588 comments found.
when I install it, it gives a warning that css files are not found. Unable to upload and install.
Hi ,
You installing wrong file follow this and install correctly – https://themepanthers.com/wp/nest/documentation/#themeupload
Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Do I have to install this theme from the beginning. If the images are installed, I just want to change the pictures and text. How can I install it this way.
Hi ,
Can’t understand explain the issues clearly through ticket—> https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
i am migrate my website to demo server to main client side but i forgate to deactivate theme to my demo server now i want activate on my main client side
Hi ,
please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
now my theme is activate on my client server and i also deleted from my demo server this process is correct i am right now only one issues found if i open home page with elementor then showing 404 not found error why
Hello ,
After migration on any site you need to troubleshoot the permalinks
-> go to settings – permalinks – change to day and name or post name
Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
good evening, I have a problem with the template in particular with the Elementor plugin which does not load only in the header and footer sections. Can you help me? I have already checked all the server settings and everything is fine. I await yours. Thank you
Hi ,
You need to troubleshoot so In the WordPress dashboard, navigate to Settings > Permalinks – change to day and name or post name and click save changes button.
Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
hi, i have already changed the permalinks settings but still got the problem.
Reply to ticket u will get reply soon.
Thanks
Do you think this theme more like woodmart theme? Is there a way to check via wo admin before cancelling? So i can decide?
Hello,
I bought your theme a few weeks ago, but I haven’t used or downloaded anything from it. I don’t believe I need it at the moment, and I don’t want my support to expire since I won’t be using it yet. I apologize for any inconvenience, but could you please process a refund for me?
Bonjour, j’attend une réponse concernant la traduction de la barre de recherche dans le header, merci
Hi ,
Submit the ticket our support team will assist you asap – https://steelthemes.ticksy.com/submit/#100019994
Thanks
The layout on the right side of the product disappeared after updating the latest theme!
Hi ,
please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
The system says support has expired, but this error is due to a new update, please resolve satisfactorily!
If issues is not solved please mail to steelthemeshelp@gmail.com
Thanks
Hi there, I bought Nest theme and installed it about 6 months ago, but at that time I’m busing for my in person business so I just built the website and left there, nowadays I want to start my online business, but once I have open the website, all content was gone including header and footer, I tried to edit or create header or footer from backend but wordpress told me it is Invalid post type. There must be something fail or changed during theses months, so I need your guys help.
Hi ,
please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hello, I bought the nest theme but I can’t see user register functionality when we click on account we only see login option so, how can we enable register functionality for new user? Can you please let me know as soon as possible ? I have already sent email to steelthemeshelp@gmail.com. can you please response
Hi ,
Follow this and enable the registration form in Woocommerce – https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings
Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Bonjour, Je vous contacte car j’aimerais savoir comment traduire cette phrase ’’Search for product’’ dans le header dans la barre de recherche, car je ne le trouve pas dans le module loco, merci
Hi ,
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hi, can I have the figma file?
Hi ,
Submit the ticket we will send you figma file through ticket – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hi good day .
I am trying to use your plugin but encountering some difficulties .
I need when i set an item to one location, that it is only available to that location.
So for example my website sells UK and USA products. I would like when a customer clicks UK that it would only show products i have selected at the uk location, or how do you recommened i use the category location setting?
I really need help to sort out this problem
Hi ,
Plugin conflicts error send me the site login details through ticket we will check and let you know.
Please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
can’t change the logo/icon /header
Hi ,
Please check this -> https://themepanthers.com/wp/nest/documentation/#logo
Updated path is Nest—Header
Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
i have watched it before but when i try to change header or the logo from the nest plugin it doesnt change in the main website. i have tried in many ways but it doesn’t change. plese help me
Hi ,
please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
Hi, how can i change blog layout?
Also fa fa-instagram icons does not working https://prnt.sc/wtICTDOuqepX
Hi ,
1) Go to elementor – settings – advanced—font awesome 4 change to yes and click save changes button. https://tinyurl.com/yoxyr4v4
2) To change blog layout go to nest – theme option—layout settings
Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
my website running 1 year but fav-icon not showing in google search page i m using jpg,png format this theme not support fav-icon ?
Hi ,
Theme supports favicon and there is no issues.
1) The favicon is showing on your site check this video -> https://www.awesomescreenshot.com/video/21211444?key=8e2d997d00789531c773aa6c0242a6d3
2) And this one not because of theme -> https://tinyurl.com/ysve6t4b contact Yoast seo plugin support or deactivate the plugin one by one except , Elementor , Woocommerce , Yoast and Nest addons Pluign.
https://tinyurl.com/yl4pl956Note : Please submit the ticket each time we mention you to submit the ticket but you are not responding us.
Thanks
Note(fav-icon not showing in google search result) buy you like fast make video. without understand my problem
Hi ,
I understood and gave the solution please follow it and read it carefully. Check 2nd point -> https://tinyurl.com/yqva7wmr
If you not understand please submit the ticket with screenshot our support team will help you with this.
Thanks
Kindly ask the theme developer about the Hosting resource requirement and share with us (Like CPU, RAM, IO, IOPS and Entry Process). We just asking becoz my website running not good and (Note I m not asking you about Hosting plan and all)
Hi ,
Based on your requirements, you need to choose the hosting plan. We can’t suggest you the exact (Like CPU, RAM, IO, IOPS and Entry Process). Theme will run in basic plan. Also based on plugin usage, products, site visitors and site speed. You need to research and choose the correct hosting plan.
We are here to help you for theme related issues.
Hope u understand.
Thanks
How do I change the slider home page? I checked the revolution slider and there was no data
in elementor use slider style one
Hi ,
Follow this video and import sliders from package https://www.youtube.com/watch?v=QWOJFceiNag&list=PL0r7c9VEks_sRdFJ8oitH3qYhU1AZ_qH5&index=13Any other issues please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
After updating there were no import results, I tried to import again and there was a statement that I couldn’t import the zip file
Hi ,
please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
when website loads mobile and desktop so it will shrink or zoom out zoom in
its good for customer ?
its looks good ?
and its a clear theme error….
//steelthemes// support answer me we can’t control that
who is control this theme to fix this critical error ? www.pulpnest.in
Hello ,
1) We clearly mentioned to check your site in guest tab or clear the browser cache and check your site but you are not responding that every time you raise the issues but there is no issues. Your site on desktop -> https://www.awesomescreenshot.com/video/21098312?key=2fd74474ec27b19c4e92c28b5c756a6e
Your site on mobile -> https://www.awesomescreenshot.com/video/21098734?key=9e5e4c794e70093994f916ba34c940d4
Why you are not understanding and not following what we mentioned
2) Previously you came with theme color not changing issue but not issues in that also -> https://www.awesomescreenshot.com/video/20930267?key=9d71e69269a3401a5e05c5708a868937
Please respond through ticket.
Thanks
Hi ,
1. Disable Minification: – In the LiteSpeed Cache plugin settings, locate the options for minifying CSS, HTML, and JavaScript.
2. Change Cache and Optimization Plugin: – If you continue to experience problems after disabling minification, consider trying a different caching and optimization plugin. – There are several alternatives to LiteSpeed Cache, such as W3 Total Cache, WP Super Cache, or WP Rocket. Experiment with different plugins to find one that works well with your site’s specific setup.
3) Or enable the site preloader
4). Load Testing:
Use load testing tools to simulate traffic on your website and see if the layout issues occur under high load. This can help determine if your hosting plan can handle the traffic you’re receiving.
5) Caching and Optimization on the Server:
Check if there are any server-level caching or optimization mechanisms in place that might be conflicting with the LiteSpeed Cache plugin.
6) Consider Hosting Upgrades:
If your site experiences consistent performance and layout issues despite optimizations and troubleshooting, it might be worth considering an upgrade to a higher-tier hosting plan or a different hosting provider known for better performance.
Thanks
Hello!
How can i set shop page product image link to product page: https://woonder.net/shop/ (now link to product image lightbox).
Thank you!
Hi ,
please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks
How i disable home page offer pop up or chenge product?
Hi ,
please submit the ticket here – https://steelthemes.ticksy.com/submit/#100019994 and our support team will assist you asap.
Thanks