel? I got frustrated about the whole process and failed at the end.
Please help me solve this problem.
Thank you
Charles
You did not provide any instructions for setting up “PHP Zip module” in the documentation.
I am using Godaddy Economy hosting, cPanel.
Charles
Hi, Could you pls open a support ticket at webnesters.ticksy.com and send me your wordpress login, let me just try the demo installation.
We recently updated all the woocommerce files, it is unlikely that any of them are out of date, if so I will update them for you.
Thanks, Charles
Really beautiful
Thank you.
Congratulations! Amazing Work, GLWS
Thank you!
Awesome theme! Good luck with sales
Thank you!
good work, very cool ! wish you big sales 
Thanks!
Excellent theme, clean and professional. Good luck with the sales
thank you!
Congratulations!
Amazing Work, Good Luck With Sale 
thank you!
Beautiful theme!
thank you!
Congrats! GLWS – DCSF
thank you!
~ Nice Work ~ GLWS
thank you!
Very Nice template ! GLWS
Thank you