136 comments found.
Hi,
Do you still support the theme? I am not using it any more, but I would like to use it again.
Thank you
Yes, we still support but we see your license support expired. You should renew your license support to get the best support service.
The menu link on the left is not opening a menu. https://konoba-trs.com/ My support exxpired but I would appreciate a bit of help. Thanks.
Hi,
You can try to install this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper we checked have a error js on your site.
That worked, Thanks!
Slider is full width and blocks the text on the sides how do I stop that from happening
You need to edit the width of the slider or block outside of slider. Your support license has expired. Please renew your support license to get the best support service.
hello, i’m still receive this message contains outdated copies of some WooCommerce template files. thanx
Hi tatoosa,
You can read more here: https://thimpress.com/knowledge-base/outdated-template-fix/
Thanks.
Hi, my gallery is not loading all the way and there is this notification on the top – “No theme CSS loaded” http://hr.konoba-trs.com/gallery/
Hi berams,
With this case, please send ma an email to hadt@thimpress.com with the subject “berams – NEM Support” so we can help you check it.
hi. any plans on compatibility with wordpress 5.3 ? thanks
Hi Debrailly,
Did you get any issue with WordPress 5.3?
Hi, This is a question before update 
Hi Debrailly,
Until now, we haven’t met any issue with WordPress 5.3.2, we’re still checking it. So you can update it but please backup your site before updating.
And if you get any issue with WP 5.3.2, please let us know, we’ll help you check it.
So sorry for this inconvenience.
Absolutely messy theme, every update wordpress/plugins will require a lot of fixing! just upgraded all plugins and wordpress to v.5.3.2 and as usual, site is all messed up, after 5 hours work i got all back.
I will definitely delete this theme and get a professional theme instead.
This is the worst theme i ever use and I have been developing websites for over 20 years!
Looks good but it is unbelievably messy, poor coding
Hi Dewdan,
So sorry for the inconvenience you had.
I hope you give us a chance to assist you by send an email to hadt@thimpress.com with the subject “Dewdan – NEM Support” so we can help you check it.
I am very disappointed to the theme NEM that I bought, the Thim Framework plugin breaks my website and I can’t see many features of it, I don’t know what to do, I need urgent assistance, I’m losing money for reservations.
Hi cxrlozz,
We replied to your topic. Please check it
Hi,
Is the theme compatible with WPML?
Hi Nosolounaidea,
Unfortunately now the theme is not completely compatible with WPML.
hi. any plans on compatibility with wordpress 5.2 ? thanks
Hi minos84,
You can rest assured to use this theme.Now our theme doesn’t have any incompatible with WP 5.2.
i buy the theme but i have problems with Thim Framework i cant intall the plug, i imported manual but i need version 1.9.8.1, the version included is 1.9.7.4
Installed But Not Activated, Requires Update
please URG!!! help
also, i cant intall a lot of plugins….
Installing Plugin MailChimp for WordPress Lite (1/3) Descargando el paquete de instalación desde https://downloads.wordpress.org/plugin/mailchimp-for-wp.4.5.3.zip… Descomprimiendo… Instalando el plugin… La instalación del plugin ha fallado. An error occurred while installing MailChimp for WordPress Lite: No se ha podido descomprimir el paquete. El plugin no tiene archivos..
Installing Plugin Revolution Slider (2/3) Descargando el paquete de instalación desde http://downloads.thimpress.com/thim-envato-market/download-plugin/?plugin=revslider.zip… Descomprimiendo… Instalando el plugin… La instalación del plugin ha fallado. An error occurred while installing Revolution Slider: No se ha podido descomprimir el paquete. El plugin no tiene archivos..
Installing Plugin SiteOrigin Widgets Bundle (3/3) Descargando el paquete de instalación desde https://downloads.wordpress.org/plugin/so-widgets-bundle.1.15.8.zip… Descomprimiendo… Instalando el plugin… La instalación del plugin ha fallado. An error occurred while installing SiteOrigin Widgets Bundle: No se ha podido descomprimir el paquete. El plugin no tiene archivos..
All installations have been completed.
i really need help w the theme… the folder its empty? why sell that?
i cant create a ticket on thimpress… i dont know how… please send help.
Hi cxrlozz,
So sorry for the inconvenience you had.
To create the topic, first please verify your purchased code in https://thimpress.com/check-purchased-code/, then you can create the topic on our forum https://thimpress.com/forums/forum/nem/.
I want buy the theme but its not compatible w wordpress 5+ ???
Hi timagencia,
The theme is still compatible with WordPress 5+ but due to some reason, we haven’t updated the description. So you can rest assured to buy it.
thanks xD
Hi, the theme is still incompatible with WordPress 5+. When will you release the update? I bought the theme and would like to buy another license but I would like the theme to be compatible.
Hi treedeasrl,
We will update theme if there any conflict with wp 5+ and theme. Do you get any conflict in old site?
I check and let you know
Is WP Page Backery builder included?
Hi aritonadunes,
It’s apity that we don’t use WP Bakery Page Builder for this theme. We use SiteOrigin Page builder for it.
Hello The theme is still incompatible with WordPress 5.x and no updates have been released for a while now. any timestamp about a future update tackling this issue?
Hi,
Please create topic at forum https://thimpress.com/forums/forum/nem/ then i’ll check your site if you have any problem with WP 5.x.
Regards,
Hien Phan.
Any updates on compatibility with WP 5+? It’s been several months now. Thanks
Hi,
We will update theme if there any interaction wp 5+ and theme.
Regards,
Hien Phan.
I’ve just renewed my code but it’s not working.
Hi, any information on compatibility with Wordpress 5.0+? Thank you
Hi Wyzzy,
We’re still checking WP 5.x compatible and planning to release a new update this week. Hope you can wait for the new update.
Regards,
Thoa Kim
Hi, I used your theme since 2016 and I am very satisfied. I want to upgrade my php version to 7.1 and 7.2 (actually I am with 7.0). So, I scan with the plugin “PHP Compatibility Checker” my wordpress installation for simulation with php 7.1 but I have error and warning message for : SiteOrigin Widgets Bundle, Thim Event, Thim Framework, Thim Our Team, Thim Twitter, ... Your theme is compatible with php 7.1 and 7.2 ?
We are using latest version theme with php 7.2 without any problem. Please update theme and these plugins.
Regards,
Hien Phan.
HI, I bought this theme over 6 month ago and I wonder how come there is no upgrades at all, all my other themes have at least 1 upgrade every month or so, is this theme still being supported and checked for any security upgrade or following WordPress upgrades??
And please if you are going to reply that I need to pay for support, just don’t bother, thank you.
It says you have upgraded on the 13th of August 2018, but my WordPress installation doesn’t show any available upgrade??!
Documentation for NEM says: It’s very easy to update the them by Thim Core.
Visit Dashboard >> Sailing >> Dashboard and the theme will be updated in just few seconds.
Instructions for Sailing Theme, so you basically copy pasted instructions from another theme that doesn’t apply to this theme, this is the level of professionalism of this theme.
Hi,
Please see this guide to update theme https://thimpress.com/knowledge-base/update-theme/, second way. I’m sorry for any inconvenience you had. Sailing or Charity will be called name-theme, we wrote to all our theme using “thim core” plugin in Knowledge Base of thimpress. Could you please let me know where did you find this in document? About update theme, we will try to update theme if have any problem with demo, please refer change logs http://prntscr.com/kqk62q.
One more thing, i want to notificate to you that time to support your site is expired so that you could not create topic in forum thimpress untill you renew support. It’s our policy and agreement with envato.
Regards,
Hien Phan.
Sir, By changing the Documentation from the above message to the following: Visit Dashboard >> name-theme (ex: Charity) >> Dashboard and the theme will be updated in just few seconds.
It will not make upgrade any easier, as your documentation is about some other theme, There is no such thing as Update, the Dashboard/Upgrades shows as all themes are up to date and the Dashboard/Theme doesn’t have any Update in few seconds 
I did manage to upgrade Via FTP, All hell broke loose, couple of days work got me back on track. After writing a very large Custom CSS. As I said earlier: Theme looks good BUT DO NOT BUY THIS THEME, as it is meant to juice the buyer into paying Support to solve issues. Even after 6 months.
I know how difficult you are facing to update the theme. Because you do not renew support so I can not help you check site. Nem theme does not use thim core plugin so can not use the first way to update theme as tutorial. Therefore, you need to use the second way, using ftp account. Notes that always back up your site before updating the theme, use child theme for all code changes in the parent theme. And finally, the most important, always keep calm down to re-save customize after updating theme. If you do right all things then you will update theme without any problem for sure.
Regards,
Hien Phan.
