26 comments found.
no more free version? i tried to download on your website but i get no email after filling the form https://pepperwptheme.com/
Sorry, I’m not owner domain above and i haven’t yet provide it FREE. Thanks
any updates planned. I am interested in the theme but want to know if you plan on maintaining it with future update
Thanks for your questions. You can buy it, any issue related with my theme, i will fix it for you. If can’t, i will refund no questions. Don’t worry. Thanks
The theme is excellent and very beautiful. Do you have an HTML version?
Hi, thanks for your interest in the theme, we don’t have an HTML code for this design because we only built wordpress directly. Thanks and best regards!
Don’t buy themes from this author. The support sucks, the author pretends that is dumb and doesn’t solve the problems of the themes. Keep saying that the theme has no problems and It doesn’t work. I lost 3 months trying to solve with them a problem on the plugin called Megatron Framework and I had 0 support. I sent a vídeo showing the theme errors and he still said that could not see the error. The worst author I ever bought from.
Please bought it and rate with your experience. Thanks
good theme i like it but wana know before buying theme, one of plugins of theme is closed wp-instagram-widget. what should to do?
Or you can use instagram widget by wpzoom plugin to replace: https://wordpress.org/plugins/instagram-widget-by-wpzoom/ Please follow this guide: You go to Setting -> Instagram widget then configure https://prnt.sc/oyfkh0 ==> https://prnt.sc/oyfkzn Thanks and best regards!
Demo completely broken
Refused to apply style from ‘http://pepper.g5plus.net/wp-content/themes/g5plus-pepper/assets/preset/preset-07.min.css' because its MIME type (‘text/html’) is not a supported stylesheet MIME type, and strict MIME checking is enabled.
Hi, did you purchase the theme? If you purchase the theme already, please create the ticket in https://sp.g5plus.net/ and send your website and FTP account (if you can) so that we can check and fix for you. Thanks and best regards!!
Repeat purchase, where can I apply for a refund?
Hi, you can request a refund in this link: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- Thanks and best regards!!
Hello, already submitted
Hi, we will consider to accept your request. Thanks and best regards!!
Your purchase too long time ago, so you need contact with Envato for refund, here:http://prntscr.com/oof60e Thanks
Hi there is an installation restriction?
Hi. Thanks for your interset in our theme and your question. With One Click Install Demo Data: http://prntscr.com/nr6hw4, you have 20+ different beautiful homepages, 8 unique header layouts, 10+ blog layouts, 15+ Portfolio Layouts and so much more. Best regards!!
Do you completely rely on the WPBakery Page Builder for your content sections? Or do you fully support Gutenberg and add custom blocks to it? It says that your item is gutenberg optimized.
Hi, thanks for your interest in our theme, our themes include WPBakery Page Builder plugin so content sections are built from WPBakery Page Builder and Gutenberg editor is default editor in from Wordpress 5.0 onward and we support Gutenberg. Thanks so much!
HI – I have made a support request and I have not heard back. I am getting an error when I try to install and I am told that the current installation file is corrupt. Can you please look at this?
Hi, sorry for replied too late. I checked on my help desk and saw you created topic here: http://prntscr.com/matz5x It is not correct place, correct follow here: http://prntscr.com/matzj9 But our support team replied to you, here: http://prntscr.com/matzoj Next question, please post correct forums, you will got the answer faster. Thanks
I can not create a support ticket. I have registered and I’m having the same issue with the Pepper theme. The Map (longitude and latitude does not work). I went to the Support area. I entered my purchase code but the Support area is NOT working.
I have used many themes in the past but your theme makes if very challenging to contact your support.
http://ocof.wpengine.com/contact-us/If you enter Longitude / Latitude the map stops working or goes to a location in France.
Address: 26.014240,-80.177060 Title: 450 N. Park Road Description: Hollywood, Florida 33021
I see that another customer is experiencing the same issue with the map not working.
Any support is appreciated.
Jose@faceliftdesigns.comHi, I’m so sorry about that. Do you have skype? Please add me skype: g5theme02@gmail.com or emai: g5theme02@gmail.com so that i can check your website and fix for you faster. Thanks so much!
Hi, I don’t know why in my homepage the revolution slider is not in the background of my menu like in your preview but after it. How can I do ?
Please go to my helpdesk at http://support.g5plus.net/, create topic & give me your account wordpress so that we can take a closer look. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ You can post access information in Access Info tab: http://prntscr.com/l12mfq when send private information as account website or ftp. Thanks!
does this theme have that boxed effect like spring plants theme?
Hi, Sorry for reply quite too late at the weekend & thanks for your interest our theme. Yes, this theme have that boxed effect like spring plants theme, view here: http://prntscr.com/lsvhyx Let me know if you have any other question. Thanks!!
Great Theme. Presale: Can we use mix up the elements with other home page demos?
Hi, Thanks for your interset in our theme. yes, we can. Any issues, feel free let me know. Hope you will buy this theme. Thanks!!!
Hi, is the WPBakery Frontend Editor enabled? Or just the Backend Editor? Thanks!
Hi, Thanks for your interset in our theme. yes, the WPBakery Frontend Editor is enabled .Let me know if you have other question. Thanks!!
Beautiful Work G5Theme 
GLWS
Thanks you very much !!!!!
Hi, I’ve a question, pepper is gutenberg compatible?
Hi, Thanks for your interest in our theme. Yes, it is compatible. Hope you will like it. Thanks!!!
Hi there, I am hoping you can help me with the theme. I am getting an error with the PHP code. Fatal error: Can’t use method return value in write context in …..... inc/query.class.php on line 188. I tried everything I can and still no luck. My hosting provider mentioned it could be something wrong with the code.
Can you please advise on what do do? Thanks,
Hi, Your case we need access information to check. Please go to my helpdesk at http://support.g5plus.net/, create topic & give me your account wordpress, ftp account, i will check for you. Start here: http://support.g5plus.net/knowledge-base/how-to-start-receiving-support/ You can post access information in Access Info tab: http://prntscr.com/l12mfq when send private information as account website or ftp. Thanks!
Just created a topic and send you with the info.
Thanks, got it and we fixed on local. Trying contact with you to update on your website. Please check mail soon. Thanks
all bug fixed by author. Thanks a lot!
Any issues, feel free let me know, we will find out solution for that. Thank you for bought our theme !!
Hi, beautiful theme.
Is it 100% RTL compatible (meaning every single design element is moved from left to right)? Or does it simply shows RTL languages? Can you add an RTL demo page please?
Thank you.
Hi, Thanks for your interest in our theme. yes, it is 100% RTL compatible. We have provided an option for you to switch to RTL mode, here: http://prntscr.com/lexxco .You can test the demo by adding ?RTL after each link, example: http://pepper.g5plus.net/home-creative-agency/?RTL .Hope you will like it. Thanks!!!
Thank you for the quick response. I’ve, seen the example link you provided, it seems the whole hero section is LTR, and also a few small elements (like the verticle line near the small red numbers for example). I’d very happy to buy this theme once its 100% RTL. Thank you.
You said: “also a few small elements (like the verticle line near the small red numbers for example)” Can you give me links or pictures of what you are referring to? Thanks!!!
Nice Work,
Congratulations! Good Luck With Sale 
Thanks bro !!!!
