21 comments found.
I’m using your theme and I’m currently facing an issue with the header section.
Although I have everything set correctly in: Appearance > Templates (Parts) > Header Top – All Items – “Roofting Header Style1”, the header that appears on the live site is different and doesn’t exist in any of the header parts listed.
Also, when I go to Theme Options > Header > Choose Header (Built with Elementor) and select a different header template, nothing changes on the front-end. It still displays the same default header, which I cannot locate or edit.
Could you please clarify:
Where this header is actually coming from?
How can I properly replace it with a custom Elementor header or edit current?
Thank you in advance for your support.
Best regards,
Michal
Please contact at
Support WhatsApp: +8801998900100
My team will help you to resolve it
Hello, I was wondering if you could help me with my Post breadcrumbs. For some reason, the year/month/day in the breadcrumb are not correct when viewing a single post.
Here is an example page: https://www.mid-state-roofing.com/2025/06/03/top-indicators-your-shingle-roof-may-require-immediate-attention/You can see that the post is from a few days ago but the breadcrumb is from February 11, 2024.
Please contact at
Support WhatsApp: +8801998900100
My team will help you to resolve it
I do not use WhatsApp. Is there an alternate way to speak with the team?
Okay please contact at help.thememascot@gmail.com
Hi there, I’m trying to edit the header/footer on my client’s website – we used this theme to build it. Currently trying to make some changes to the information on the website.
This is the error we are getting: https://prnt.sc/ueRClpG4nGDW It seems that it has been removed somehow. Can we please get some assistance with this? Thank you.
Henry henry@cloudtechservices.com.auJust following up guys, thanks.
Hi, please reset permalinks from Settings > Permalinks and then let me know.
Hello, I am having issues with the demo data. I have installed the theme and imported the demo data, but it is not showing properly. Please see the site here: https://msr.sirebeta.com/
Your assistance is greatly appreciated. Thank you.
Please contact at
Support WhatsApp: +8801998900100
My team will help you to resolve it.
I don’t have access to WhatsApp.
Then Please contact at help.thememascot@gmail.com
Thank you
all my pages are white , no content , i dont understand
Okay checking
still no solution , no content
Issue solved
Don’t worry. Please contact at Support WhatsApp: +8801998900100
My team will fix it.
still no content after 3 weeks and no solution from support
Issue solved
Hi, pre-purchase question, is it possible to change the Portfolio to say “Homes” instead of portfolio? or add another custom post type for “homes”? Thanks in advance.
Yes, you can do anything there from admin panel. We will help you in any case. Thanks
Looks nice!
After install I get these on areas with buttons (header)
Warning: Undefined array key “btn_block” in C:\Users\evanf\Local Sites\foulds-roofing\app\public\wp-content\plugins\mascot-core-roofting\lib\plugin-core-utility-variables-functions.php on line 892
Don’t worry. Please contact at Support WhatsApp: +8801998900100
My team will fix it.
Maintenance Mode çalışmıyor yardımcı olurmusunuz?
Please contact at Support WhatsApp: +8801998900100 or at at help.thememascot@gmail.com
Hi there, Is there any way to change the little icon above subtitles color? I’m using a different color scheme and would like to be able to change it. I’m also having that same issue with the working block item’s “half ring” around the icon.
Please contact at Support WhatsApp: +8801998900100 or at at help.thememascot@gmail.com
Is there a license key for Revolution Slider? Or do I need to purchase one?
No need to purchase one. You can use the free version.
please refund me as discussed in the comments. this theme is to complex to edit.
waiting for a reply ?
Please contact at help.thememascot@gmail.com so that our team can help to fix your issues. Support WhatsApp: +8801998900100
Hello. Unfortunately I’m really un happy with my theme. It is basically impossible to edit in WordPress. Been trying to do simple things like set the menu, make new pages and it is so complex its impossible for me.
Please don’t worry. I will help you. It’s so simple. Please contact
Support WhatsApp: +8801998900100
Author WhatsApp: +8801750050088
id much prefer refund. I’ve wasted nearly 2 months and got no where with it. i need a more user friendly theme that isnt so complex.
Hello, I bought your theme. I like it a lot. I want to change the theme language to Turkish, you said you would help me. What information do you need from me to do this?
Please contact at Support WhatsApp: +8801998900100 so that I can help to fix your issues
They said they would check and inform me as soon as possible, but no one called back.
Sorry to hear about it. It was a holiday here. We will reply you soon.
Biraz acelem var, benimle ilgilenirseniz çok sevinirim.
Oh I didn’t know it was a holiday sorry
When will you help with the language?
Hello, I want to buy the theme. How can I translate it completely into Turkish? Can you help me with this?
Hi, I will help you to translate it into Turkish. Thanks
Thank you, I will let you know after purchasing the theme and installing it.
hi , it wont let me use your demo on my site for some reason follwoed the steps. it also didnt include home page 2
Please contact at help.thememascot@gmail.com so that our team can help to fix your issues
Hi, you are asking for home page 2 but it’s included into the demo content. Please contact us so that our team can fix it
Great Work,Congratulations GLWS!
Thanks
Nice Work, Congratulations GLWS 
Thanks
Great work!
Thanks
Congratulations GLWS
Thanks