43 comments found.
Hi, where are all the demo’s? There are only two mentioned in the demo, and on the salespage you’re talking about 12?
Hi there,
Can you please contact us through a support ticket here: https://crowdyflow.ticksy.com/ ? We’ll help you with the demo access.
Best regards,
Support we cannot create ticket. getting error https://tinyurl.com/24m9od7x
Support this screencast will show you the error: https://www.awesomescreenshot.com/video/41720535?key=ebdc4ac883d9c789e3d3ac07689fa66a
Okay, we’ll fix the ticket issue ASAP. In the meantime, please send your issue via email to: hello.wealcoder@gmail.com
I have been trying to login via the “https://member.crowdytheme.com/” and it keeps showing “A error occurred in sending email please try again later”. Can you please fix it
Hello, Could you please create a support ticket or contact our mail. we will create license server login user for you. hope you understand. Thank you!
Thank you, your team messaged me with a solution and it worked. I appreciate the quick response.
You’re very welcome! Glad to hear the solution worked for you. If you need any further help, feel free to reach out anytime. Thanks again for your kind words and support!
Hello, you have received our support email because we are unable to install your temples, there are installation errors by your installer.
Hello there,
Our support team has already replied to your email. Please check your inbox for their response.
Thank You.
I’m sorry but we didn’t receive any email, not even in our spam.
Could you please let me know your email address?
I can’t send it to you here, you received it with the support ticket and you also have it in the list of wordpress accounts to which you have access.
Is that your ticket number 4040706?
I don’t know, I’ve never had a ticket number confirmation…
Okay, please go to Ticksy and send me your support ticket URL. Kindly check the screenshot for reference: https://prnt.sc/7xDUHUcvXeAt
As you can see here, no ID is given to the customer who goes through your support: https://cloud.youpi.media/StlV89rCpHqKx95sp3cD
So impossible to know..
We’ve already replied to your message. If you don’t see our response, please check your spam or junk folder. Our reply was sent from hello.wealcoder@gmail.com.
Let us know if you still can’t find it.
Hello, I have submitted my request and responded to your emails multiple times requesting a refund but my reply has gone unanswered intentionally. Please review my email or refund request.
Hello,
Thank you for reaching out, and I sincerely apologize for any delay or inconvenience caused.
We take all refund requests seriously, and I assure you this has not been ignored intentionally. I will personally review your case as a priority. Kindly allow me a little time to check the status of your refund request and get back to you shortly.
Best regards, Habibur
hello, its been 20 days update?
Thank you for your patience. I sincerely apologize for the extended delay in resolving your refund request.
To ensure your case receives immediate attention, I recommend contacting our dedicated support team through our official portal: https://crowdyflow.ticksy.com/ They will be able to assist you more efficiently and provide you with real-time updates.
I’ve also taken the liberty of forwarding your case details to the support team to help expedite the process.
Please don’t hesitate to reach out if you need any further assistance.
Best regards,
RTL Supported?
Hello,
Thank you for your message.
Unfortunately, our theme does not currently support RTL (Right-to-Left) languages.
Best regards, CrowdyTheme Support Team
Is there a WPBakery version? Elementor is terrible, no backend editing and not dev friendly 
Hi there,
We’re sorry, but we do not have a WPBakery version available. Let us know if we can assist you with anything else.
Best regards, Support Team
We are unable to activate theme on new website.
Earlier for demo purpose we have installed theme for demo purpose.
But now we have removed that website.
Now if we are activating on new website , it is saying:
Your key has been installed on another domain. So please help us in resolving the issue.
Hello, To install the theme on another WordPress account, you first need to deactivate the previous license. Please follow the instructions in the documentation here: Manage Crowdy Theme License Go to the license management server and deactivate the previous license using this link: License Management Server Once deactivated, you can activate the license on your new domain. Let me know if you need any further assistance. Best regards,
Hi, I requested a refund awhile ago and still no response. Can you please review
Hi, Please contact our support team directly for updates on your refund request. They will be able to assist you further.
Best regards,
I have, there has been no response. That’s why i’m posting here.
Hi there,
Please reach out to us via email at **hello.wealcoder@gmail.com. Our team will assist you as soon as possible.
Best regards, Support Team
Hi, I have a question before purchasing the theme: Can I use sections from one theme in another?
Thank You!
Hi,
Thank you for your interest! Actually, you won’t be able to use sections from one theme in another, as they are built to work within their respective frameworks.
Let me know if you have any other questions!
Best regards,
I saw you’re promoting this author as well. https://themeforest.net/item/helo-multipurpose-business-agency-portfolio-theme/56092451
And has the same theme I wanted. Just wondering is there any between this theme and another theme.
Hello There,
This is also our theme! Helo Theme is designed for multipurpose use. If this theme meets your needs, you can go ahead and purchase it. Let us know if you have any questions!”
Warm Regards.
Love your design on this but curious, do you have any styling implemented for Woocommerce? If so, any examples or screenshots you could send? I just want to be sure I don’t have to style Woo from the ground up. Thanks
Hi, Currently, we don’t have a dedicated WooCommerce demo. However, by default, a shop page, single product page, cart page, and checkout page are already created within our theme. You’ll be happy to know that we have plans to create a WooCommerce demo in the future.
I hope this clarifies your query. If you have further questions or need more details, feel free to reach out to us via email at hello.wealcoder@gmail.com
Thank you for being with CrowdyTheme!
Warm Regards!
Thanks for the reply, if I could just see a screenshot of those pages that would be great to get a vibe how much I would have to do to style them to match the theme if any styling. I will send an email in regards to this.
Hello,
Please feel free to contact us via email. We’ll guide you on how to style them to match the theme.
Looking forward to hearing from you!
Best regards,
On my imported page, my HTML srouce is showing links to
https://crowdytheme.com/wp/binox/tax-vat-consultancy/wp-content/plugins/elementor/assets/images/placeholder.pngHow and where are these so they can be removed?
.elementor-element.elementor-element-682a596 .wcf-image-hover{background-image:url( https://crowdytheme.com/wp/binox/tax-vat-consultancy/wp-content/plugins/elementor/assets/images/placeholder.png );}
Hello, I sincerely apologize for the delay in responding. Could you please let me know which demo you imported or on which specific page you are facing this issue? It would be very helpful if you could share the URL of the page where this issue is occurring.
For the best assistance, I recommend creating a support ticket at this link: https://crowdyflow.ticksy.com/. Our support team will be able to provide a detailed solution for your issue.
Best regards,
Hi, the homepage started to show 500 error once I updated the FAQ section.
anyone knows what might be the reason? the other pages are working fine
Hi, Thank you for reaching out.
The issue you’re facing with the 500 error on your homepage could have various reasons, such as a conflict in the updated FAQ section or a server-related problem. However, without checking further, it’s difficult to pinpoint the exact cause.
Our support team has already responded to your ticket. Kindly check your support ticket for the latest updates. Rest assured, our team is actively working on identifying and resolving the issue as quickly as possible.
If you have any additional information or questions, feel free to update your support ticket.
Best regards
Not sure if its Theme or Elementor related but in PHP 8.2 the theme takes 7s to load homepage but with PHP 8.1 it is ok again. Can you check full compatibility for latest PHP?
Hi, We have checked, and our theme is fully compatible with the latest PHP version.
Thanks
wcf__slider doesn’t load when using latest ELEMENTOR
Apologies for the inconvenience caused by the slider issue. Our team is actively working to resolve it. We hope we will solve this issue as soon as possible. Also, if you need any further assistance, please create a support ticket here: https://crowdyflow.ticksy.com/ Our support team is always ready to help.
Thank you for your patience and understanding.
I followed the instructions on your support page (https://support.crowdytheme.com/docs/child-theme/templates/crowdy-theme-templates/) to access and import templates from the library. However, when I attempt to import a template, it only retrieves an empty container. Additionally, I am unable to import any pages from the library.
Could you please let me know if I need to take any further steps to access these templates, or if there is an issue with the Template Library?
I submitted a ticket about this issue approximately 24 hours ago, but I have not yet received a response.
Hi, I’ve replied to your support ticket. Please check your support ticket. Thanks
Hi, I’ve solved your all of the issue that you mentioned here and on our support forum. Still If you have any issues, please feel free to contact our support forum. Our Support Team is always ready to help you out.
I have a question! Do you have text rotator feature. I really like your theme and I am between this theme and one other theme. The main difference being they have a text rotator feature. Please let me know.
Hi, Can you please tell me what did you mean by Text Rotator? If you can send me an example, i can tell you the. We have Type writer and Text Rotate Animation.
Thanks
Yes – that is exactly what I meant. I was hoping to see something like a typewriter in the header of the page. Can it also change to multiple text options? Like this https://sierra.keydesign.xyz/ai-software/#
Yes, we have a feature called “Auto Typing,” not “Rotator.” Thanks.
I followed the instructions from the link provided on your support page (https://support.crowdytheme.com/docs/child-theme/templates/crowdy-theme-templates/) to access and import templates from the library. However, when I accessed the Template Library, it appeared empty, with no templates available for selection.
Could you please advise on whether there are any additional steps needed to access these templates, or if there may be an issue with the Template Library itself?
Hi, please create a support ticket here, https://crowdyflow.ticksy.com/ We will guide you.
Thanks
thanks
Hi Sir, Can i use your theme for davinchi script for AI? is it supported
Hey, Yes you can use it.
