247 comments found.
Hello. How can I change the order of two columns on mobile devices? I want that in some cases left column displays below right column.
Hi martanery,
We build Polygon by using Visual Composer and this plugin doens’t support the style you’ve described.
Best Regards,
ThemeMove
Hi ThemeMove,
Nice theme. I use it for this website: http://expatpsy.eu/ but now the Visual Composer does NOT work anymore. How can I update the theme?
Thanks,
Lichting98
Hi Lichting98,
Thanks for your recommendation, we’ll check it and get Polygon updated asap. Moreover, we advise you to open a support ticket at http://support.thememove.com so, our developer can help you to solve this issue.
Best Regards,
ThemeMove
Hello,
Is there a new version coming soon ? Many problems when upgrading to WP 4.6.1 Thanks
Hi eightnight,
Can you tell us which issues you’ve met?
Thank you!
Mainly about general layout. Full width layout displayed as boxed while theme options was set correctly.
Hi eightnight,
Our developer will help you to fix this issue, it’s not a bug of the theme itself. We will guide you how to work with it, so, please submit a support request at http://support.thememove.com
Best Regards,
ThemeMove
Hi Do we have permission to use the pictures? If not you please direct me where to buy the pictures in the Slideshow?
Hi newglobes,
All images are just for demo purpose only, we cannot redistribute them. You can find these images on Shutterstock.
Best Regards,
ThemeMove
hi it is RTL support ?
Hi newglobes,
Polygon is not RTL support.
Regards,
Hello,
How do I set my custom header to be the default on every page? It keeps switching to blog and adding the polygon logo to every page…
Hi phdexex,
Thanks for your comment. For this question, please submit a support ticket at http://support.thememove.com and our developer will help you to create the header.
Best Regards,
ThemeMove
Hello,
How do I set my custom header to be the default on every page? It keeps switching to blog and adding the polygon logo to every page…
Hi phdexex,
Thanks for your comment. For this question, please submit a support ticket at http://support.thememove.com and our developer will help you to create the header.
Best Regards,
ThemeMove
Hi, I was just wondering is there a way to import demo content and make initial look of the the site as one page demo?
Hi harishadzialic,
We have the one click import feature and you also can use one page demo as your site. If you need help, please send a support request at http://support.thememove.com
Just remember to provide your purchase code and admin login information and we’ll reply you asap
Best Regards,
ThemeMove
Fixed.
Hello, I just purchased this theme and I am having issues changing the main color of the theme (hover links etc) as well as removing the default image that has the site title on it. Please let me know how I can edit these elements. Thanks!
Hi kelrosario,
Thanks for your comment. With this issue, I advise you to submit a support ticket at http://support.thememove.com – this is our private support channel, you can freely contact our developer and ask him to help you. Just remember provide your purchase code & admin login information.
Best Regards,
ThemeMove
Hi!
The right site menu doesn’t appear (white column without any data) on Mozilla Firefox (48.0.2). Any idea? On Chrome and IE etc. is fine.
Hi w9rld,
Thanks for your comment. With this issue, I advise you to submit a support ticket at http://support.thememove.com – this is our private support channel, you can freely contact our developer and ask him to help you. Just remember provide your purchase code & admin login information.
Thanks & Best Regards,
ThemeMove
Hello! I’ve created my mega menu on his section and now I want to add it on menu. Please tell me detailled how can I do that. I’ll be waiting, thanks!
Hi martanery,
Thanks for your comment. With this issue, I advise you to submit a support ticket at http://support.thememove.com – this is our private support channel, you can freely contact our developer and ask him to help you. Just remember provide your purchase code & admin login information.
Thanks & Best Regards,
ThemeMove
Hello guys,
awesome theme!
Some pre sale questions: 1. Got the theme its own theme settings? 2. Can i add the language switcher of wpml in the menu (mobile & desktop)? When yes, can i maybe see how it looks? 3. With the purchase can i get always the latest version of visual composer? 4. Can i remove from the theme settings the cart in the menu, the add to cart button and the price?
Thanks a lot!
Hi Dreamdesignde,
The answers are below:
1. We didn’t get your point
2 & 3. Yes for both
4. Need some custom code – our developer can give you a hand.
Best Regards,
ThemeMove
Logo uploader not working and revolution slider not saving throwing error “Ajax Error!!! error” it is a clean wp install. What can be wrong?
Hi karlosdpm,
In this case, our developer need to check your site clearly to find out all the issues you’ve met and the reason that causes this inconvenience.
Please submit a support ticket at our support channel. Don’t forget to provide these information:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
Best Regards,
ThemeMove
I did last night. Please check,Thanks
Hi,
Could you provide your ticket number? Then we can follow it up.
Best Regards,
ThemeMove
I’ve updated to the most recent Wordpress version AND updated to the most recent version of this theme and am having trouble with background images. Any row that is full width does not display the background image so I’ve lost all those visuals. The theme doesn’t support it anymore.
Hi,
In this case, please directly contact with our developer at our support channel here. Don’t forget to provide:
- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
We are waiting to give you a hand.
Best Regards,
ThemeMove
Hi, what is in the August 3 update, please?
Hi adeefeinstein,
Our last update is on August 2nd. Yesterday we just edit a link of our ThemeMove Core.
Regards,
ThemeMove
Hi,
The template is very good, but when I would like to change the logo, it doesn’t do anything even when the size is correct. Could you give me some advice and if It’s possible could you please check this issue? Because I saw that other people had already the same problem.
Thank you!
Hi w9rld,
You just to go to customize > Site Logo > Spacing http://prntscr.com/bx34h9 If you have further question, please directly contact with our developer at our support channel here. Don’t forget to provide:- Your purchase code (to let our developer see that you’ve already bought our theme)
- Admin account & FTP information (so, our developer can clearly look for the reasons)
We are waiting to give you a hand.
Sorted out! Thank you!
Great! Have a good day!
Hi, I want to set Blog masonry as my Homepage but When I set blog as homepage, pagination on the bootom doesn;t work, what can I do If I want Blog masonry as Homepage with working pagination posts ?
Hi jakublewy,
Please open a support ticket here: http://support.thememove.com and our developer can give you a hand to solve this issue.
Best Regards,
ThemeMove
Can we please get a theme update. Thanks.
Hi austinwebdesign,
We are planning to update Polygon in near future. If you need any help, our developer is available at http://support.thememove.com
Best Regards, ThemeMove
Hello, I installed it but when I try to ad an element in visual composer it doesn’t do anything
Hi KARMAESTRATEGIA,
Please directly contact our developer at http://support.thememove.com and our developer can help you to solve all issues.
Best Regards,
ThemeMove
