19 comments found.
hi there ! im getting a fatal error when using the theme and i believe it might be the theme. Where could I contact someone to confirm or not to take a look at the error?
Hi,
Please write us on support@dynamicpress.eu (best with url and dashboard access) or open ticket (private if you send this data too) on https://dynamicpress.ticksy.com/
We check this and eventually fix ASAP.
Kris
DynamicPress Support Team
Doesnt look right on Firefox
Also top bar content is not changing after clicking save changes
Please open ticket on our support forum https://dynamicpress.ticksy.com/ ( if possible with URL/ dashboard access and more detailed explanation Firefox display issue). We check this online.
Kris
DynamicPress Support Team
Hi there,
1. Can I change the loading icon? Please see link below.http://prntscr.com/o8kuok
2. Also can is this possible? Please see link below.
http://prntscr.com/o8kv51
3. Also I want to buy this plugin would you think can cause any problem, please link below.
https://codecanyon.net/item/digits-wordpress-mobile-number-signup-and-login/19801105
Thank’s
Hi,
Thanks for your interest in our theme.
RE 1, 2 Yes this to adjust in theme options.
RE 3 We have not test theme with this plugin (we don’t have it) but theme in any case interfere in login functions so plugin should works 
Hello,
Thank you for the answer, Can I disable zoom ability on the webpage in mobile display? Actually I will use this template only on mobile not on web. If that is possible, I will but ASAP.
Great work’s overall.
Thank’s
Thanks
I’m not sure what you mean “disable zoom ability on mobile”. Disable zoom animation of the elements on mobile or disable modal windows popup?
Hi there,
In some mobile theme, when in mobile display you cant zoom the page, see my link below for my example.
I want to become stable in mobile display even when you try to zoom in the content.
Normal view
Zoom in mobile that I want to disble,
Thank’s
I got it but still waiting for my answer in my last query, thanks
If I right understand you ask if theme have AMP version built in. Unfortunatelly no.
I want to become something like this,
http://preview.codecanyon.net/item/mcommerce-woocommerce-mobile-theme/full_screen_preview/19250607?_ga=2.22121595.1523951401.1562288922-750899636.1562176733If not, can I process a refund? Sorry, I like the general design but I need something what I’ve said.
Thanks
Theme is responsive but is not separate mobile theme like in pligin which you link.
If you are disapointend with with our theme you can allways write refund request on Themeforest. I give refund .
No Sir, I’m not disappointed, your theme is great and wonderful, it’s just happen that the theme doesn’t fit to our need.
Thank you,
Thanks for nice words. Please open refund request. I accept it ASAP.
Thank you Sir, it’s on process. =D
Refund accepted .
Many thank’s =D
Hi there,
Good day,
Do you think this applicable to your theme? I just ask somebody to fix this before. Please see link if this OK.
http://prntscr.com/obnp3wThank’s
Of cource it is applicable in our theme too. But I’m not sure if really it will works in any mobile browser.
More advanced version of this is as follow:
<meta name=”viewport” content=”width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no” />
But maybe it will not work in iOS Safari. Please read this topic
https://stackoverflow.com/questions/4389932/how-do-you-disable-viewport-zooming-on-mobile-safarican i able to add video on rev slider?
Please help me to import the demo data. My server configuration is same as you suggested.
Please check my ticket for more information #2056428
Hi,
we check this and let you know ASAP.
Thank you for your detailed support with screenshots via ticket system.
Feek free ask us any time in case problems with our theme
demo not importing
Hi, Demo import is very sensitive for internet connection speed and server settings.
Did your server meet our theme requirement?
http://www.dynamicpress.eu/documentation/optimo/#theme-requirementsPlease open ticket on our support forum https://dynamicpress.ticksy.com/. We help you in import.
Kris
dynamicPress support Team
created ticket please check and let me know.
Thanks, received
but when can i hear back or get update?
As I suggest previous. Your server has to low max_execution_time. This caused problems with import large data.
But we have import all data for you. Please check your site now.
Prepurchase Question: Does this theme have a boxed version also can the boxed width be increase to 1350px
Thanks in interrest in our theme .
Yes. You can selec tboxed layout and determine width.
Congratulations! Nice Work, GLWS
Thank you
I just purchased this theme but not able to download the file. The internet connection is fine and I am able to browse through other pages. Could you please help me with the downloading of this theme? After clicking the download button nothing is happening. Look forward to your support. Thanks.
I’m not sure if I right understand. did you have problem with download theme from Themeforest?
If yes you should submit problem via Envato customers help center https://help.market.envato.com/hc/en-us . I can’t help in such case 
.
Thanks for your response. I was able to download the theme after few attempts though I couldn’t understand the issue. Will work on the theme and let you know in case in case I find any difficulty.
. Feel free ask us any time.
Awesome design. Congratulations! GLWS
Thank you
Congratulations!!! Nice Work, Good Luck With Sale
Many thanks
Theme Improvements: 1.Mobile Menu and navigation not at all good. 2.Mobile Responsive some of the elements not good especially video popup ...etc
Kindly take care !!
Thanks. Very grateful for any feedback that helps us improve the theme .
Too Bad Expirience Theme option settings not working,Too bad
TK#2053897,Take it high prority
Hi,
I have answer on support forum but I copy answer here also.
In my opinion theme options works fine at the moment. Please note that” Main Accent Color” change default color only for some common elements.
But in theme options you have more advanced color setting features and you need set many colors separately. For example buttons default colors, forms elements color, link colors, menu colors etc.
Kris
DynamicPress Support Team
Hello, Hope this theme to become trendseller because i love your design, Congratulations.
Thanks for nice wishes
Awesome Work Karoline, GLWS
Thanks Atif
Nice Work, GLWS
Thanks
Congratulations!
Amazing Work, Good Luck With Sale 
Many thanks
Congratulations! Nice Work, Good Luck With Sale
Thank you very much
Nice Work, Congratulations GLWS
Thanks a lot
PRETTYnice
Many thanks
