Hi NashDee,

Can you provide me an example of the problem that you refer to? Have you check our online documentation on this page https://support.jegtheme.com/2020/12/how-to-install-template-kit/?

Thank you

Yes i read the article from the above link, i managed to successfully install, the issue is when i type in the site on another browser it still opens the Hello Elementor theme, not this theme. That is what im struggling with.

Hi timm5,

This is an Elementor Template Kit. If you new about template kit, you can check our documentation about how template kit works.

You can check this page https://support.jegtheme.com/2020/12/how-to-install-template-kit/

Thank you

Purchased, installed, not working

Hi timm5,

Can you send an example of the problem that you are facing?

Thank you

Hi,

i don’t know, but I do follow the guideline. After importing the pages they are registered at the template menu. However, even if I edit one and click on publish, my website is still using the same twelve-twenty wordpress theme.

I need help.

Thanks

Hi timm5,

Can you tell me which template that you trying to import and can you send me the page URL where you importing the template? I will check it further.

Thank you

please to which email address?

Hi timm5,

You can contact us through our Themeforest profile page.

Thank you

Done

2. Inserting Templates (#)

Any templates you import via the WP Admin area will be saved in your Elementor Template library and may be accessed inside the builder, too! This makes it easy to combine templates or use available blocks to build or enhance new layouts.

-Open the Elementor Builder, and click on the Envato button ( I don't see any builder)

- A modal window will appear displaying your installed kits. Click View Installed Kit to view the templates or blocks you want to add
 -Click Insert Template to insert the block into your page

Once agian… this thing is not working. Till now still no solution