Discussion on Particle - Modern Tech & Startup HTML Template

Discussion on Particle - Modern Tech & Startup HTML Template

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Hi guys, I’ve got quick question for you. Is there a class or js script within the template I can use for changing quotes in quote section without creating my own code or slider? Thank you, David.

Hi David and thank you for purchasing Particle,
You can edit the quotes by changing the before and after pseudo selectors’ content property for the q element. Currently they’re set to open-quote and close-quote. So for example if you want to remove them, you’d write this at the bottom of the theme’s CSS file:
q::before, 
q::after {
    content: none;
}
Instead of using none you can pass anything you like in the content property, just put it in quotes. For Example if you want single quotes, you can do it like this:
q::before {
    content: "'"; /* notice the single quote mark in between double quotes */
}
q::after {
    content: "'"; /* same, you can put whatever you want in between double quotes */
}
You can also restyle the quotes by changing other CSS properties of the before and after elements, like font-family, color, font-size etc. For example:
q::before, 
q::after {
    font-family: 'Play';
    font-size: 50px;
    color: #ae29ff;
}
I hope this helps.

Hey There! Hope this mail finds you well. I have purchased an HTML version of the particle theme and didn’t realize it wasn’t compatible with WordPress… I’m new to web building. Is there any chance I can get the WordPress version? Or do I just have to buy it again?

Hi and thank you for purchasing Particle,
You’d need to buy Particle WordPress and then we’d issue a refund for the HTML version.

Hey how to get the latest update file?

Hi dogeboost and thank you for purchasing Particle,
The latest update is always located in your Downloads (of your themeforest profile). https://prnt.sc/6p40L0nDyyDA

Hi there, I have bought this theme, however when uploading it to Wordpress I get an error stating “the theme is missing the style.css stylesheet”.

Please could you assist with this.

I see you managed to find the WordPress version on our site.

Hi, I have written previously as well but I am seriously stuck in a very bad situation. I have been trying to use the contact us form since the past 1 month and have tried everything but nothing is working out. I am used namecheap hosting service and Microsoft 365 for domain email. Have had several support calls with them, shared screen with them for settings but they have given up. This is a very serious issue for me. Would be extremely grateful if you could help

Hi venturedataai,
I’m not sure what your issue is without knowing what type of hosting you’re using and additional information. From what you wrote I’m not sure what Microsoft 365 is but it’s highly recommended that you use the email from your domain for the contact form. And the hosting provider does have “cheap” in the title so it’s safe to assume that your current hosting plan might be behind the issue (if you did everything else exactly as instructed in the documentation).
I would strongly recommend switching to a hosting provider which is in good standing and not going for their cheapest plan (without advertising, dreamhost comes to mind because our demo is on it and the forms work fine, but you can do your own research just avoid the cheapest shared hosting plans) and using an email from the domain name on which your site is located. I really can’t help you with your current hosting if they can’t. Once again, I would strongly recommend a different hosting company and a hosting plan other than shared hosting. There are for example great VPS hosting plans with monthly payments which you can get for a month and if everything’s working fine simply continue using it. Not to mention that that type of plan is safer and more reliable than shared hosting and it can also run more websites than a shared hosting. And once you are set you should follow our documentation regarding forms to the letter. I hope this helps.

Microsoft 365 is basically Microsoft Office. I wonder why you have not heard of namecheap and your comment regarding the title of the hosting service does not make sense. Can we hop on a call where I show you my settings and then we can evaluate where the issue lies?

I haven’t heard of Microsoft 365 email, I have heard of namecheap although I don’t know much about it. The sense for the title of the namecheap hosting service comes in because it’s known that cheap hosting plans disable or hamper functionality like php email sending. I would have mentioned cheap hosting as a very likely reason even if your hosting wasn’t titled namecheap because that’s one of the most common reasons why forms can’t work properly. As for the call, I’m sorry, we only provide comment support but you can share a live testing URL here and send us your form php config file via a private message (not here in the comments but through our Envato profile).

Hi, I have contacted earlier as well regarding an issue with the ‘contact us’ form but did not receive a satisfactory response. I paid extra for 12 months support. Have gone through the documentation as well but its not helping.

The form is not working have tried everything

Hi haider_iqbal,
Please use the actual account you purchased support with. And please be specific as to your issue. “Have gone through the documentation” is not enough to troubleshoot your forms integration. You need to have followed all instructions precisely as specified and if you are still getting issues, you need to verify with your hosting provider whether it supports php forms. Some (cheapest) hosting providers completely remove this functionality, some (still cheap) require you to contact them so they would enable it on their end. A URL with your website or a test site with the implemented forms would also be useful. That would be a satisfactory amount of information so we could properly take a look at it. I hope this helps.

I get this error message when I try to install the zipped theme: The package could not be installed. The theme is missing the style.css stylesheet.

This is a HTML template, not a WordPress theme (as it says in the item description). Particle WordPress theme is available directly on our shop: https://www.previews.skilltechwebdesign.com/particle/

I have been trying to reach to support but no one replies. I need instant action to this. Not happy with the service

Hi, I’m looking at it now.

Hi,

1. I am not being able to find a slider option in the Portfolio thumbnails. Need it because I have more then 4 portfolios.

2. I’m not being able to place my logo in the header section. All alignment gets messed up

3. How do I activate the form in the contact us section?

You will get the grid.

is there any way of getting the slider please?

Not a this moment. That feature was added on the WordPress version which was created at a later stage and which is not sold on Envato but instead directly on our site, it’s a completely different product altogether. As for adding that feature here, we might add it in a future update but I can’t give you any details. I hope this helps.

hello. i just purchased your template and i am missing the homepage particle video for this template

https://www.skilltechwebdesign.com/htmlthemes/particle/v2/dark-index-video.html https://www.skilltechwebdesign.com/htmlthemes/particle/v2/dark-index-yt-video.html

can you please send me the hi-res video file for these homepages so i can finish my website. i just need the moving particle background on the homepages. my respects.

Hi Cloudberry_Motion and thank you for purchasing Particle,
We tested the menu on iPhone X before the last update and it worked fine. What browser are you using? What OS version and do you have any extensions / apps installed that might interfere with JavaScript while browsing?

Hi there, I purchased your Particle Wordpress theme directly from your website

Order Number: 1764 Version: Particle-v1.0.2

When I try to unzip it, I’m getting an error message “The archive is corrupt”

When I try to upload it to wordpress directly I’m also getting an error message “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

Please do get back to me soon on a possible solution. Cheers

I now managed to rectify the corrupt file issue but still getting an error message on wordpress:

Installing theme from uploaded file: Particle-v1.0.2-enlkxv.zip Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme installation failed.

All issues have been rectified!

Great. The theme .zip file was within the main download .zip file but I guess you figured it out.

Purchase code: 83fafad0-1147-4e18-b9a4-8a65a606ed77

Could you please make the background videos available for download?

Just need the one for index-yt-video.html

I have a glitch, sometimes the video will flicker and on some browsers its blank.

Thank you.

Oh dear, looks like my spam timer got filled and cleared the folder. Could you please send it again. Many thanks.

Thank you!

I have the same issue with the video background glitching and some users report that it goes blank. The template for the video https://www.skilltechwebdesign.com/htmlthemes/particle/v2/index-video.html

I have messed up something I got the ReCap V2 to show up but I get a bunch of cookie warnings in browsers webtools and then the cap check box times out with out sending massage. But the forum on the portfolio-item.html page works but there is no cap for that page. https://wwwdothowmandotca (does not work) https://wwwdothowmandotca/portfolio-itemdothtml (works)

I do not like V3 cause I still can get almost 100 or so spam ever few days and had 2000 with in 2 months when I first got it working

No intergrations just your template https://wwwdothowmandotca/apps/Website/ when you told me to set it up in a subdir with in my site the warning and errors are there with out any intergations

Here is a screenshot from your site https://prnt.sc/AqyXvVmAfsvf ReCaptcha logo is there and there are no console errors. This means that everything is working as it should. If you have any SPAM issues beyond that I’m affraid I can’t help you as we are not an internet security company and the forms we provide, and the way we integrate them, don’t offer further custom-tailored spam protection.

https://prnt.sc/qAsqXoKhVh_d https://prnt.sc/xbIZNYLvwMW1 I know recap logo is working now but the warning and errors on the dev tools normal cause I wondering if that’s why I still get 10 to 20 spam mails in a day no where near what i was getting but was curious

My last comment ignore those lines are fine I was looking at your old version and new version trying to find out why math was not working

I think I found some problems with your new template your form.js line 68 says recaptcha-v3 and config.php in assets\vendor\simple-forms line 65 says define(“RECAPTCHA_V2_SECRET_KEY”, “YOUR_SECRET_KEY”); is this a confliect so I have it set to math and when I press send with out an answer it goes through so the math question does not seam to work I am sure all i have to do is change form.js line 68 to recaptcha-v2 and thats fine but not sure how to fix the math part

Hello I am curious 7 months ago you said you had an up date for your template did you ever release it or are you going to?

Hi Howman, that update’s priority wasn’t high since it didn’t make any functionality changes so I never got around to it. Anyway, I updated the forms when I saw your comment.

Thank you

Hi, I really like the particle theme and very happy with it. Can you please guide me how to enable dark mode. I inserted code as shown in documentation, but it didn’t work. Please help

As I answered below, I can access the theme code in two days at the earliest and then I can take a look.

As I answered in the previous comment, most light/dark mode changes are present on the blog. If you want dark vertion of the theme as your homepage, then you’ll need to select a homepage .html file that starts with “dark-”. In the documentation, you can use our wizard and specify if you want dark version of the theme.

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