172 comments found.
hello, We are using your theme with the Unyson plugin. After updating or using the plugin, we are facing the following issues:
Homepage is broken and some sections are not appearing.
Elementor editor is not fully loading — only the left panel shows “loading,” and drag & drop does not work.
PHP warnings in the logs related to Unyson:
[19-Sep-2025 10:01:03 UTC] PHP Warning: Invalid argument supplied for foreach() in /wp-content/plugins/unyson/framework/includes/option-types/typography-v2/class-fw-option-type-typography-v2.php on line 148
Could you please advise:
If there is a new Unyson plugin update compatible with the theme?
Whether these PHP warnings are safe to ignore or need fixing?
How to restore the homepage and ensure Elementor works properly after Unyson update/uninstall?
Looking forward to your guidance.
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Hi, please check ticket https://mwtemplates.ticksy.com/ticket/4496173. I already uploaded my logo but the default text logo will not go away
Hello, Dear Customer! Thank you for your message. Please check our reply in the ticket. Best regards!
Hello , I am currently facing multiple issues with the theme I purchased from you:
Blank Homepage: Even though the index.php file is present, the website homepage is showing a blank page.
Elementor Editing Error: While trying to edit pages with Elementor, the following error appears: “There has been a critical error on this website.”
Could you please confirm:
The PHP version and other server requirements that the theme is compatible with.
If the issue is related to the hosting provider, kindly provide the detailed server requirements necessary for the theme to function correctly.
Your urgent assistance on this matter will be highly appreciated as it is affecting the website functionality.
Hello, Dear Customer! Thank you for your message. Please email us at modernwebtemplates.com@gmail.com with the description of your request and our team will assist you. Best regards!
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I installed the theme and made a mistake and lost it before backing it up. When I rebuilt the website, I used the child theme .zip, as recommended. The loading screen is now a spinning dial and before it was the wifi waves. I would like to know how to change that back to the wifi waves loading animation.
Hello, Dear Customer! Thank you for your message. Please submit a private ticket with the detailed description of your issue at https://mwtemplates.ticksy.com/submit/#100014532 and we will assist you. Best Regards!
I have a problem when trying to upload the Demo Content Install (SkyMax Demo) in WordPress. It installs but when I try to view the site it ends up loading forever and never opens. I think their might be an error with the code because the demo wont function
Hello, Dear Customer! Thank you for your message. Please switch your current PHP version to 8.2 or 8.3 version, also increase PHP memory limit up to 512M in your wp-config.php file, like in this article: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/ If these steps will not help you – submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014532 Our team will assist you. Best Regards!
Hello,
I really don’t like the themes page builder. Is there a way I can get a refund…
Thanks.
Hello, Dear Customer! If you have any questions – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014532 Our team will assist you with great pleasure. Best Regards!
Hola, me comunico porque cuando quiero instalar la plantilla, no carga correctamente . Espero sus comentarios
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014532 with the description of your requests and our team will assist you. Best Regards!
hi for some reasons my mw template doesn’t work under UFW. how can I make it work again. that was easy to modify the wordpress.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014532 with the description of your request and our team will assist you. Best Regards!
1. Does this theme support products purchased for a monthly subscription? 2. Does this theme support a discount if a customer chooses an annual payment instead of a monthly payment? 3. Does this theme support addons for products? i.e. base monthly subscription is $50 but if you add X, Y, Z the monthly subscription increases?
Hello, Dear Customer! Thank you for your questions.The theme includes WooCommerce plugin with all classic functionality. You may add an additional options vis such plugin as: https://wordpress.org/plugins/subscriptions-for-woocommerce/ Also, please read this helpful article about WooCommerce subscriptions: https://www.wpbeginner.com/wp-tutorials/how-to-add-subscriptions-to-woocommerce-free-alternative/ As we know, our theme is compatible with all WooCommerce premium addons and free plugins. Best Regards!
Unyson stopped working
Hello, Dear Customer! Thank you for your message. Please email us at support@modernwebtemplates.com We will resolve and fix your issues. Best Regards!
my slider revolution no longer works with the latest version of wordpress.
Hello, Dear Customer! Thank you for your message. Please email us at support@modernwebtemplates.com Our team will update for you Slider Revolution. Best Regards!
Hi there, I have installed the Skymax theme sucesfully, however im having a slight issue with a pluigin “Slider Revolution”, I kept on getting an Error upon installing the plugin so I upload it manually and its there in my plugin now but in my plugin notification its still asking me to install “slider revolution”, also its asking me for a license key to use the slider plugin?
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014532 and our team will assist you. Best Regards!
Hello, how can i change or add Pricing plan color style? thx
Hello, Dear Customer! We can provide you with the detailed instructions about how to do this. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014532 and our team will assist you. Best Regards!
Hello, i bought your product Skymax WordPress them but can’t install with this instruction what was inside folder. Can you help me? Thx
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/ with the description of your request and we will assist you. Best Regards!
The theme is from ISP but on mine, when activated, the theme looks like a blog and with a cart and shop page
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
I installed the theme on WordPress but it doesn’t have the operator’s style, mine appears on the SHOPPING page, shopping for these things.
Hello, Dear Customer. Please read this article about how to install the theme with demo content: https://mwtemplates.ticksy.com/article/12433/ If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/ and we will assist you. Best Regards!
Is SkyMax compatible with Elementor or Elementor Pro? I’m new to WordPress and it looks like Elementor makes it extremely easy to edit a template with the WYSIWYG style. SkyMax is absolutely STUNNING, but I don’t see that it’s Elementor compatible. Is it?
Hello, Dear Customer! Thank you for these questions. We haven’t transferred theme to Elementor once yet. But we have plans to do this in the nearest future. Please stay tuned with us, and we will inform you about release of the new Elementor-compatible version. Best Regards!
I’m having trouble installing the “Unyson” and “AccessPress Social Counter” plugins. When I try to install either plugin I get this error “Something went wrong with the plugin API.”
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Hello,
I have an issue with pages attributes, when I set page template to full width page and then I change padding for a section the template attribute automatically resets itself to default template.
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014532 and our team will assist you. Best Regards!
Hello, when I am trying to install the theme I am getting an error with two Required Plugins: 1) AccessPress Social Counter and 2) Unyson.
The error that appears after selecting Install those plugins is “Something went wrong with the plugin API.”
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/ with the link/login/password for your WP Dashboard and we will assist you. Best Regards!
Thank you very much, I have created a private ticket with all the information asked of me, Have a great day.
Hello, Dear Customer! Thank you for your message. We have replied you in the ticket. Please check. Best Regards!