36 comments found.
Can I find an easy explanation on how to create events in this theme?
From left menu panel click Events >> Add New Event >> Create content event with elementor.
Got it! But when I create an event and add an Events slide to a page, the date and time is not showing the correct date of the event. How can I edit the date and time of the event?
You have to edit the event with elementor and add date in “Event Info” element.
I got that as well. And I did, but it is not changing on the frontend of the Event slide that is shown on the website..
You can insert “Gallery Single Event” element to make slider in content of an event.
I’m using the “Event Slide” element but even after adding the right date and time for my event, it just gives me a random date (or today’s date) and time (or no time at all)..
You should make a ticket here https://ovatheme.ticksy.com/ so we can check your problem.
Okay, will do. Thank you 
Pre sales question. I’d like to know is is possible to turn off the sticky header?
Yes it is. You can turn off the sticky header in Setting.
Hi there we are very interested in your Reon theme but had some detailed pre-sale questions
1. Does this theme use visual composer or elementor 2. We would also want to use auto-play video backgrounds on some inner pages eg cooking classes is this possible 3. Does it come with slider revolution for the homepage as we would want different transitions (the demos all use the same transition)? 4. Does the theme come with the demo content, images and layout? 5. For orders is it woocommerce for people to make orders for food and is there a separate plugin for reservations?
Hi,
1: The theme use Elementor
2: Yes.
3: Yes. We use Revolution Slider plugin to make slideshow in home page.
Yes it does.
Sorry them theme doesn’t support WooCommerc.e
I see so we can’t do ecommerce on the site i.e for people to buy items on the site?
Hi, You can use this theme to use WooCommerce in site: https://themeforest.net/item/kababi-restaurant-wordpress-theme/33837150
Hello,
It’s been a month that our corporate website is blocked by a critical bug which prevent from accessing to the homepage.
Following Wordpress FAQ, we desactivate all plugins and the website went on without template settings.
We reactivate each ones until we found that the critical bug was a consequence of Elementor plugin (recommended for the template).
How can we do to get our website back as it was ? Thank you, Regards,
Hi,
Please check surely you updated the theme to latest version. If you have any problem, please make a ticket here https://ovatheme.ticksy.com/
Thanks!
Hi My website is down because the plugin. Please help
Fatal error: Uncaught Error: Class ‘Elementor\Scheme_Color’ not found in /home/customer/www/gotanoshii.com/public_html/wp-content/plugins/ova-framework/ova-elementor/widgets/ova-menu.php:188 Stack trace: #0 /home/customer/www/gotanoshii.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2280): ova_framework\Widgets\ova_menu->register_controls() #1 /home/customer/www/gotanoshii.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(494): Elementor\Controls_Stack->init_controls() #2 /home/customer/www/gotanoshii.com/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\Controls_Stack->get_stack() #3 /home/customer/www/gotanoshii.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(300): Elementor\Widget_Base->get_stack() #4 /home/customer/www/gotanoshii.com/public_html/wp-content/plugins/elementor/core/files/css/global-css.php(120): Elementor\Controls_Stack->get_controls() #5 /home/customer/www/gotanoshii.com/public in /home/customer/www/gotanoshii.com/public_html/wp-content/plugins/ova-framework/ova-elementor/widgets/ova-menu.php on line 188
Hi, Please check surely you updated the theme, plugin to latest version.
Can a buyer modify an order means Extra topping of cheese, Extra topping of Chicken in Pizza & these will have extra charges displayed real time & in Cart?
Can I receive the order notification at WhatsApp?
Hi,
Extra Topping: Sorry no it isn’t.
The theme doesn’t support order menu.
Thanks!
Can I receive the order notification at WhatsApp?
No you can’t.
Thanks!
Hi, is there the most recent version of Elementor? Is it possible to make mobile header sticky?
Hi, Yes it is compatibility the most recent version of Elementor.
Mobile header sticky: yes it is. You can check our demo.
Hi,
1. Regarding the slider, i see default is using boxy transition, possible to make it just a plain fade in and out transition?
2. Possible to take other pages and blend in under Home landing page so it will view as 1 full page?
Hi,
1: For slideshow: We are using Revolution slider plugin, so you can make multi effect for slide.
2: For this page http://preview.themeforest.net/item/reon-restaurant-wordpress-theme/full_screen_preview/23140918?_ga=2.247990279.1400538041.1614162537-1109557089.1561168666 => We doesn’t include this landing page in demo data. The pages build from elementor, so you can again all elements in other page.
Thanks!
Hi thanks for answer, and i would like use just plain landing to make a 1 page parallax site, just wonder how to configure top button to call on sliding on different panel under same page?
Hi,
You can make link of menu item like #about and in landing page, you have to add ID for section like about.
If you bough the theme, please make a ticket here https://ovatheme.ticksy.com/, so we can send screenshots to you.
Thanks!
Demo slider does not work. It requests activation in the settings. How to activate?
Hi, You don’t need to active license Revolution slider. Please surely you import demo data for slideshow. Please read documentation for this problem.
Menu v1 control didn’t show to left panel. What Can I do? I already updated to latest version. I want to update the menu but I couldn’t do it now https://prnt.sc/v2hop0 Can you help ASAP?
Also, is Elementor Version 2.6.8 the best version we can update to? https://prnt.sc/v2hqoe
I tried disabled all other plugins(except elementor and ova framwork) and problem still occur.
not just Menu v1, Header v1 also have same problem, left panel is empty, cannot make change.
WP version is latest too
Hi, Please update theme, plugin, wordpress to latest version and check it. If your site is error still, please make a ticket here: https://ovatheme.ticksy.com/
Everything already was latest version but still not work and whole layout will messed up too. Now I have to restore file/DB to earlier version.
I cannot create ticket because support license expired…Will you still able to help?
Hi, To for fair with these other customer, you should buy extra support package and send your wordpress admin account in ticket, so we can check help you.
Thanks
I just purchased the 6 month support. Sending you a ticket.
after update, the html code using in Elementor not work anymore. How to make that work again?
html code works on other Elementor module but not your Menu v1-v4 module. https://prnt.sc/v78cbp
Please check your ticket.
Hi there very nice theme!! GLWS, got a minor pre-sale question about events pages. Did you use a plugin? if so which one ..
Hi,
We only some plugins like: Contact Form 7, Elementor, Metabox, Revolution Slider and we build some plugins.
Thanks
yes thank you… but event page does have a plugin?
Hi, For event: It is plugin that we build it.
Can the auto slide on mobile for any of the slider menus be disabled?
Hi,
No it can’t. You have to customize javascript for this problem.
Thanks
What is the plugin for the slider menu called? I wish to see the settings and customization of the slider. Thank you.
Hi, It is shortcode that we built.
I am interested in this theme but I have a question. Is it compatible with WP page bakery?
Hi, No it isn’t. The theme build with Elementor Plugin.
Thanks!
hi, is it possible to disable back to top button?
Yes it is.
Hi. I want disable auto slide on mobile in our menu V2. Is it possible?
Hi, No it isn’t.
Hi i have a presale question. How does the reservationform works? Is it only a form or a plugin?
Hi, We are using contact form 7 plugin to make reservations
This theme support woocommerce?
No it isn’t.
Hi,pre sale question is your theme support rtl ?
Hi, No it ins’t. You can make css for rtl by yourself. Thanks
Hello. Do you anticipate an update soon because because of the Rev Slider plugin, I cannot upgrade my site to Php 7.3. Thank you for your great work.
Hi, The theme is using revolution slider plugin version 1.6.1. You can download theme package again to update that plugin. Thanks
