Hi, I saw that the last update for the Pheromone theme was in December 2020. Do you still offer updates for the WPBakery plugin, or do I have to buy the license separately?

Hello, I have wordpress 6.4.2, is your theme compatible?

Hello, on the site of the previous webmaster, I want to use your theme Pheromone. Now we would like to update it but we have no idea about which user had been used to download the theme. Please, let me know how can i change my credentials. https://activatorwinz.com/

Responsive menu icon does not respond to touch/click.

You put $(window).on(‘load’) inside $(document).ready() in responsive.js which doesn’t make any sense and can cause race conditions with the result of responsive menu not being initialised.

This theme is very bad. I want my money back.

Hi, are there different versions of menu layouts? I have purchased this template on different account . Menu keeps disappearing when clicking on link in mobile view.

Any chance of you updating this to work via PHP 8 and Jquery ?

Hi, several functions in this team are not working properly: mobile menu stops working, category pages don’t show posts, single post without sidebar is not working (although an option in the theme settings) etc. Already submitted a support ticket & request per email… didn’t got any response?

how can we optimize loading time? Is there a specific plugin you recommend? thanks!

how can I adjust the home slider text size in the middle of the screen for mobile devices? I feel the text is a little overpowering when seen on phones which is where most my traffic comes from. Thanks!

If anyone gets the “The link you followed has expired” error just remember to change the max upload limit and/or post upload limit to more than the zip file size. You can find it in the cPanel.

need help with same issue as another customer ” Whenever you click anything on the frontend a blank lightbox in black appears covering the whole screen. Inspect says its “swipebox”, but i cant find a way to deactivate it.”

how to fix this issue

Hi, main navigation menu no longer works. Could you please help me thank you.

Hi! I’ve been waiting for a month and get no response to my issues! Please please please respond asap!

Had several issues that required support and initially, Dankov was very helpful, albeit it often took either multiple requests or a week to hear from him.

However, I then had some bigger issues, including a critical one in which the main navigation menu no longer works! I didn’t receive any response in literally three months (it’s now beyond that), at which point my “support” expired and I could no longer receive help, even though I submitted the tickets (and about four follow-ups asking if there was an update) within my support period!

When Dankov DOES reply, he’s extremely helpful. But I need/ed critical help and more than three months, and now stuck with no ability for a resolution, seems radically unacceptable and unfair.

I honestly don’t even know how I try and fix the menu problem.

pls respond to my support ticket

Hi, Im still waiting the answer in my last ticket, can you help me? Im wainting for one week. My time of support is finishing.

Im wainting for 4 days an answer again, my support time is finishing, I will have more time?

Hello, Im waiting an answer my ticket #288148 since monday, four days, can you see?

Hello, on a site previous webmaster used your theme Pheromone. Now we would like to update it but we have not any idea about which user had been used to download theme. Please, let us know how can we retrive credentials or can we download updating.

Best regards,

We are currently seeing this error. When will the next update be coming out to resolve this or let us know what the fix is please.

Your theme (Pheromone WP Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this: Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.