138 comments found.
oh man… i really wanted to buy this theme but it says last update was September 2021
Hi thulag,
Thanks for letting us know about your concerns. We do have plans to update the theme in upcoming month.
Best Regards!
Dan
Hi,
you are using a css-code in your theme that does not allow me to use bullets in lists anymore: typography.less
ul li { list-style: none; position: relative; }
Can you fix that? And when is a new version of the theme coming?
Nest regards Ronny
Hi Ronny,
Thanks for reaching out!
The code you noticed prevents adding the default list styling including those that might be added by third-party plugins. However, you can always overwrite it if doesn’t fit your case.
We’re working on the new version, but unfortunately we don’t have ETA
Please note, we provide support only on our support site https://danfisher.ticksy.com Let us know if you have any questions by opening a new ticket.
Just a heads up, your support is expired. Please renew your support extension to receive support. More info here https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best Regards!
Dan
Is this theme actively supported? Any updates available? Compatibility with WordPress 6.0+?
Hi Presley,
1. Yes, the theme is supported.
2. We’re working on the 2.9.4 update that will be released by the end of the current month.
3. We didn’t test the theme with WP 6.0. This is planned for the next theme udpate.
Best Regards!
Dan
Hi! Are graphics included and can be legally used on the final page, or are additional licenses needed?
Hi nicol503,
The graphics (backgrounds, shapes, etc) are created by us and can be used legally. However, there are some photos that are used for the demo purposes and not provided due to copyright restrictions.
Best Regards!
Dan
Redux and 5.8 just broke this theme it looks like.
More info as I cannot submit aJust wanted to let you know that the latest 5.8 update and Redux being the main factor has made this theme completely unusable.
When having redux activated the site has fatal errors and will not load. Only way around this is to deactivate redux but this ruins a lot of the theme images loading etc.
Hi rrvanderhulst,
There are next possible ways to get it fixed
- Wait until Redux version 4.2.10 that fixes the bug.
- Download the updated version 4.2.10, from the Github repo (https://github.com/reduxframework/redux-framework/archive/refs/heads/master.zip ).
- Roll back the Redux plugin to version 4.2.7 with WP Rollback plugin.
We provide support only on our support site. Feel free to open a new ticket if you have any questions.
Best Regards!
Dan
Saw that! Wanted to let you know incase it was a theme issue! Thanks for the quick reply!
As of the 2.9.1 version the LOAD MORE button on blog page is no longer working. Is this a know issue?
You can test it here: https://www.givingtuesday.nl/blog/
If you click the button LOAD MORE nothing will happen. I happens if we add the blogitems to a page with the load more option.
Hope to hear this is a known issue and hopefully how to fix this?
Hi Jordan,
Yes, it’s know issue and fixed in the last theme update v2.9.2 Make sure you updated the theme and required and recommended plugins.
Best Regards!
Dan
TNX! Will update this week.
Has this theme been abandoned? The last update was in August and Wordpress has updated since then.
Hi thegoverseas,
No, it’s not abandoned. The next update, v2.9.1, will be released by the end of the month.
Best Regards!
Dan
I am currently unable to edit using WP Bakery. Is there a workaround for this?
Hi thegoverseas,
Make sure your environment meets the theme WordPress version (see screenshot https://take.ms/fvwc1 ). In another case, we can’t guarantee 100% functionality.
Just a heads up, your support is expired. Please renew your support extension to receive support. More info here https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Let us know if you have any questions by opening a new ticket on our support site https://danfisher.ticksy.com
Best Regards!
Dan
Hi, Just wondering if you guys have updated WP Bakery Page Builder to the latest version?
Hi patryykk,
We haven’t, but it’s planned for the next theme update v2.9.1
Best Regards!
Dan
After WP 5.5 update it looks like the js _composer is having an issue or missing. I thought I read that the 5.5.1 update would be fixing this but it doesn’t seem to have.
My issue is the grid items are now not responsive as you can see on this page – https://www.backpackertravel.org/travel-offers/
Any ideas?
Hey Mike,
Thanks for reaching out!
We just checked the grid elements and we don’t see such issue after WordPress 5.5.1 update. Everything displayed correctly.
Just a heads up your support is expired. Please renew your support extension in order to receive support. More info here https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Let us know if you have any questions by opening a new ticket on our support site https://danfisher.ticksy.com
Best Regards!
Dan
Ok so clearly you can see that my site is not displaying correctly. If I pay the $41 extra for support are you actually going to help me?
Hi looking to purchase your theme – quick question does it com with a child Theme? Thanks
Hi Jacqi12,
Yes. The theme package includes the child theme.
Best Regards!
Dan
I downloaded from elements envato and I can’t find the license code
Hi dursunkarabatak,
Items downloaded from Envato Elements don’t include support as well as purchase (license) code. See screenshot https://take.ms/IjcFR
However, you still have a fully functional WordPress theme.
Best Regards!
Dan
How do I update wpbakery?
Hi msklord,
WPBakery Page Builder is a bundled plugin. Plugins bundled with themes receive updates with the theme updates. More info here: https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
So, you’ll receive update the latest version of the plugin with next theme update.
Best Regards!
Dan
How to enable top-bar ?
Hi denvamsi,
Please create a new ticket on our support site https://danfisher.ticksy.com
Best Regards!
Dan
Hi Dan, My client bought the theme and wanted me to customize it. After installing I could see that some of the layouts/grids you listed, not available. For example, I can’t see the Masonry Blog Grid style shown in New page and Layout (In product description). Could you please help?
Hi,
Is this theme RTL Support? If it’s not. Can you add RTL for next version? Then I buy it for multi languages website.
Hi saedy66,
Thanks for your interest!
Unfortunately, the theme is not RTL ready, and currently we don’t have plans to add it.
Best Regards!
Dan
After updating Wordpress version and Page Builder the post grid sections from Page Builder are no longer showing on my site. I’ve checked for plugin conflicts but that doesn’t seem to be the issue. Help please
Here’s an example page – https://www.backpackertravel.org/travel-offers/
Hi thegoverseas,
More likely you’re using some custom grid. We checked default post grid elements, and they are displayed correctly on our testing sites.
Keep in mind that your support is expired. Please renew your support extension in order to receive support. More info here https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best Regards!
Dan
Hmm it’s definitely a compatibility issue with wordpress 5.3 and Page Builder. They just released an update so I hope you will also update.
As I said before, I don’t see any Post Grid issues with WordPress 5.3 + WPBakery Page Builder 6.0.5
Best Regards!
Dan
I just came across this theme and really like the design. Want to purchase, but I see support for this theme is no longer provided. Does that mean there will not be any more updates provided for this theme?
Hi PezReloaded,
Thanks for your interest!
The theme will be updated, but we won’t provide support for it, e.g. answering technical questions about the item, providing some guidance on the way the item is designed etc.
Best Regards!
Dan
Hi PezReloaded,
I’m happy to let you know that we have restored support for the theme.
Best Regards!
Dan
Hi Dan Can I update woocommerce to 3.7 ? Best Regards!
Hi Olivier-H,
We didn’t test the theme with WooCommerce 3.7
Best Regards!
Dan
Hi, just purchased the theme. After instalation I created token and wanted to use demo importer. But actually after picking a choosen demo, nothing happens, the miniatures actually looking like the link was broken.
Hi graysoon,
Please check Rocket > System Status section in your dashboard. If you see red parameters, follow notifications to adjust them.
Best Regards!
Dan
Hi Dan, thanks for the reply, I do have 3 red parameters however the notifications are linking to very general guidelines and not giving simple answers how to fix it. Dont have a time to dig in so much, can you set up a crypto template for me?
Kind regards Piotr
Hi Piotr,
In this case I’d recommend you to contact your hosting provider to adjust those settings for you.
Please note that installation service is not included into your purchase.
Best Regards!
Dan
Hi Dan, I contacted the hosting provider, they said they adjusted the setting but it didn’t work out. I gave them login details to my WP. Their reply was that the problem is not related to those settings but it gives 404 error because of missing slashes separating catalogues. Could you you setup it for me properly? I can pay for the service.
Kind regards Piotr
Hi Piotr,
Missing slashes issue may be caused by a redirection rule on your web server. As an option, check your .htaccess file.
Unfortunately, we don’t provide installation service. You may wish to contact one of Codeable’s providers who offer this kind of service.
Best Regards!
Dan
Thanks for the reply, providers from codeable estimated the price for fixing this for 280$ I did not expected such a problems when purchasing the theme, usually instalation is very straight forward..
Hmm, that’s unexpected price. Please contact me via contact form on my profile page and we’ll sort it out.
Best Regards!
Dan
I don’t want to use the Max Mega Menu but when i deactivate it the menu is always on for mobile view. How can I fix this without reactivating the plugin?
Hi thegoverseas,
Unfortunately, there is no such option.
Best Regards!
Dan
Seems like a lot of unnecessary bloat.
