50 comments found.
Hi. For woocommerce I must be wait a update of this plugin? or I have that buy other plugin?
Hie There!,
Yes, You can purchase this following email template. This email template is WooCommerce Compatible.
https://codecanyon.net/item/emaily-woocommerce-responsive-email-template-subscriptions-bookings-memberships-compatible/22356699?ref=grapesthemeFor further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day.we are happy to help you.
Thanks, GrapesTheme
Hello,
I would like to customize my Woocommerce generic email templates that are sent to customers… How can I use your email template html code to do this?
Hie There!,
Yes, You can purchase this following email template. This email template is WooCommerce Compatible.
https://codecanyon.net/item/emaily-woocommerce-responsive-email-template-subscriptions-bookings-memberships-compatible/22356699?ref=grapestheme For further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day.we are happy to help you.Thanks, GrapesTheme
HI i do not use mailster or any other mail plugin my theme sends out emails with the option that came with the theme. I mean there is an option in the theme where i would paste the email along with shortcodes for example it gives me the option to type email in plain or html format whatever i want to send when someone signs up. Same as when someone buys something etc etc … can i create an email with your builder and just copy and paste the HTML into the html box in my theme ?
Hie there!
Yes, You can use online builder and copy and pest the HTML code in your theme.
Thank You, Team GrapesTheme
hi…i send email to grapestheme@gmail.com 6 days ago why not response? new update is problem
Hie There!
We haven’t been receiving your emails, I also checked spam and junk folder. Our email id is grapestheme@gmail.com
Thank You, Team GrapesTheme
Hello!
I’d like to be able to create multiple links (area maps) from one image https://pix.my/nceahl . Is there any tools for that? Or, maybe, you could add them.
And could you add table for 2,3,4 image in one row like this https://pix.my/eL1quH and all this stuff and responsive sauce.
Hie there!
Please mail us at grapestheme@gmail.com, so our support team can check it and guide you further.
For further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day. we are happy to help you. If you like our support & template, please rate us. : https://themeforest.net/downloads
Thanks, Team GrapesTheme
Nice update but I can’t find – Header With Menu.
Hi, i just bought the template and i want to use it with mailster. I’ve uploaded the zip and i’m trying to set up a the subscriber template but i cant figure out how to change images. When i click, for example, on The Weekly logo, to change it i can’t choose images from the media library, only the ones included in the template package.
Hie Simpleve,
Please mail us at grapestheme@gmail.com, so our support team can check it and guide you further.
For further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day. we are happy to help you. If you like our support & template, please rate us. : https://themeforest.net/downloads
Thanks, Team GrapesTheme
Hello! I’ve been getting a notification in Mailster that a new version 2.0 of the template is available for a few months already. However, you provide the version 1.0 in the latest archive available to download… Mailster Support tells that you did inform them that the new 2.0 version is available….
That’s a bit confusing.
Hello. Is there a way of saving my template changes and loading it on the email builder later? I understant I can export it to HTML, MailChimp or Campaign Builder, but can I import it again later?
Hie augustoverzbickas,
Thank you for purchasing our template.
Sorry, Privacy is our main priority so that users don’t face any kind of issue related to the safety of their data. That is why Our email builder is crafted on a client-side application (for your PC only). We don’t save any kind of data input by you in our email builder. We have not used any database (e.g. MySQL or any other).
If you don’t want to use our online email builder then you can use offline files which are provided by us in the downloads folder.
Our item is compatible with Mailchimp Online Builder and Cmpainmonitor Online builder or Mailster you can use for save functionality and re-editing. It is running well.
For further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day.we are happy to help you. If you like our support & template, please rate us. : https://themeforest.net/downloads
Thanks, GrapesTheme
hello support I download and install the template in mailster and it’s saying it’s version 1.0 and I try to update it within mailster and it’s not allowing me. Please send me the update version so I can manually upload. Thanks
Hie Rwazeralie, Yes, Our HTML template is version 2.0, but Mailster Comparable version is 1.0, Version 2.0 is for Themeforest and 1.0 is for Mailster.
For further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day.we are happy to help you. If you like our support & template, please rate us. : https://themeforest.net/downloads
Hi, Right now I just bought your templates Notify, I was trying it in mailchimp but mailchimp does not let me configure the woocommerce templates relations with the order, I would like to know how I can integrate the order category templates in woocommerce or mailchimp
Hi urcase. We have mailed response to your query. For further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day.
Hello! Mailster notifies me all the time that the template is version 1.0 and has a new update 2.0 and when I try to update and connect to envato, it doesn’t update anything. Please solve the issue. Do you have outdated files in the folder “Mailster”?
Hie SpeakiE, Yes, Our HTML template is version 2.0, but Mailster Comparable version is 1.0, Version 2.0 is for Themeforest and 1.0 is for Mailster.
For further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day.we are happy to help you. If you like our support & template, please rate us. : https://themeforest.net/downloads
Thanks, GrapesTheme
It says 2.0 in here, but when I install it shows version 1.0 in Mailster. I go through the upgrade process and keeps showing 1.0.
Hie Arcticxnet, Yes, Our HTML template is version 2.0, but Mailster Comparable version is 1.0, Version 2.0 is for Themeforest and 1.0 is for Mailster.
For further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day.we are happy to help you. If you like our support & template, please rate us. : https://themeforest.net/downloads
Thanks, GrapesTheme
Hello!
Can I use Photoshop to edit the icons and colors? Maybe add some new icons for different notification email? I intend to use the notifications for a CRM software that I use (PerfexCRM)
Thank you!
Hi Avrcata. We have mailed response to your query. For further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day.
Hello,
I would like to customize my Woocommerce generic email template for customers, can I use your email template html code and paste it in my Woocommerce template?
Yes, but you need Woocommerce email customize plugin and use Woocommerce email short code for use 
mailster
Hello guys!
I need some help.
I have followed the docs to import a template on Mailchimp, but when I create a campaign using the template imported I’m not able to duplicate any module. Basically, at this moment, I need to duplicate and move a text block and a button. Am ‘I missing something or is not possible to duplicate any module at all?
A printscreen of the campaing I’m trying to create: https://snag.gy/XNVo4y.jpg
Thanks in advance, Julio
Hi Julio. We have mailed response to your query. For further support, please mail us at grapestheme@gmail.com Our support team will assist you within 1 working day.
Hello!!
Really nice email template!
I have a question, I use table on emails to inform the customers about their orders, so on each column there are data like product, quantity, value, etc.
Is it possible to create tables with the editor? Or at least columns?
Thanks! Julio
Hie Julio, Thank you for appreciating our work. No, This feature is not now available with online email builder, You can add table column and everything manually, Once you purchase our template we will help you for the same.
Could you save the Illustrator and Photoshop files CS6 compatible?
Yes, Karadayi The Illustrator, and Photoshop files are compatible with CS6 and CS4+ any Version you can use. For further support, please mail us at grapestheme@gmail.com Our support team will be Assist you within 1 working day. and don’t forget to rate our template
You guys made such a good design
Thanks for appreciating our work
