13 comments found.
Hi! Since I can’t leave a ticket on your website from my Envato account, I’ll leave it here.
1.The pagination of the product list is still not working correctly. When using the pagination arrow (->), the list always navigates to page 2 and does not advance any further (if you click on the numbers, it does).
2.In product sliders, when you want to display featured products, only those without variations are shown.Wishlist heart icon missing and non-functional on paginated category listing pages (pages > 1).
3. When browsing products filtered by a specific category, the wishlist heart icon does not appear and cannot be used on any paginated page other than the first. As a result, users cannot add items to the wishlist from category pages beyond page one.
Point 1 only works with products imported from the one-click import plugin
i just purchased your onsus theme now i cannot see my header please help me i tried all option but im unable to find.
Hi there,
Please create ticket here: https://themesflat.ticksy.com/ and share with us the necessary information to check.
We’ll check it for you.
Hello, does the theme automatically hide out-of-stock products from the store front?
Hello, does this theme offer search by product SKU code? Is it native or do you need to enable it somehow?
Hi there,
Currently, this theme doesn’t offer search by SKU.
Thank you.
Hello, Ajax is not working in the product search section. It is not working in the demo either, I wonder why?
Hi there,
Thank you so much for your feedback, we fixed this https://prnt.sc/wDR05Kfa60Jq
Issues with theOne CLick Dmeo Import, getting stuck on the page
Hi there,
Please contact me via email: helpdeskthemesflat@gmail.com We’ll check and help you import demo data.
Thank you so much
The chechout page is not working. Shopping & Checkout section. Can u pls help
it is showing 404 page when try to checkout
Hi there,
I’ve checked, checkout normally enven logged in or no log in https://prnt.sc/TwRnLEc8pOj6 https://www.loom.com/share/865a1b0c31ca46c89713ed8398bad653?sid=ebe4f6f1-9f1b-4d65-9ec8-bcd3e0c22ec3Thank you so much
Dear varunchowdary209
Thank your feedback, We’ll check and make the necessary changes right away. The update will be completed today
Thanks
Dear varunchowdary209
We’ve reviewed it and confirmed that the checkout and cart pages cannot be viewed directly on ThemeForest. You can check the live demo here : https://oneuswp.themesflat.com/
Thanks
i can see any user can input any mail in the registration form in the home page to create account. I already have a mail otp sending software. can u tell me what form are u using to create that registration form. i wanna check if it is in the list.
Hi how do I customize how the shop page looks? I need to create product categories vs just all products dumped together.
Dear sir
Thank you for trusting and buying our items. To support you in the best way. Please create your ticket here. https://themesflat.ticksy.com/ And provide us with the following information.
1. Link your website
2. infor login administrator website username pass
3. State the problems you are having, with a few more pictures or videos for us to easily refer to
We will check and process it for you right away
Kind regards, Themesflat
Onsus is a phenomenal theme! The look is stylish, contemporary, and extremely versatile, making it ideal for diverse projects. The performance is flawless, and the features are expertly designed to provide a trouble-free user experience.
What stands out most in this theme is the fantastic customer support. The support team is extremely responsive and prompt to offer help with any questions or concerns. Their passion for assisting customers is impressive, providing a smooth experience.
If you need a high-quality theme with excellent support, Onsus is surely an excellent option! Highly recommended!
Thank you ver much !
what is the meaning of INVALID CURRENCY CODE when checking out. pls help
Please respond to your previous ticket here: https://themesflat.ticksy.com. We will assist you through the support center instead of commenting like this.
Thank you
Hello,
The demo is not working, all the demo pages appear broken. Could you please fix it?
Hi there, I’ve check our demo, it work normally, you can check them here https://oneuswp.themesflat.com/ , thank you so much
Congratulations GLWS 
Great Work,Congratulations GLWS
Thanks TmdStudio
