QODE

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440 comments found.

Hey, for the testimonial slider how do I change the speed time between each slide, and the amount of time each slide shows? I went into the default.js file and tried changing the speed from 2000 to 7000, but nothing updated even after clearing the cache.

Thanks for your help on this one! :)

Hi,

Note that default.js file is production file, one that is being used by theme is default.min.js. So, you need to minify content of your edited default.js using some online tool such as http://jscompress.com and then save minified content into default.min.js (replacing existing one).

Qode

Brumel

Brumel Purchased

Hi QODE,

Are your demos down right now ?

thx

Bruno

Hi,

Server is up and running, try now with this direct link: http://demo.qodeinteractive.com/simplicity/

Qode

Brumel

Brumel Purchased

Thanks !

I had adblock activated! sorry for the inconvenience :)

Bruno

Glad to hear it’s solved. :)

Okay.

Hi – is it possible to show the featured image rather than the gallery slide show in the posts list for a gallery post ?

Hi,

This option isn’t available within our theme.

Qode

I have bought them template but want to get the same as the demo. I have imported it but still not the same. Please how do I go about that

Hi,

Please submit a ticket to our support team at http://qode.ticksy.com and include link to your site followed up with temporary WP admin credentials in private message. Our agents will take closer look on it and assist you with this issue.

Qode

I did that yesterday but no response yet

You can send us here your ticket ID so we can check its status.

Will it give the same flat look if we use woocommerce?

Hi,

We haven’t tested WooCommerce with our Simplicity theme and can’t tell you much on this.

Qode

Do any images come with this?

Hi,

If you import completely demo content, you will get images as well. But in order to use them on your site you will have to purchase license for them, we have bought it on ShutterStock.

Qode

You’re welcome.

I saw a post from 2 years ago that it wasnt possible to turn of the slow animation where the top color line is loading first, than it works it way down, slowly. Has this been fixed? Any way to turn off this slow loading, or animation if you want?

Thanks

You’re welcome. Our support agents will get onto it as soon as possible!

Any status on this? Im in alittle hurry. Private ticket #628401, public ticket #628500. Tried adding this:

.start_animation .spectar span { opacity: 1 !important; -webkit-transition: 0s !important; -moz-transition: 0s !important; -o-transition: 0s !important; transition: 0s !important; }

.header_loaded .logo { transition: 0s !important; }

nav.main_menu ul li { -webkit-transition-delay: 0s !important; -moz-transition-delay: 0s !important; -o-transition-delay: 0s !important; transition-delay: 0s !important; }

.header_loaded .header_right_widget { transition: 0s !important; -webkit-transition: 0s !important; }

But that only made the color bar load instant, but still have to wait 4-5 sec for the rest to show up.

Thanks!

Please note, back here we had state holiday which continued over weekend, hence delay in answering since we were low on resources. Anyway, your tickets will be answered asap, apologies for inconvenience.

Brumel

Brumel Purchased

Hi QODE Team,

Sometime (often) when we clic on a submenu, the page do not load (seem to load) and returns to the home page.

This happen often, and from Safari brother (Mac) and sometime from firefox (Mac and PC)

Please could you help me with this issue.

I open a ticket 2 days ago with all the infos.

Thanks and Happy new year

Bruno

Hello,

I just checked with support team, the ticket has been answered. Please check your ticket on ticksy.

Qode

Brumel

Brumel Purchased

thanks

You’re welcome.

Brumel

Brumel Purchased

Hi,

Please what are the different values for the “Thickness” in the Separator shortcode ?

I can’t find that in the documentation

Thanks

Bruno

Thanks for following up on this, you can expect your answer shortly. Also, apologies for late response, we were low on resources during weekends.

Brumel

Brumel Purchased

I understand. Thanks, I expected result.

Okay.

Brumel

Brumel Purchased

Hi

I have a big problem with recaptcha.

Her is the ticket : 643092

Thanks for helping me

Cheers

Bruno

Hi,

Thanks for following up on this, your ticket will be answered asap. Thanks for the patience.

Qode

Brumel

Brumel Purchased

Thanks for your support, i had my answer. Waiting now for theme update.

You’re welcome.

Finding and questions:

Simplicity is apparently not compatible with WooCommerce since not mentioned in the characteristics of the theme.

1- Are you going to make it compatible with Woocomerce soon ??

2- For the moment, what do you suggest ecommerce system to sell products with the theme?

Thank

Hello,

1. This is not in short-term plans for the moment. We will pass this message to our Project Manager for consideration about future theme updates and improvements.

2. WooCommerce it’s still the best and most reliable plugin for ecommerce online selling. It should work just fine within the theme, but you might need to adjust the styles. Our other themes are WooCommerce compatible already.

Qode

Brumel

Brumel Purchased

Hi QODE Team

How to define the wide size of the site content (excluding bakground) when it is boxed ? Ticket 680108

Thanks

Bruno

Hello Bruno,

Thanks for following up on this. The ticket will be processed as soon as possible.

Qode

Brumel

Brumel Purchased

Thanks !

No problem, you’re welcome.

Hi – is it possible to change background of theme to white AND to have left and right sidebar on 1 page? Tnx!

Hi,

1. Background color can be choosed in Qode Options yes.

2. There’s no direct option – you can activate the sidebar on one side for the page, for example left, but then you can also split the content of that page in two rows, so that the right column of content is the same width as sidebar, and you can put the content you want inside it, so it will look like you have two sidebars on that page :)

Qode

hi.rtl support?

Hello,

Unfortunately no :(

Qode

Hei! Are you stupid? Demo content whit 1700 Comments? Your head is not good!!!

Hello,

There shouldn’t be that much comments within demo import, are you sure ?

We’ll inform our dev team to test this, and write you back as soon as we get a feedback from them.

Qode

clogo

clogo Purchased

hi… i am wondering how to make a link so it show the portafolio items for one author, like if you click on a tag on the blog it show only the post with that tag, is this posible??? thanks

clogo

clogo Purchased

thanks i all ready found a way to do it, thanks

Thanks for updating on this, glad you have found a way for it :)

No matter what I do, it will not let me change the logo in the qode header settings. I keep selecting the image from my wordpress library but it doesn’t update. I re-add it and it does nothing.

I did submit a private ticket but your workaround fixed it for me for now – thank you! When you reply to my private ticket, maybe we can figure out why it was doing that for me.

Though I got this to work for the logo, it is not working for the parallax sections – it is just showing up blank.

Hi again,

Please tell us the ID of your ticket? So we can get our support team to have a look at this.

Qode

Hi,

Just purchased the theme today.

I’m having trouble importing the ”layersliderdemo.txt” file.

Hello,

Please submit a private ticket to https://qode.ticksy.com with a link to your site and WP admin access, and our support will import the demo sliders for you.

Qode

Hello

Since almost a year we are using this theme and are very happy with it.

Congrats!

But recently a problem occurred and after checking several parts I think it could be the theme itself that creates this problem.

In google analytics the starting page as a bouncing rate of 100%. Which of course is impossible. It seems that somehow it’s not possible to track where people are going on our site. And that google analytics is only able to show the numbers from people who get to our landing page.

PrestaShop 1.6.0.9 Theme: Simplicity – Responsive Prestashop Theme von Themeforest Module: Google Analytics v2.3.4 / Google Analytics API v1.2.1

I also checked our site by using http://www.gachecker.com and it says that the google analytics universal are on every site.

Do you know from an other case where this occurred with your theme?

QODE

QODE Author

Hi,

Are you using our Simplicity theme or the same-named one from other author? The one you mentioned in your comment is not ours.

Qode

Hej

Oops, sorry for that you are right. It was an other theme.

QODE

QODE Author

No problem :)

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