83 comments found.
Hello, I have moved the installed website with your theme from one to another server, but now everything looks broken, please check here https://seohosting.rs/ . Also, the logo section in admin theme options is not working, i can’t upload the logo.
can you please generate support ticket our team will guide you there https://iqonic.desky.support/support-tickets/open
Hello, thanks so much, you guys are really fast. If you ever need a fast and reliable hosting, don’t hesitate to contact us. Kind regards from https://seohosting.rs internet team.
Thank you so much for your kind words! We truly appreciate your recommendation and will definitely keep your hosting services in mind.
Hello there, sorry, I forgot to mention that on a domain search form that can be found on https://seohosting.rs left from the “Get 10% off on your first domain purchase”, when you click with your mouse it says “This form is not secure. Autofill has been turned off”. Can you please check this when you catch time? Thank you, Branislav
Okay, Thank You!
Hello, can you please please please speed up my case, i am already very late about https://seohosting.rs i have adjusted php settings and everything else, just let me know if it can be installed? Thank you so much, i wouldnt ask if it is not such a big hurry… 
Sorry, it’s about Ticket # 26611 .
Yes, Our team is communicating there so you can reach out there so our team will assist you.
Hi, your team helped me a lot, thank you so much from all of us here at https://seohosting.rs ! I hope that we will have a great cooperation in the future. All the best!
Thanks for your support.
With the latest update (V3.0.9), it seems that customisation is no longer functional. When clicking on most links within the “Appearance > Customise” section, the top-level sections load, but navigating further to make specific changes doesn’t work.
Steps to Reproduce: Go to Appearance > Customise. Click on any top-level section. Attempt to access sub-sections or make changes – links do not load or respond.
As a result, it’s currently not possible to make any customisation changes.
For any issues you encounter, please raise a support ticket at https://iqonic.desky.support and our team will be happy to assist you.
Why you don’t add RTL support for your theme?
Currently, we don’t have any plans to implement this feature. However, we appreciate your suggestion, and we will consider adding it to our roadmap.
Hello it seems whmcs bridge does not work well with last WHMCS version.
1 – do you provide whmcs bridge included in this theme or we have to buy it also ? 2 – it works with the last whmcs 8.x version ?
1 Ans) No, the package does not include the WHMCS bridge.
2 Ans) Not yet.
Hello
Hello do i request a refund I have click no to disable the loader but it not work i have also removed the image for the load yet it still appears. I dont want the loader and would like a refund be I dont now want to create a ticket for something simple
After conducting a thorough examination of your problem within our system, we have determined that it is functioning correctly. Thus, we kindly ask that you follow these instructions to deactivate the loader: navigate to the Dashboard, select Qloud Options, choose Global, and then select ‘none’ for the Loader. Here is a visual guide to assist you: https://prnt.sc/VcItGwVNOFWk.
Hi i read the doc but its still not working also the link you sent has no information on it. On the theme doc it says how to turn it off. i followed the instructions but still not working
I thinking the problem is no changes i made are being saved display on the front end
So can you please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
Hello, Elementor PRO is necessary or Elementor + “pro elements” plugins is supported too? thank you
Our theme has not been tested with the Elementor Pro plugin, but you can still use the Elementor plugin and our extension to create your theme.
anny whmcs demo ?
No we dont have WHMCS live demo.
do all the images are coming with the template
do the loader images are include to the template do you have a psd file or gifs psd file
Live preview images cannot be used directly in client’s live project. Those are used for preview purpose only.
We do not have any PSD file.
how to i edit the loader images to be my compagny we need included file inside the template project
You can use your own loader and set using the theme (redux) option.
https://assets.iqonic.design/documentation/wordpress/qloud-doc/index.html#opt-loaderTheme or Plugin is compatible with the Envato Market plugin?
Yes compatible with envato market plugin.
Hello, the Elementor is not working anymore. How to fix it?
Hi,
Please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
don`t work with latest elementor plugin 6.0!, for fix rollback to 3.5.6
Hi,
Please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
Hello,
After updating iconiq-extention plugin, I’ve updated elementor, The whole site crashed.
Please let me know how to update without issue.
Thanks in advance.
Hi,
Please raise a support ticket at https://iqonic.desky.support/ Our support agent will guide you further.
Thank You!
does it support RTL?
Not Supported.
Hello,
I purchased this a few weeks ago, and just got around to downloading and running it. I did notice some things concerning about it.
1. The WHMCS dark theme has some areas that did not translate to “dark theme” and so some text is unreadable, as the text is white text on a white background
2. There are some settings that are uneditable on the wordpress side, ie removing the telephone icon from the top menu if i am not using a phone number, unable to remove that “_targetblank” option or “open in new tab/same tab” toggle when setting the links for the menu (Referencing the Sign up and Login links here)
Also, just a question, do you plan to support a dark-like theme for the wordpress side of it? Or will the dark theme only live in the WHMCS support version?
Hi,
Please submit a support ticket at https://iqonic.desky.support/
Our support agent will help you with that.
Thank You!
Is this theme compatible with php 8?
Hi,
Currently, it’s not but you try if you we will help with any issues that come up on the support portal.
Thank You!
Hello,
Where WHMCS demo?
Thank you.
RTL support?
Right now we are not supported RTL.
Hi I want to know how to register the code of the purchase of the theme in order to activate slider revolution and elementor?
Hi, elementor and revolution slider are already activated when you install the plugin. You don’t want any registered code for use this plugin.
CAN SOMEONE SEND ME THE DEMO OF WHMCS
Hi, we have purchased the theme. However, since day 1, there is one file which points to the IP and not the domain, and even though it’s there at the right location, browsers keep looking for it and cannot find it. Please help!
https://ip-address/wp-content/uploads/2020/09/bg-sdd.jpgHi,
Please raise a support ticket at https://iqonic.desky.support/ Our agent will help you with that.
Thank You!
Hi,
As another comment has stated, why is it that I have just installed the theme but cannot access any of the homepages available in the demo, instead presented with some basic blog page. There should be a very clear button allowing me to apply which ever theme I want from the several layouts you are offering. Please resolve ASAP. I don’t have time to be waiting around.
