5 comments found.
I generated a ticket yesterday, but still been no reply.
Unfortunately, We don’t have any link to generate tickets. Please reach out to us through our support email: hello@pixels71.com
Our technical team will assist you on the problem you’re facing.
Thanks
I sent email to hello@pixels71.com, please check
Thank you for informing us that your email was not delivered. We recently transitioned to a new hosting provider, which caused some temporary issues with our mail system. This issue has now been resolved. Could you please resend your email? We apologize for any inconvenience this may have caused and appreciate your understanding.
I sent you an email again. Still the same issue: https://prnt.sc/RQgkmUaTmGIO Thank you
Hi, I tried 3 times, but still mail has not been delivered. Would you please let me know how I can connect with you?
I’m facing an issue on https://thespeakery.co.za/ Our Speakers scroll section. Would you please check it and fix asap?
The website is in Maintenance mode, so please log in with the details below detail only.
Thank you for bringing this issue to the comment and we apologize for inconvenience you’ve experienced despite multiple attempts to reach us.
Could you please email your website credentials to hello@ronopixels.com?
We appreciate your patience and look forward to resolving this promptly.
Please stop asking us to send an email to hello@ronopixels.com as our emails keep on bouncing back.
For your security, we do not want you to share your website credentials directly in this comment box.
Since we’re unable to connect via our primary support email, we’ve provided an alternative email address for communication. If you prefer not to use email, you may share your credentials via WhatsApp at +8801715929097.
Alternatively, you can create a user account on your WordPress backend using the following email address: hello@ronopixels.com. This will allow us to proceed while maintaining your privacy and security.
Thank you for your understanding and cooperation.
I sent you an email at hello@ronopixels.com
Yeah, we’ve got the email. We’re working on finding the issue. We’ll get back to you as soon as possible.
Thanks
I updated the slugs for case studies in theme settings (and followed steps to refresh permalinks) but all my case studies dissapeared in the back end – they show on the homepage but reveal a 404 error once clicked through to each individual case study. Please advise! Thank you.
Thanks so much for reaching out. Could you please email us at hello@pixels71.com with your site credentials so we can better understand the issue?
Yes, will do thanks
Thanks
Hello, awesome theme. I’d like to make a video presentation of my website like you did in your homepage : https://rivor-wp-light.pixels71.com/ Which AE mockup did you use ?
Do you need the exact one?
Yes i love this one.
did you find it?
We didn’t find the exact one. We’ll have another look if we find that we’ll let you know.
Congratulations GLWS 
Thanks PixcelsThemes
