Hi KhaledAlkhamesi,

Thank you for your interest and for reaching out.

Our team is currently updating all our HTML templates to ensure they are fully up-to-date. The Sash—HTML Admin Dashboard Bootstrap Template is already in the developers’ queue, and the updated release will be available soon.

We truly appreciate your patience and understanding while we work to deliver a smooth and reliable upgrade.

Best regards, SPRUKO-SALES

Dear cbadk,

We have provided the item description below. Could you please review the item description?

IMPORTANT NOTICE: The images shown here are for display purposes only and are not included in the final purchase due to copyright limitations. These images cannot be redistributed or used beyond this preview. Before any public use, kindly replace them with your authorized content to comply with copyright regulations.

Hello, I am here to inform you that this is the admin dashboard. If you have any further questions, please contact us via email at sales@team.spruko.com

Hello,

My main question is: is it possible to convert it to user/customer dashboard?

If not, do you have any HTML template I can use for user/customer dashboard?

Regards

You can customize and use whatever you want, but ultimately, you can use one domain for only one license.

Hello guyzamir,

We sincerely apologize for any inconvenience. We’re here to assist you with a smile! Our tech support team operates on weekdays, from 10 am to 5 pm. Below, you’ll find detailed item descriptions for your reference. Please accept our apologies for any delay, and we’ll be more than happy to help. Expect a response during our working hours tomorrow.

Dear guyzamir,

Sorry for the inconvenience,

If you have any pre-sales questions or need assistance with general information, I’ll do my best to help you here. However, please contact support for technical support, I recommend visiting our support helpdesk. https://support.spruko.com

There you will find a dedicated support help desk with a team assisting you. Please submit a support request through that platform to receive the appropriate technical assistance.

Thank you for understanding the purpose of this pre-sales support and for considering the dedicated support platform for your technical needs.

This is not a presale question,I already purchased the theme.

Please contact support for technical support, I recommend visiting our support helpdesk. https://support.spruko.com

There you will find a dedicated support help desk with a team assisting you. Please submit a support request through that platform to receive the appropriate technical assistance.

Dear guyzamir,

Sorry for the inconvenience,

If you have any pre-sales questions or need assistance with general information, I’ll do my best to help you here. However, please contact support for technical support, I recommend visiting our support helpdesk. https://support.spruko.com

There you will find a dedicated support help desk with a team assisting you. Please submit a support request through that platform to receive the appropriate technical assistance.

Thank you for understanding the purpose of this pre-sales support and for considering the dedicated support platform for your technical needs.

This is not a presale question,I already purchased the theme.

Please contact support for technical support, I recommend visiting our support helpdesk. https://support.spruko.com

There you will find a dedicated support help desk with a team assisting you. Please submit a support request through that platform to receive the appropriate technical assistance.

Dear b_lab,

Sorry for the inconvenience,

We have tested Edge browser everything is working fine. Please can you download latest version try again.

If you have any pre-sales questions or need assistance with general information, I’ll do my best to help you here. However, please contact support for technical support, I recommend visiting our support helpdesk. https://support.spruko.com

There you will find a dedicated support help desk with a team assisting you. Please submit a support request through that platform to receive the appropriate technical assistance.

Thank you for understanding the purpose of this pre-sales support and for considering the dedicated support platform for your technical needs.

Hi,

thanks for your answer.

I didn’t buy the PHP version. I purchased the HTML version.

But the HTML version does not add the product to the cart in the Ecommerce > Shop menu. It just sends the user to the cart page.

I need to know if the PHP version or some other version has this functionality of adding products to the cart and then showing them at checkout, in addition to being able to delete them. If so, I intend to buy it.

Tks.

Dear b_lab,

Sorry for the inconvenience,

We have not understand your concern.

If you have any questions or need assistance with general information, I’ll do my best to help you here. However, please contact support for technical support, I recommend visiting our support helpdesk. https://support.spruko.com

If you have any other requirements or pre-sales please contact sales@team.spruko.com

There you will find a dedicated support help desk with a team assisting you. Please submit a support request through that platform to receive the appropriate technical assistance.

Thank you for understanding the purpose of this pre-sales support and for considering the dedicated support platform for your technical needs.

Dear hungchhorng2014,

Thank you for reaching out to us directly via comments section. We appreciate your interest in our product/service and would like to ensure that we provide you with the best possible support experience.

To help us address your concerns in a timely and efficient manner, we kindly request that you submit a support request via our official support channels. This will ensure that your query is logged into our support system and assigned to the appropriate support team member who can provide you with the necessary assistance.

To submit a support request, please visit our support section on our website https://support.spruko.com/ or click on the ‘Support section’ option in the item. Once there, you can submit a request by filling out the form with the relevant details about your issue.

How to contact an author for support: https://help.market.envato.com/hc/en-us/articles/203039054-How-to-contact-an-author

How to get the Purchase Code : https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

We understand that opening a support request can be a hassle, but it will help us serve you better and provide a faster resolution to your issue.

Thank you for your understanding and cooperation. We look forward to resolving your issue and providing you with a seamless customer experience.

Best regards,

Support Team Manager

SPRUKO TECHNOLOGIES PVT.LTD

Dear hungchhorng2014,

Apologize for the inconvenience this has caused. We are taking immediate steps to address the issue and prevent it from happening in the future. If there’s anything we can do to further assist you, please don’t hesitate to let us know. Thank you for your patience and understanding.”

It’s important to not only apologize but also to offer a solution or plan for how to make things right.

We kindly ask that you provide us with screenshots or screen recordings of the issues you are facing, which will help our support team better understand your situation and provide an appropriate solution. You can submit your evidence to our support helpdesk at https://support.spruko.com/

If our technical team is unable to resolve your issues, we will gladly approve your refund request.

Thank you for your patience and cooperation.

Hello, hungchhorng2014,

To submit a refund request, please click on the following link:

Once submit your request, our refund team will process your application based on our refund policy. We appreciate your patience and understanding during this process.

If you have any further questions or concerns, please do not hesitate to contact us.

Thank you for choosing our company product.

Please Note : We do not provide support via comments or email these are not official channels for customer support. Our support helpdesk. support.spruko.com

Your app says that my product support has expired. I shouldn’t have to buy extra support to have a simple question answered.

N/m i found it in the downloads.

Hello, You can go to download files documentation folder.

Hi ,

Thank you for support.

Please leave a small review of your experience, I assure you this will not take more than 5 minutes of your time:

We’d appreciate it if you could give us some feedback!

Hi, This is HTML Template only. You can check PHP Version here. https://themeforest.net/item/sash-php-admin-dashboard-template/38192327

Hi, Please can you go to ask item support section. Then our team help you. Our team available to answer support section requests only. This is pre-sales support only.

The problem continues after the last update. I don’t want to talk to support. I just want you to reproduce the problem and solve it. Using Safari (16.1) every page is scrolled down. For example loading index.html I see the last table “Product Sales”.

Hello, We have tested everything works fine. I suggest you can go to ask to support section then report to related issues then technical support team help you.

Hi, Please can you go to ask item support section. This is comment section only. Our technical team ready to answer your questions support section requests only.

I dont have 5 days to wait for these, if you cannot provide them to me within the hour I would like a refund.

Hi, we have clearly mentioned Note below item description.

IMPORTANT NOTE : Note: All images are used for demo purposes only, they are not included in the download package.

Hi, Can you please go to ask item support section. This is committed section only. Not required but Customization required.

Hi, Please can you check the license details below item description and landing page.

Sash template React version already working on. Coming soon.

Fabulous!