92 comments found.
On mobile using fullscreen template, is it possible to set the slide change with a scrolling from bottom to top instead of let to right? (basically vertical scroll instead of horizontal)
Hi,
Thanks for contacting us. No, unfortunately it is not possible to scroll vertical.
Kind regards,
BoldThemes team
Hi Is it WPML compatible?
Hi,
We haven’t tested the theme with WMPL, but it should be. Are you having any issues with the plugin?
Kind regards,
BoldThemes team
Hi, how deactivate the keyboard space that goes to the following presentation since when filling a formula presses space to write names and surnames but when writing name and pressing space changes to another presentation automatically
Hi,
Please edit plugin’s pagetransitions.js and locate the following lines:
$( window ).on( 'mousewheel DOMMouseScroll keydown', function( e ) {
if ( ( new Date ).getTime() - window.bt_event_time > window.bt_event_interval ) {
if ( e.originalEvent.wheelDelta > 0 || e.originalEvent.detail < 0 || e.which == '38' || e.which == '37' ) {
window.bt_event_time = ( new Date ).getTime();
$( 'li.btAnimNavPrev' ).trigger( 'click' );
clearInterval( window.boldthemes_autoplay_interval );
} else if ( e.originalEvent.wheelDelta < 0 || e.originalEvent.detail > 0 || e.which == '40' || e.which == '39' || e.which == '32' || e.which == '13' ) {
window.bt_event_time = ( new Date ).getTime();
$( 'li.btAnimNavNext' ).trigger( 'click' );
clearInterval( window.boldthemes_autoplay_interval );
}
}
then remove
|| e.which == '32'
32 is the character code of space key
Kind regards,
BoldThemes team
Hi. Great theme! Love to work with it. One question. Is it possible to have menu items that scroll to a section on a onepage site? That would be great! Thanks
Hi,
Do you use full page slider on that page or default section layout (one section on top of another)?
Kind regards,
BoldThemes team
Hi. I use this Demo -> http://showcase.bold-themes.com/timeline/
Hi,
Unfortunately, currently there is no way to link to a slide on a full screen sliders 
Kind regards,
BoldThemes team
Hi guys, I have a question regarding the main demo, Is it possible to replace the parallax image with and slider?
Hi,
Thanks for reaching out. Can you please send us the annotated screenshot of what you are trying to achieve, so we can provide the accurate answer?
Thanks a lot in advance.
Kind regards,
BoldThemes team
Hi, what im trying to achive is for example create a home page that start with the slider http://showcase.bold-themes.com/fullscreen-slides/#/bt_section5c9cd61dca3a5 and then continue with othet sections http://showcase.bold-themes.com/landing/
In a nutshell, replace the parallax from the main demo with the full slider
Hi,
Ok, we get it now
Unfortunately, this is not possible, full screen slider can not have content below it.
Kind regards,
BoldThemes team
Pre-Sales Question
Can I install Visual Composer and have both your Page Builder and VC running on the same site? Could I disable one or the other on a page by page basis?
Hi,
Unfortunately not, Page Builder and VC can not run at the same time on the same site. In addition, please be aware that showcase does not have page elements mapped for VC.
Kind regards,
BoldThemes team
Hi
Can I view the document of this theme?
I can not find it at http://documentation.bold-themes.com/
I will purchase the document after confirmation.
Hi,
Please find the documentation here: http://bold-themes.com/local/ShowcaseDocumentation.pdf (we do not have it in html format) and FAQ and other articles here: https://boldthemes.ticksy.com/articles/100002505
Kind regards,
BoldThemes team
Hi there, I purchased this template but can’t get it installed, it doesn’t even show up, all I get is a white page. I’ve tried installing it on different providers but with the same result.
Hi,
Can you please leave the ticket at https://boldthemes.ticksy.com/ with site url and wp-admin credentials and our support team will take a closer look at the issue. You should also enable WP Debug mode – https://codex.wordpress.org/Debugging_in_WordPress so you can see the error message which prevents the theme from installing.
Kind regards,
BoldThemes team
Hi there, sorry for wasting your time, seems I am a complete idiot not reading installation document and install WP first…............
It could have been cool, but it’s scrolling 2 screens by 2 with a Apple mouse…
Hi,
Thanks for the heads up, we will take a closer look at the issue.
Kind regards,
BoldThemes team
Hello, I have a problem with the responsive / mobile view. This isnt work on properly: http://atendum.com/ . In mobile shows the desktop version. Thanks a lot.
I have noticed if you put the direct url it works. Now the original domain www.atendum.com is under a hidden, redirection How can we fix it? Thanks again.
Hi,
Since you are currently redirecting to https://manducatio.com where the site works properly, we can not inspect the issue and pinpoint it.
But, please take a look at JS console – if the responsive layout does not work, it means that there is probably a JS exception which can indicate what might be the problem. Also, please note that changing a domain for a WordPress site involves additional work – https://codex.wordpress.org/Changing_The_Site_URL, we assume that you are aware of the entire procedure.
Kind regards,
BoldThemes team
Hi – this is a great template which has worked really, really well for us. I would 100% recommend it however we just have one issue. When adding iframes, we can’t seem to show the full height of the content ie if we try to show 100%, the height still gets limited? The frame gets cut off for some reason? Is there an easy fix for this as we can’t find any way to over-ride the scaling issue?
Hi,
Thanks
Can you send us the url of one of the pages with iframe so we can take a closer look? Thanks in advance.
Kind regards,
BoldThemes team
Hi,
Thanks for getting back so quickly – particularly on a Saturday
.
We’re trying to get some widgets and and an iframe working on this page. The top example doesn’t scale properly while the bottom weather widget doesn’t work at all. Any help you can offer would be greatly appreciated.
http://snowboard-app.com/testpistes/Thanks
Hi,
iframe related css is set in a wrong way for some reason. Please try to add the following statements to Appearance > Customize > General Settings panel – Custom CSS field
for skiplan iframe:
iframe[src*="skiplan"] {
height: 1000px !important;
}
for meteoblue iframe:
iframe[src*="meteoblue"] {
height: 1000px !important;
}
Please adjust the heights according to your preferences.
Related to weather widget – you can not see its content for the following reason: all textual content is displayed in white color by the widget – if you use your mouse to select the items in the widget area, you will notice that the content is actually there but it seems invisible.
You can try adding the following to Custom CSS instead of above proposed – it will set background color of widget area to black:
iframe[src*="meteoblue"] {
height: 1000px !important;
background-color: #000000 !important;
}
But, probably the best option is to consult the widget publisher and figure out how to display the text in different color
By the way you can use the above described method for all iframes, just change meteoblue or skiplan to something from the src attribute of embedded iframe.
Kind regards,
BoldThemes team
Hi,
Thank you very much for your help. We’ll go try what you suggest. Hopefully, it will work as it’s the only problem we’ve had with an otherwise fantastic theme.
Also thanks for the great service and support 
It works perfectly. Thanks for taking the time to find a solution.
Hello. I searched, but didn’t find an answer. I just installed the theme, activated all the required plugins and used BT Import to import the chairs_production.xml demo here: http://mckry.net/cefloorcare/ – As you can see, only the home page works. Going to any other page results in a 404 error. Can you help? Thank you.
Hi,
Please try rebuilding the permalinks by going to Settings > Permalinks, changing the settings to for example Day and Name and click Save Changes (click Save changes even if Day and Name is initially set)
If the issue persists, please leave a ticket at https://boldthemes.ticksy.com/ with wp-admin credentials and our support team will take a closer look at the issue.
Thanks in advance.
Kind regards,
BoldThemes team
That fixed it! Thank you.
Hello again. I’ve got another error with the Chairs demo. On this page http://mckry.net/cefloorcare/location , the Google Map gives an error due to missing keys. I looked for a place to enter the API keys, but couldn’t find it. How do I fix this?
Hi,
Please refer to this article for instructions on how to resolve the issue: https://boldthemes.ticksy.com/article/8049/
Kind regards,
BoldThemes team
Well, no wonder I can’t find the API Key entry field. It’s not there! See screenshot:
I just got version 1.0.8 of your theme 2 days ago and, according to your version log, that’s the latest version. What is going on here?
Also, why isn’t this included in the Documentation PDF with your theme? I’m finding this experience frustrating, as that doc appears to be very outdated.
Hi,
We will check with our developers what might be the cause of the issue and let you know asap.
In the meantime, please try the following:
Go to Plugins’ editor, and select Showcase plugin. Then, in showcase/showcase.php file, locate the following line of code:
wp_enqueue_script(
'gmaps_api',
'https://maps.googleapis.com/maps/api/js?v=&sensor=false'
);
and replace it with:
wp_enqueue_script(
'gmaps_api',
'https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY'
);
Please change the YOUR_API_KEY with newly created API key and let us know if this resolves the issue.
Thanks in advance.
Kind regards,
BoldThemes team
Yes, that worked. But I’m still wondering… why does my Google Map element in Bold Builder look different from the one shown on https://boldthemes.ticksy.com/article/8049/ ?
From your help article: https://ticksy_attachments.s3.amazonaws.com/8950279783.jpg / From my install: https://i.imgur.com/e3D5mTp.pngOn mine, not only is there no “API Key” field, I don’t even have the “RESPONSIVE” tab that’s seen in your help article. Is it possible the latest version of your theme is not uploaded here on Envato/ThemeForest? What is the latest version? Can you please explain?
Hi,
Each theme of ours has its own customized version of Bold Builder interface – Showcase simply does not feature responsive options as presented in the help article.
But it should have the Google Maps API key attribute. It seems that there is an issue with the current release in regards to this. We have escalated the issue to our developers and we will get back to you as soon as they resolve it and publish the update.
Kind regards,
BoldThemes team
Thanks for the explanation.
Hi,
We have published a theme update which should introduce the API key field in map element.
Please fill it in once you update the theme since the code changes you have done will be overwritten by the update.
Kind regards,
BoldThemes team
Thank you.
Hi, on the split screen demos, can I add content to both sides, an example being text on one side and a form or more text and a image on the other side?
Thank you
Hi
Sure, you can add content to both sides using included page builder.
Kind regards,
BoldThemes team
Hi. Do I need to buy rapid composer seperately?
Hi,
No, it comes with the theme – once prompted, you just need to install it and activate it in the process of theme installation.
Should you need any additional info, please feel free to submit a ticket at https://boldthemes.ticksy.com/, our support team will be glad to assist you.
Kind regards,
BoldThemes team
Thinking about buying this .. but have been testing it on iphone 6 and 5s screen.. The first full screen image and the second section overlaps on your demo… Here is the screenshot https://ibb.co/ce8jgG . . If you carefully look at the image you will see texts under “vew all demos” are overlapping “about us” .. Is there any fix for that ?
Hi,
Thanks for the heads up, we have adjusted the font sizes for screen with resolution of less 360px in width.
Kind regards,
BoldThemes team
Just checking. still looks same though.. I guess it’s more about the section height element.. vh. Not sure why these devices don’t render properly. What happens instead of height as vh you just declare %.
Take a look at the landscape .. https://ibb.co/iXvBBG it even gets worse.. Sorry to bug you guys but i really need to make sure it works fine before i buy..
Hi,
No bugging at all
Anyhow, we have got hold of the iphone 5 device – it was not easy as it is 5 years old – and we have sorted out the portrait view.
As far as landscape is concerned – you need to take a custom approach and create custom css based on the actual content and the screen resolutions – with this much content in the section the best approach is to actually make the top section not being full screen but to let it stretch as much as needed so the entire content does not overflow.
So, if you want hero sections with significant amount of content which will work in landscape and portrait of small resolution devices, do not make them contain to viewport (showcase features both options). Otherwise you need to customize the theme css to achieve what you want in your specific situation.
Kind regards,
BoldThemes team
Guys. Thanks for your nice response. Now a days, first section full screen mode like hero slide is quite a common feature which is easily achievable by so many plugins. I can guarantee you more sales (at least mine to start with) if you could just work on full screen (portrait and landscape) with all the text you have in demo . Also, font sizes need bit of attention, when it comes to mobile view for the div large/other sizes header to match. I personally really liked the load time and how you have put together your own composer. And those headers dashes kills it.After all the hard work you have done, this little viewpoint fix would make this theme 100% perfect. Can’t wait to see the changes.
Regards
hello, i love this theme! but before purchase it, I need to know if there is any page for single product information details in in ‘chairs’ demo, thanks!!
Hi,
Thanks! We haven’t included product info sample page with ‘chairs’ demo, but you can use any other page from any other demo as a layout for your single product / service page. You can even combine different parts of different pages.
So you could easily use:
http://showcase.bold-themes.com/landing/pages/services/ or http://showcase.bold-themes.com/landing/pages/more-services/ or even http://showcase.bold-themes.com/landing/pages/product-info/, of course with the different color scheme.Kind regards,
BoldThemes team
As ticksy is very slow right now I’ll place my question here: How to change the superheadline font size and color?
Try this custom CSS:
.btSuperTitle {
font-size: 18px !important;
color: #fff !important;
}
If you need any other help you can also send email to info@bold-themes.com
Hi, I want to ask if this theme for support RTL languages ?
Hi,
Currently, some of the elements do not support RTL layout.
Kind regards, BoldThemes team
Hello, we are facing a problem with Internet Explorer 11.953.14393.0 (Windows 10) with the One page version of your Showcase theme (demo 05): http://showcase.bold-themes.com/chairs
If you try to scroll/navigate the slides you will see that the transition between the slides is not animated like in other browsers or IE 10/11 versions but it’s blinking with a blank-white screen.
Have you ever noticed it? Are you planning to release a fix for it?
Hi,
Thanks for the heads up. We will try to figure out what is going on, but since it is working on Edge 13 and Edge 14 as well as IE11 on Win7 and all other browsers, it is most likely related to a bug in IE11/Win10 combination which might be hard to overcome. We will see, but we can not promise anything.
Kind regards,
BoldThemes team
HEY! Do you offer the HTML version of this? —I like the theme but using “Builders” I don’t like! Thanks
Hi,
Currently only WordPress theme is available.
Kind regards,
BoldThemes team