Hi,

We have tested the Shock Theme with the new version of Elementor 3.12.0 and everything is fine.

You can enable the new “Flexbox Container” feature without problems, but it will only be applied to new sections. Theme sections will continue with the traditional method of “Sections” and “Cols”.

If you have any questions let us know.

Hi, that’s good to know. Thank you

Hi,

Thank you for contacting us.

I already made your license available again, you can activate it normally on your new site.

Before deleting a site, or migrating to another WordPress installation, go to the Shock Dashboard and deactivate the license, so that your purchase code will be available to activate it on another site: https://shock.codings.dev/docs/faq

If you have questions let us know.

Hi,

Thank you for contacting us!

After updating the theme no problem should occur.

1) Edit your page with Elementor, and adjust whatever is missing. For example: Look at the typed text control if everything is how you want it.

2) View your site from an incognito window, or clear caches, that might do the trick.

If none of that works, please tell us your website URL and we can take a look, but don’t worry, this needs to work perfectly.

If you have any questions let us know.

Hi, Thanks for your reply :） After updating the Plugin, it works perfectly now.

Updating the plugin is required

I forgot to mention that, but I’m glad it’s okay now.

If you have questions please send me a message.

Hi,

Thanks for contacting us!

The Shock Theme has magnetic effect feature. Just add the magnetic-effect class to the logo with JS.

Go to Shock Theme > Customize > Additional JS and add this:

Or add the JS your way, with child theme, etc.

jQuery(function ($) {
  'use strict';

  // Add class to website logo
  $('.navbar-brand').addClass('magnetic-effect');

  // Function to reload JS
  function force_reload_js(srcUrlContains) {
    $.each($('script:empty[src*="' + srcUrlContains + '"]'), function(index, el) {
      var oldSrc = $(el).attr('src');
      var t = +new Date();
      var newSrc = oldSrc + '?' + t;
      $(el).remove();
      $('<script/>').attr('src', newSrc).appendTo('head');
    });
  }

  // Load the function
  force_reload_js('magnetic-effect');
})

This script will add the class to the logo and reload the magnetic effect library which is already part of the theme.

I hope this helps. If you have questions let us know.

that’s awesome !!!! Thanks a lot !!

Thanks!

Whenever you need us, we’ll be here to help.

Cheers

Quick question. How do I change/add verbiage to the footer copyright section?

Hi,

Go to Shock Theme > Global Sections and edit your Footer with Elementor, for example: https://snipboard.io/nPKoVf.jpg

Learn more: https://shock.codings.dev/docs/global-sections

I hope this helps.

Done

If you have questions let us know.

Hi, we couldn’t find a valid license for the user nikki_e. Are you logged into the account that purchased the Shock Theme?

Hi,

Did you update the Shock Core plugin as well?

This is required.

Look in the Shock Theme Menu if the “Required Plugins” option appears, if so, update the plugins there.

Tell us if this worked.

Updating the plugin worked, thanks.

Glad that worked

This is a major update and many improvements have been made.

If you have any questions, let us know.

Hi,

There must be some unwanted section in this location, just remove it.

Can you provide us with the URL of your page? With that I can inspect and find out what this could be.

Thanks

Hey,

We send you the instructions by email.

If you have questions let us know.

Hi,

Thanks for contacting us

Can you please give more details, send screenshots of this? Thanks.

Unfortunately our support does not answer by call or chat, but when receiving your questions we respond promptly.

Our email is adm.codings@gmail.com.

Hi,

There was a minor issue with pagination, but we’ve fixed that. Thanks for reporting.

1) First you need to update the theme. Learn more: https://shock.codings.dev/docs/updating-the-theme

2) Edit your page with Elementor and click on the Portfolio Grid to edit the “Portfolio Grid” Widget.

3) Disable “Load More” if this is enabled.

Example: https://snipboard.io/hSOtnP.jpg

I hope this helps.

I updated my website and ended up have to do a whole new installation then upgrade and now I am stuck because it will not allow me to use my purchase code. I am using the same domain. Can you help me? It will not let me do anything. Not even download the demo content. Thanks

Hi,

I already reset your license

Before deleting a site, or migrating to another WordPress installation, go to the Shock Dashboard and deactivate the license, so that your purchase code will be available to activate it on another site.

Hi,

The popup bar is a global section, when importing the demos it is also an example.

You can customize this or remove it. Simply delete the post or edit it to choose which pages it should be displayed on.

Go to Shock Theme > Global Sections

Read more here: https://shock.codings.dev/docs/global-sections

If you have more questions let us know.

Thanks!!

Hi,

Thank you for contacting us!

Here is the documentation about the logo: https://shock.codings.dev/docs/logo

If possible, please send screenshots to adm.codings@gmail.com. With this we can better understand and give you a precise solution.

Thanks.

Hi,

Thank you for contacting us!

Sorry about that, some severs are unable to communicate with our server to activate the license, due to security reasons.

We are already fixing this.

If possible, please send us an email to adm.codings@gmail.com and we will assist you quickly.

Thanks again and if you have questions let us know.

Hi,

Thank you for contacting us

Question: “This is a tricky theme to work”

After installing the theme, the user can set up the entire site in 3 steps:

1) Import all demos with 1-click, in Shock Theme > Demo Import, read more: https://shock.codings.dev/docs/import-demo-data

2) Go to Shock Theme > Settings and add a logo in “Site Identity” and choose your brand colors for the site in “Color Scheme”, read more: https://shock.codings.dev/docs/color-scheme

3) Go to Shock Theme > Global Sections and customize Header, Footer, among other pre-made sections.

That done, just go to the list of pages and customize them your way, and finally, publish the site.

Question: “categories and single posts switch to white”

When you add a new “Single Post”, it will have a blank design, so the best idea is to duplicate the styled post you have and change the content (quick and easy). This plugin can help with that: https://wordpress.org/plugins/duplicate-page/

Category pages cannot be edited with Elementor, so they have the default theme design, for example: https://shock.codings.dev/category/technology/

However, in Shock Theme > Settings you can change all of it’s colors, typography, and so on.

I hope this helps you and please, if this answer is insufficient, tell us more details of what you need.

We will always be here to help you promptly.

Cheers.

Hello, appreciate the reply and my comments about it being tricky was only about how a lot of editing is required once you import the theme. I have never really known why on most themes when you import the template you want you end up with headers and footers for other templates or styles. Anyway after many many hours of work it’s not looking to bad but the headers are poor in the way it works for mobile. Possibly consider stating the theme requires large amount of editing and the import loads a mishmash of various theme parts and does not just drop in the headers and footers for the a template you require.

Hi,

Thanks for the comments!

In the initial version you’re using, we noticed that it can be really hard to find your way around things. But that’s because Shock Theme has “infinite” possibilities, that is, while some users ask us for simplicity, others ask for a lot of features.

We are producing a major update that will make this simpler and at the same time have many features for more demanding users.

If you have questions let us know.

Hi,

Thanks for the question!

In a few days we will publish a new version of the theme, with many improvements and new options to customize the Navbar, and this includes new styles for hovering menu items, which suits your question.

About your question 1: Please do you refer to this effect under the menu item? ➜ Screenshot: https://i.snipboard.io/b6OTdG.jpg

About your question 2: Did you want it to be like this? ➜ Screenshot: https://i.snipboard.io/8jEgUf.jpg

Thanks

yes yes for both your answers

Hi,

Thanks, that’s exactly what the new version will have. More options for the Navbar, like changing the hover of menu items.

Please wait just 1-2 days and it will be available, you will receive an email from ThemeForest when the new version is available, and just update on your website.

If you have any questions let us know.

Hi,

Thank you for contacting us!

To can have a dark Navbar (menu), just edit and customize the colors with Elementor.

You have this pre-made when importing the demos.

Note that the “Header”, “Footer”, etc sections are under Shock Theme > Global Sections.

Here more info: https://shock.codings.dev/docs/global-sections

I hope this helps.

Hi,

Yes, Elementor version 3.11.1 has already been tested with Shock Theme and everything is working fine.

Thanks for asking

Hi,

Thank you for contacting us!

Your purchase code was active on the domain https://lo........group.uk 1 day ago.

We have already unlocked your license. Just activate normally on your new site.

If you have any questions let us know.