Hi ,

1) We clearly mentioned in the theme if you are going to rest the site deactivate the purchase code before reset or delete the theme.

2) In recent update we added stating site option also. So you can enable that after complete the work you can add the purchase code and activate the site.

3) Please try now we troubleshooted.

Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.

Thanks

Thanks for your valuable words.

Hi ,

Please deactivate the plugin 1 by 1 except nest-addon , elementor and wooocommerce.

If this not worked please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.

Thanks

Sometimes it adds 2 at the same time, sometimes it adds 1, and a few seconds later it increases to 2 or even 3 on its own.

However, this issue exists in your demos as well. I don’t want to mention names, but I’ve seen the same issue in themes by other developers too.

I believe this problem is present in themes prepared with Elementor, because I tried it with themes built with Gutenberg, and it never happened like this.

Hi,

Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.

Thanks

I don’t want to bother you, but I actually entered the ticket with an error message. I am helpless

Hi ,

Please try now.

Thanks

That right,I sent you through a ticket

can’t open a ticket says ‘whoops, something went wrong’

Hi,

Please create your ticket with purchase code – https://tinyurl.com/22ebkotm If its still not working, please send mail to steelthemeshelp@gmail.com

Thanks

perfect

Hi ,

1) We added purchase code system avoid nulled version.

2) After getting the update you mentioned the site goes down—> if you enter the purchase code the site will return back to normal.

3) Purchase code -> already you activated purchase code in this site 1 purchase code is 1 end product end point only.

4) We didn’t added Dolly plug-in on your system the virus scanning system not able to find the file name it will show Trojan virus. we added only official plugins only.

5) You mentioned the site speed gets slow -> this is not because of theme you didn’t added properly sized images you need to add product image size equals eg : width 600px and height 600px but here please check it and image size is more that 500kb then how your site will get good speed.

7) We have now raised a ticket but are commenting here as this issue may the root cause of issues others are facing. —> We can’t find any one having this type of issues.

Please reply the ticket, our support team will assist you.

Thanks

Please remove the links to our sites please for security reasons

Done.

Please follow the ticket.

Thanks

Hi ,

Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will send you the sigma file.

Thanks

Hi ,

Download All files & documentation then extract the zip.

Inside folder you will find Steelthemes-nest.zip file upload and activate it.

Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will send you the sigma file.

Thanks

Hi ,

We can’t reduce price now. Please wait for the offer day.

Original price is 59$ now offer price 49$.

Thanks

It’s just a small solution for you but I can’t generate the ticket because I get this: Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.

Hi,

Please mail to steelthemeshelp@gmail.com. But better renew support for future help.

Thanks

Thanks

do you know any option can do it

or plugin

Hi ,

I checked no plugin only want to add only custom function.

Any other pre sales question please mail to steelthemeshelp@gmail.com

Thanks

Hi ,

We replied your ticket please follow the ticket.

Thanks

Hi ,

Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will send you the sigma file.

Thanks

Hi ,

Please mail to steelthemeshelp@gmail.com

Thanks

Hi ,

Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will send you the sigma file.

Thanks

Hi ,

Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will send you the sigma file.

Thanks

Hi ,

Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will send you the sigma file.

Thanks

Hi ,

Update both theme and plugin.

Then go to Nest – Theme Option – Wocommerce Settings – Sticky add to cart enable / Disable.

Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will send you the sigma file.

Thanks

Hi ,

Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will help you as soon as possible.

Thanks

Hi ,

We fixed small bug so we pushed auto update.

We will update the package later.

Any other issues Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will help you as soon as possible.

Thanks