26 comments found.
Hello, loving the theme! Can you add the TikTok icon on Social Icons options?
Hi, thanks for your interest on our work! Yes the theme already has TikTok icon, we added it on the landing page 
Best Regards
Thank you! But, I’m using an old version, from when the theme was distributed by Envato, and I couldn’t update, is there a way to do this? It’s the first time I’ve used a theme that way, aren’t they entitled to updates? The token on Envato Market plugin also didn’t work
Hi, sorry but support and updates are not included on free files https://snipboard.io/4deEqj.jpg You will need to purchase the theme to get the new theme versions. Best Regards
Hi, I follow your youtube video,and have Problems with “cubeportfolio” Import. Backend error: 500! Please refresh and then try again. Other steps are work
Please check your email. Best Regards
Hello there, I have a problem. Following your youtube video, step with “cubeportfolio” can’t work. System doesn’t allow to upload the file. Any help please?
Backend error: 500! Please refresh and then try again.
Hi, if you want to receive support and updates you need to purchase the theme. Best Regards
Hello,
I owned a licence. Themeforest gave me your theme for free. I have all the document available. Wanna approve something?
Thanks
Hi,
You own a free license and that license don’t have support and updates included https://prnt.sc/26gii5d If you want to get support/updates you need to purchase the theme here https://themeforest.net/item/quercus-responsive-one-page-wordpress-theme/20176339
Best Regards
Dear madame – sir,
I know the rules. I read them all. Also, I followed all you instuctions according your video on you tube. And your template works partly. For sure the “cubeportfolio” file have an issue. You didn’t upload the correct file or the updated one! I’m not that stupid to can’t upload a simple file! So, it’s your offer’s problem. You didn’t included it the correct file on your offer. And now you ask from us to purchase the whole template instead of only your support as example. You gave something without the correct items. It’s your fault or trap. To get new customers. After this I’m not interested for your template. And for sure I’ll report you on themeforest.
Kind regards.
Send to this email support@treethemes.com your free license, website link and wordpress login details so i can check if the issue is really with the cubeportfolio file or if it’s something related with your server, because i tested the theme and files and all of them are working correctly.
Only the cubeportfolio.
Any news? I sent you an email last days.
will this theme supports PHP 8.X? getting several errors while installing the plugins like Fatal error: Uncaught ArgumentCountError: 3 arguments are required, 2 given in D:\xampp\htdocs\testproject\wp-admin\includes\class-bulk-upgrader-skin.php:152 have tried many times, getting the same issue while trying to install in PHP8
Hi,
Yes it’s TGM plugins activation, it’s not ready for bulk plugins activations or installations on PHP 8. If you want to use php 8 you need to install the plugins manually, you can find them on the downloads package, plugins folder.
Best Regards
Thanks for sharing the details. Also, would like to know where exactly i can enable the image in the footer (not the logo), the monitor image which was shown above the logo in the footer. It was shown in your demo, where as after configuring everything the image in our demo is missing and there is no option available in the admin
Please note that support is only available for customers that purchase the theme. If you want to receive support, please make your purchase and post your question on the support website https://treekode.ticksy.com/ Best regards
Hello,
I have tried one of the demos (the one with the dashboard) on Google Page Speed and it gives a score of 8 for mobile and 46 for the desktop version. Is this theme at all optimized or we should pay attention to this? Thx
Wow!!!! this theme looks very impressive in the previews Cant wait to try it out!!!!
Thanks
where we can read document instalationa nd seting for this theme?
The documentation is inside the package you downloaded. Best Regards
Hi. I just download your theme and try to install it. Wordpress shows “There is no style.css” Would you check it the contents?
Please check the documentation inside the package you downloaded. Best Regards
je souhaite installer la version demo 1 sur votre template .ayant suivi la procedure pas à pas cela genère une erreur. Quand je réalise l’importation via le fichier XML, j’obtiens l’erreur suivante. Error 503 backend fetch failed Guru Meditation XID: 97753313 – Varnish cache server je suis sur un wp version 5.3 et version php 7.3 sur serveur mutualisé
Dans le cadre d’une installation de contenu sur mon site internet WP via un fichier XML fourni par le développeur de sa Template, ce dernier recommande la configuration concernant le fichier « php.ini »
Paramètres php.ini recommandé max_execution_time = 600 memory_limit = 256 Mo post_max_size = 64 millions upload_max_filesize = 64 Mo
Hors, je n’ai pas accès à ce fichier sur votre serveur mutualisé. Quelle solution pouvez-vous m’apporter svp ?
I answered your post on the support website. Best Regards
Hey guys! Is is theme https/ssl-ready? Like a 100%? Made the experience with other themes that i purchased before (from other sellers) have f.e. implementation issues with fonts and i can’t get them 100% ssl-ready.
Hi, yes the theme is fully https/ssl ready
Hi guys,
It seems that ticksy.com is down (https://ticksy.com/updates/downtime-explained/) so i don’t have a support site for the next few days.
In the meantime, please send your questions to hello@treethemes.net
Thanks for your understanding!
Best Regards
Hello! I had a problem with your template. When I try to save my visual composer template, the program sent me an error. I wrote you in another ocasion. Please write me to nacho@corpora360.com
Hello, i know you got an seperate support site, but the site isn’t loading.. I need the master slider import for demo 3. It’s not included in the pack.
Thanks!
Please check your post on the support page, i added there the zip. Best Regards
Hi guys,
I’m out for vacations until August 21, 2017. All support for my themes is closed until that day. Thanks for your understanding.
Best Regards
Congratulations!
Amazing Work, Good Luck With Sale 
Thanks! 
nice work good luck
thanks
Amazing work Congratulations.
Many thanks!
Congratulations! Excellent work and design. I wish you big sales.
thanks!
GLWS
thanks!
really good job, fantastic work i wish you huge sales with this and a successful week
Thanks bro appreciated! 