30 comments found.
this is the error i get while trying to install the theme:
“Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme installation failed.”
admin please help
Re-Download the package. Extrac & Find out the sharpshot.zip. Install that sharpshot.zip file.
How do i disable the google maps but keep the contact information?
Remove that element via Unyson Editor. If you can’t then please mail us your wp-admin access at firstname.lastname@example.org.
Where to change the header , Logo-Phone-Address-Hour ..I cant see it
Appearance -> Theme Settings -> Header Settings
Where can I change the the discount code ? the one on the footer ?
Appearance -> Widgets. This is an add banner image. Image dimension is 350×220px.
I dont see where to change it …I follow the step ..Im talking about the footer where you place Get 10 OFF and all the info ..i want to change that
Send me your wp-admin access at email@example.com
I have couple issue that prevent me to run my ads with google ads which they asked me to connect with the web developer so I send you and email about it
Let me check.
Hi, I repurchased support because I have a couple new issues I just noticed after customers emailed me. 1) On out checkout page, there is no “edit cart” option or ability to delete items in your cart (we are using standard woocommerce) 2) I cannot seem to find anything on the back end to change the word “VAT” in the cart page to the word “Tax” and also having the taxes show up on a separate line 3) on mobile, the cart runs off or bleeds off the page and customers cannot see the item totals on their screens.
any help would be appreciated.
I am not sure why this happen. Will you please send me your site URL & login access at firstname.lastname@example.org. I need to take a look.
Hi, email is sent. Thank you
Let me check.
Hi Author, First of all thanks for this great Theme, My Issue is that the Demo content does not load in for some reason, It used to do it a few months ago, but now It wont load anymore I seem to give some sort of Error without any text. I would love some advise from you guys on how to resolve this issue.
Please send us your wp-admin access at email@example.com
Please post alnd/or send your changelog. The last update is posted as March 14, 2021, but the style sheet still says 1.0.
Hi, We does not update core. Just fix 2 lines of css code related to Booking with woo commerce.
Hi Team i have issue with the data content on my site i have already sent an email with regards to the same. Can you please assist with the demo images and settings I have been waiting from yesterday
Hi Author, I have not received any update the issue that i have raised and sent an email for the same. Please assist us at the earliest.
Hi, please send me your wp-admin access at firstname.lastname@example.org
hi, i can’t seem to edit any of the headers, with the contact details, the page builder just crashes my site all the time doing that.
Hi, Will you please send us your wp-admin access at email@example.com.
Where can i find the document that tells how to change the template?
Download full package. Documentation in there.
Hi, want to purchase this asap. However, does it come with demo content and looks like it? ... and would your theme work on a shared hosting account like bluehost/etc with no issues? thanks
Yes, Demo content available. Never face any issue with shared hosting.
ok, the only reason I will buy it is because of demo content. Need to have it on the website ready when installing theme. It makes it easy to edit. plz update. thanks if it comes with demo or you would help installing it or through plugin. thx
Hi there, purchased the theme and followed all the instructions and video but I still don’t see the site and demo content. Can I email you firstname.lastname@example.org my wp admin login and you can install or fix it please…I just need to get this done… asap and your help is appreciated.
Hi, sent to your email. thank you
My friend, you did not respond.However, the issue is that you cannot edit things one you edit things, EVERYTHING FALLS APART
CAN’T USE the plugins and the classic editor to edit things… THIS IS NOT WHAT I EXPECTED. I cannot work like this and the theme is USELESS. You either get back to me email me with a video on how to edit pages or just refund me. This is very disappointing purchase. I prefer REFUND and it was mistake trusting you and your content saying that it’s easy to edit….but you’ve to be dev to do it. please reply ASAP. thank you.
MY FRIEND.. REQUESTED A REFUND… PLZ ISSUE RIGHT AWAY AND PLZ DON’T WASTE MY TIME THANK YOU.
HI, Its weekdend here. I so sorry for the delay. If you need refund i will give you. But is there any way that i can help you.
My friend, how do I know you’re not working on the weekend. At least reply and say that you’ll get back to me in a day or 3 days…whatever… Could you please e-mail me as I need some basic support to get the site up and running. If you can’t then please issue me a refund. thanks.
Hi, Will you please send me your mail address. Or send a new mail with your issues and wp-admin access.
Hello, I have another very important question before buying. can I add the reservation system to the events page? so that when they see that event they can also book there directly? greetings and thanks
We used “The Event Calendar” plugin for event management. Not sure about reservation system.
hello I have a question, can I install a forum add on the subject? and another question was how to confirm or where the request for appointment to play the administrator if it is to your mail or direct with wordpress. Thank you
Thanks for your interest. Not sure what do you mean Forum. You can manage appointment via WP admin. Mailing system also available.
Hey is there customization documentation or installation instructions? I installed this theme on an existing site and it looks horrid. I know its because it is pulling old items but it looks nothing like the demo. Please let me know. Thanks
Hi, Will you please send me your site url and wp-admin access at email@example.com.
Hey, it wasn’t a problem with your end. It was godaddy managed wordpress hosting. Your theme isn’t compatible with the restrictions or back end they lock down. I installed it fine on a normal hosting account. However, I have some issues with the revolution slider and responsiveness on other devices. setting the preview up on each slide and editing it for the various devices look good on the slider.. but when testing the slider on said devices, i.e. Samsung phone, ipad, laptop, imac, regular desktop, the devices do not display the words sections in the correct spot. it is all over the place to be honest. adjusting it manually while refreshing say a samsung s9 and making it load fine on that.. then checking it on another samsung device and its in a completely different spot. Any ideas? It wouldn’t matter if the image was just a background, but 1 image has our logo in the middle and the words move around on different devices blocking the logo. Let me know if you have dealt with this before. Other than that, the site is great so far. Still customizing and going through features.
Sorry i don’t face this kind of problem before. Will you please mail us your wp-admin access at firstname.lastname@example.org. We need to investigate it.
Hi, how can I get the Google API Key to make my Google Maps work?
Please tell me if these problems can be fixed?
Yes. We will submit and Update ASAP.
I have bought this theme yesterday and it’s perfect for me! Good job!
But this morning I have received an e-mail that there was an update of this theme. Unfortunately I can’t find the release-notes / changelog. Can you tell me what’s different in the new release? Hope hearing from you soon.
Just woocommerce version updated
i have been trying to contact you for over about 6 weeks now to get the items fixed in the theme but no reply? This is really poor service and created massive delays. It is really unfair to offer a service and not provide support! How do I request a refund?
Let us know your problem. We will solved your issues urgent basis. mail us at email@example.com
Hi i have emailed you twice to this email address and atill no reply? This is so frustrating! please help!
hi still waiting after 6 weeks, and after a few days since you mentioned I should email you again, still no reply?
Did you check your mail?
Hi There, I’m getting on well with your theme but having a problem with the menu on the home page. When i scroll down and the menu comes up it isn’t wide enough for the items in the menu and they get stacked. How can i increase the width of the menu to stop this happening please? Kindest Regards Hylton
Hi, Thanks for purchasing our items. Will you please mail me your wp-admin access at firstname.lastname@example.org. Please attached a screenshot of your problem.
Hi There I sent all the requested details a couple of days ago and have not heard anything back from you yet. Can you tell me when you can fix the error with the menu that i have please?
Sorry for the delay. Issue fixed. Please check.
That’s ok thank you for fixing for me. Can i use Yoast SEO with this theme?
Yes. You can
Hello. The Live Preview is not working