50 comments found.
Hey Guys,
I don’t see a ‘contact us’ inner page. Was it built?
Thanks
Hi there, you can build it easily with Elementor. VamTam
hello,
course booking in the demo
what plugin does the theme use?
that’s what i want to build..
im interested in buying
i don’t see the online doc.????
thanks,
You only need WordPress + Elementor + Elementor Pro + WooCommerce.
do i need to buy elementor pro?/
Yes, you need Elementor Pro, it is not bundled. Thank you!
Hello,
My client buy scuola theme, I was able import everything fine except home page – no any content showed for this page, still is empty…all other pages looks ok What I did wrong?
Hi there, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi Vamtam team, I have a question about the license. What I want is advertising tutors with tutor’s profiles and letting users to book tutor’s class and complete the payment. Should I buy Regular one or Extended one? Thank you in advance.
Hi there, check this article – https://themeforest.net/licenses/standard . It is always best to ask Envato about licensing. Regards: VamTam
Does are images attached? What about the images licensing? Can I use attached images on my page or I have to buy all images?
Thank you for your interest in our themes! Most of the images are Premium Stock and you need a buy a licence to use them. Note that this is the case with 99% of themes on the marketplace,. Usually free stock is of really low quality. Regards: VamTam
Can you send me the list of images with links to stock library? I want buy this images and I need know what is the cost all of them. biuro@mkdes.opole.pl
Hi there, this is the list – https://www.istockphoto.com/collaboration/boards/doZqvmgPUk6a6LWYc-CXog Regards: VamTam
Hello, I would like to know how to edit the texts of the Woocommerce hooks: ‘you order’, ‘your cart’, my site is Spanish and only some section titles are translated, not all of them, I can’t figure out why?
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Good Morning
I just got your template, I want to install it in a subfolder before removing the current site. Once it’s done, I’ll install it to the root site. The problem is that to install the plugins it first asks me to register the purchase, will this not affect me when I want to change it later?
Or should I work it from scratch on the root site?
Greetings!
Hi there, the purchase code allows for one dev and one Live site. Best VamTam
Then,
If I make the site with the template already activated in https://efamexico.org/testing/ and when I finish and pass it to https://efamexico.org/, it should work fine, don’t I lose the license by activating it in a subfolder?
Yes, this is correct.
How to edit the footer illustration of the woman reading? I’ve looked everywhere, clicked on footer template and nothing that I click, seems to contain the image.
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Two errors for SCUOLA theme -
1) Under home page (both Home & Home 2) I get error “Server Error (404 Error) when i update any image or content. BUt any other page i update it works. I checked my theme is working on Version 5 and PHP is 7.4.
2) I am trying to signup under your support forum – https://support.vamtam.com/support/signup, but getting error all the time “Captcha verification failed, try again!”
Please advise. Thanks
Hi there, you can email the support – support+general@vamtam.com Please provide admin credentials. Regards: VamTam
Thanks. Email send.
Hi, I don’t find a ticket opened by you. If you’ve sent an email to support+general@vamtam.com you should’ve received an email from us with the ticket number? Please check the email and provide the ticket number. Regards: VamTam
I did send 3 emails as above support+general@vamtam.com but no reply came with ticket number.
Hi there, this is a big mystery to me. 14 people have singed up for the Help Desk for the last 6 hours. Also at least we have replied to at least 100 tickets /emails for the last 24 hours. I have no idea why we don’t get your emails and why you can’t sign up for the Help Desk.
All you need to do is to fill in the form in this link and we will proceed with the refund asap: http://themeforest.net/refund_requests/newI just now realize that the EVENTS page on your demo are basically individual posts, all manually designed. So a person has to first design the event page, then go manually to the events page and update those. Plus every month, delete the old pages and then old lists on the events page. WOW QUITE some work!!!! Is there a work around or someway to keep the design but integrate with an event management plugin or something? So far I love the theme, this was such a let down and I hope you have a work around!
Thank you so much for choosing our theme! As you have noticed this is a Language School theme and in this particular niche, events are rarely used. The Event Page we’ve created is useful if you only have several events to add. I agree with you that this page is not a substitute for the Event Calendar plugin. If you are going to manage a lot of events my advice is to move to an Event Calendar based theme – https://themeforest.net/category/wordpress?compatible_with=Events%20Calendar&term=events#content . We will refund you. Event calendar plugins are very complex and I doubt any will work with the theme without additional styling.
Regards: VamTam
Hi, great theme congrats!
I am very interested in purchasing the theme to update my website and publish some courses I recorded. Does the theme support a Learning Management System?
On the live preview I only see the possibility to book a course, but could I actually apply and take class online?
Thank you for your kind words! No, we don’t currently support any LMS. This theme is geared towards Language School while you may need LMS based themes – https://themeforest.net/search/lms Regards: VamTam
Hi, I just purchased the theme. I want to build a staging site. Will I be able to transfer the license to the live site when it’s time to go live?
Hi there, yes you will. Regards: VamTam
Will it work with this ZOOM plugin? https://stylemixthemes.com/zoom-meetings-webinar-plugin/
Hi there, we haven’t tested the theme with this plugin. Most of the third party plugins work out of the box. However if you run into issues we can’t help as we are not familiar with them. Regards: VamTam
You should test and and add value to your theme. More people will buy it when you make it compatible with value added plugins.
Thank you for your suggestion!
Hello, I am interested in buying your topic, but I have a question, I want to sell English courses online and live through zoom with payment on the website, but I do not see options for that modality, I do not see that users can register and have an account, it does not have buttons to register or login, is this topic useful for what I need or not?
Hi there, this wouldn’t be possible without Custom Code or a plugin. Regards: VamTam
Ok, so to sell online courses with your theme do I need an extra plugin?
Hi there, you asked about Zoom, this is not possible. You can sell the courses like seen here – https://scuola.vamtam.com/product/courses-for-groups/ Regards: VamTam
Hello, I wanted to let you know that the Elementor Pro is not included in the latest package of the product. I don’t know if that’s on purpose and we should get it from another place or it’s just a mistake. Thanks
Hi there, Elementor Pro can’t be included in a theme, there isn’t appropriate licence available. If you already have a licence you can use it or you can buy a new one – https://elementor.com/pro/. If you are not willing to shed a few dollars then you can use one of the many GPL versions available – https://proelements.org/ . Our advice is to support the original version if you can afford it. Regards: VamTam
Hi there, I have installed the theme and now it is asking me to install elementor. I have tried to install it through your guide and now it tells me: Plugin not activated. A higher version of Elementor is needed for this theme. Please update the plugin. So then I have tried to install it from plugins section of Wordpress but now it doesn’t let me install it because it says that the folder already exists . What can I do? It strange because we are talking of the last version which is the 3.2.2
Hi, thank you for choosing our theme!
We would be happy to help you determine the cause of this issue. Please provide admin credentials.
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
Hi there, one question: the menu can be changed in order to be fixed? In the demo, the menu disappear when I scroll down. Thanks
Hi there, yes this is possible. Thanks: VamTam
Hi, is your website optimized and has a good speed out come?
Hi there, you can use this site to check the page speed – https://www.webpagetest.org/ . Bear in mind that many of the optimizations are related to your hosting / database or CDN. So you won’t get the same results if your hosting is not well optimized for WordPress. Regards: VamTam
Hey there,
I am planing to use this theme for a client. Great masterpiece by the way!
I´d like to know if rankmath will work on it and if it can be 100% translated (I know it´s writen in the theme description, but I really need to be sure).
To modify the theme to a multilingual website I´d like to use translatepress. Would you recommend this?
Kind regards and really looking forward for help here
Yakob
Thank you for your kind words! The theme can be 100% translated. We recommend WMPL for a multilingual site. We have no idea if rankmath will work with the theme. We haven’t tested it and we don’t support it. Most of the third-party plugins work out of the box. Regards: VamTam
Hello, I have a question. I downloaded the latest version of the theme and the change log says 3.1 is out but style.css is on 3. Is there any difference or it’s just a tiny mistake? Thank you for your time
Hi, thank you for choosing our theme!
Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.
VamTam Solutions – http://bit.ly/2Se0nv2 Log In – http://bit.ly/2GqIJNv
Thanks so much! VamTam
