GoodLayers

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116 comments found.

Hi

i’m trying to make the boxes in the home page “blog-board-page” without spaces between them could you write the CSS code to do that?

also another thing, the boxes does not look right in mobile view, Can i make a default design for boxes in mobile like square boxes ?

thanks

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Hi ! if i create a login page with your theme, is it possible to manage the visibility of the pages either the person is connected or not ?

Thanks !

Hi,

hm, I’m not sure what exactly your question is :( Could you please explain more about it? Screenshot with description would be appreciate :)

Guys can I have just a simple white backgorund with a black font?

It’s possible but you have to go to admin panel and change color elements directly.(using color picker in backend.)

Great news :) Thank you.

Hello,

I am a web developer. I must to use your template. theme.

How to add articles blog list in page like your artistes widget ? It’s possible ?

Very thanks for your answer. Bastien

Yes you can use blog as board style as well : http://themes.goodlayers2.com/rocketboard/blog-rocket-board/

Thanks for interest by the way :)

Dear Good Layers. I see now that my themes support is supposed to last until one month or so. I have bought two of your excelent themes and I wanted to know…Is my support guaranteed or how is it from now on in case I need support? Thanks!

As the new rule of Envato, Support will be available only 6 months since purchasing date. This rule applied on 1st Sep 2015 so if you purchased theme before that date, support will be expired on 29th Feb 2016. If you purchase after the start date, just plus six months for it.

You can choose to purchase the support pack as well. See this for more info : https://help.market.envato.com/hc/en-us/articles/205923460?_ga=1.194832301.1846432145.1425291896

As I talked to them, they will allow user to purchase support pack (during support period) by Feb2016.

If you need support, please feel free to submit a ticket in our support site : http://support.goodlayers.com ( http://support.goodlayers.com/purchasecode.png )

Cheers! :)

Hi! I want to purchase the theme, but in my case the global menu should be not on the top, but on the left side. Is there a possibility to do so in this theme?

Hi,

Sorry we don’t have that menu layout in the theme :/

Thanks for interest by the way :)

Hello

We recently purchased a copy of the Rocket Board theme and imported your demo content. We noticed that a user with the username: [removed] and email [removed] was created and showed up in our user database. We don’t know if this was an effect from the demo content or if it could possibly be infected code.

Could you please confirm that you are aware of this username and email.

Thanks,

No worry. He’s one of our dev :)

(I will remove that email away for his privacy.)

Thanks so much! We thought we had better check.

Hello! I cannot for the life of me change the logo to my own! I have tried in the Rocket Board settings but am having no success..anyone else ha the same problem?

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

Please also provide wp access + site url so we can check on it directly.

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Hi team. Congrats, it’s a really nice theme. Great work ;) I have a presale question, if possible… Is there a option to replace the Slug “Portfolio” in the URL, with any other name, like “proyects”, or “works”?

Thank you so much

Hi,

We can guide to change that after purchasing :)

Thanks for interest by the way :)

Great!! Thank you

NWM

NWM Purchased

Header logo not updating.

Through the Rocket Board theme options I am trying to update the header logo via Overall Elements > Header/Logo.

I have tried uploading from desktop and using a direct URL link to the logo, but it still displays the Rocket Board logo.​

Any help is much appreciated. Thanks.

When click on the upload button, make sure that you click on the button ‘file url’ as well then click on ‘insert to post’ : http://take.ms/UNXc6

Hope this help :)

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Hi,

Been using this theme for a long time now, so thank you. Just a quick query, can we change the duration of how long a testimonial appears for? It changes to quick for users to be able to read any of them, please see here: http://bandgproducts.com/uk/case-studies/

Many Thanks.

​​​Hi!

Sure, you can change the testimonial speed by opening the ’\wp-content\themes\rocketboard\javascript\jquery.cycle.js’ file and adding this code at line #1568:

timeout: 8000,

right after this line:

testimonial_carousel.cycle({ fx: 'fade', slideResize: 1, fit: true, width: '100%',

8000 is in milliseconds , so it’s 8 seconds . Default is 4 seconds. You can change it to any period.

Regards.

Your ticket site is down and your theme isn’t working when I go to activate it. I receive the following error message: Fatal error: ‘break’ not in the ‘loop’ or ‘switch’ context in /home8/beautku1/public_html/wearesanjose/wp-content/themes/rocketboard-v1-04/include/plugin/really-simple-captcha/cbnet-really-simple-captcha-comments.php on line 120 Please help.

Hi Beautifysj,

Sorry for the issue! Currently, our support site is back now. Can you please go and submit a ticket over there?

Thanks a lot! and sorry for inconvenience again.

Hi I wanted to buy this theme but I checked you never update more than one year v1.04 21/12/2015 last update. When will you update this theme with new features? after update I will buy it.

Hi,

Right now, this theme is pretty stable. But we also still provide update to make sure that it works with current WP version. However, if you find any bugs, please feel free to let us know. We’re willing to help fix it :)

Thanks for interest by the way :)

Hi, I tried to post a ticket on your own support but it doesn’t work. Api always asking for permission (enabled), each time I select the theme.

Anyway, I’m facing a weird issue, I can’t install the theme, I have the white page of death, each time. Even if I do automatic (zip) installation or by upload. Changing folder name or other tweaks, doesn’t work. Could you please tell me if there is another way?

Hey, I did a complete new full upload with FileZilla and it’s still the same issue. White page just after Activation

(I’m on WP 4.7.5)

Ok no worry, we will help checking on that. Please provide wp access + ftp access through the form in my profile page.

(Please copy message in here so I can recognize your case.)

Cheers! :)

Thank you, your developer found issue. It was perhaps a PHP version conflict

Hello, I’m interested in buying your metro wp template. As far as I understand from the demo I can arrange the tiles however I want (I need 3 rows of tiles with 4,2 and 3 columns respectively) which will have static content (will direct to static posts). But I’m not sure if I can make them look the way I want to. I’d like them to show static picture with text and on hover I want different text and/or image to appear from behind the tile (fade in). Additionally I would like to have drop-down menu on hover, on top of the page which will turn to bootstrap navbar(or something similar) when view by mobile devices. Please let me know if I can do what I ask and I will buy the template immediately. Thank you in advance, Menelaos Trikaliotis

Hi,

First of all, Thanks for interest :)

Unfortunately, this theme doesn’t have abilities you mentioned :/

i’m between choosing yours and onetouch template. could you please provide access to a test installation so i can find out if this template suits my needs? thank you in advance.

Unfortunately, we don’t have the testing site due to our security reason. However, you may see how the theme works here: https://www.youtube.com/user/GoodLayers/search?query=rocket+board

Hello,

Add media buttons don’t work anymore for me. When i click the button i see this error in the console: TypeError: wp.media is undefined

It looks like your theme is preventing the WP media scripts from being enqueued. It think is something wrong with TinyMCE, because content can’t be formatted anymore too.

Everything worked good for years, but now it doesn’t. If i change the theme, the buttons work.

Also, if i try to update a post, i get a blank page.

Can you please help me fix this?

Thanks!

Hi,

Could you provide your wp-account and ftp-access info back via goodlayers profile page so we can further investigate about this.

Don’t forget to attach some screenshot with description of the problem as well.

Thank you.

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