106 comments found.
How do you change menu color for a specific page such as portfolio or post or page? Can you answer me?
Hello! Make sure to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
Our technical specialist will help you there.
Hello Team, is it working with PHP 8.1? Many Thanks
Hello, You can set the PHP version up to 8.0.1. Because a lot of plugins and WordPress do not support the 8.1+ version out of the box. For sure, we keep it up to date and when the third-party plugins are updated, you can set the PHP version to 8.1.
Hello, does this theme have crowdfunding plugin? Thank you
Hello, this theme doesn’t support crowdfunding plugins. You can check another our theme that supports the GiveWp plugin.
https://themeforest.net/item/bighearts-charity-donation-wordpress-theme/28941982Hi, We have purchased the your theme on 2019, and it was running perfectly. Recently we tried to update the website and its working perfectly with the local server. but when we moved the changes to live server some of the scripts and css are not loading. Can you please help us on this?
Of course, can you submit a ticket and provide more details? https://webgeniuslab.ticksy.com/
Since our support period is expired, we are not able to submit any support request.
You can renew your support services there: https://themeforest.net/downloads
Hi, how do I get the new Update for WPBakery Page Builder? :cry:
Hello! We will provide an update shortly. Thank you for your patience.
Hello where can i edit side social networks links in homepage.
Hello! Please make sure to submit a ticket to our support forum: https://webgeniuslab.ticksy.com/
Thank you! We will update it shortly.
I purchased this theme 1 year ago and now I cannot update newer version of WPBakery Page. Will it be updated together with the theme or I have to purchase license for it?
Hi! We will update it with the theme shortly. Thanks
Hello, you are planning update for wordpress 5.7?
All our themes work well with the latest WordPress version.
Hi, I would like to know how I can make it accept HTML tags inside your modules (specifically when you place text content in flip box).
Hi! You can’t put HTML tags inside a flip box.
Your Demo isn’t working, can’t sell me the theme if i cant see the demo..
Thank you for informing us! Can you take a screenshot for us? The demo site works well on our side. Thanks in advance!
Hi,
I bought your theme over a year ago and now finally decided to use it but when I try to edit with WP-Bakery, it does not work. How do I create a support ticket?
Thanks.
Hi! Unfortunately, You aren’t marked as our customer.
Well that’s a mistake I have the files and the license # and i can give you proof from my credit card statements. Maybe you should do a better job keeping track on your customers who spend good money for this theme and then are not getting the support they paid for.
So can you please assist as to why i am unable to edit using wp-bakery and doesn’t appears when i click on it?
Hi! Please submit a ticket to our support forum and provide all details of the issue: https://webgeniuslab.ticksy.com/
Hi – is it possible to have custom icons in the tabs: http://preview.themeforest.net/item/softlab-startup-and-app-wordpress-theme/full_screen_preview/23373445 if it doesnt come standard – is it possible to use a shortcode or some kind of work around. Thanks
Hi! You link goes to the home page. Do you mean about this icons? https://prnt.sc/10tj6lb
Yes, you can use icons or images here: https://prnt.sc/10tj42i
Thanks for sending that. I’ll run it past the client but I meant in the actual tab header. So next to personal or next to business.
Please, provide a screenshot to avoid misunderstanding.
or https://massive.mpcthemes.net/tabs/#icons
I’d like to use icons in the top tabs – hopefully my own svg’s if they’re supported?
thanks
Hi – does this come with revolution slider? Is there documentation where I can see what bundled plugins this comes with? thanks
Yes, Revolution Slider is bundled with the theme. You can check the description for the theme.
Hello, after the theme update I am having issues with home page logo display! Also in footer after changing social icons background the icon color becomes the same as background and cannot revert.
You need to check the color settings of icons: https://prnt.sc/10q39d7
This theme its compatible to elementor pro?
No, this theme was developed especially for WPBakery page builder.
Hello, I am very tempted to buy this theme. Is it possible to search the web for websites that use this model? I live in Brazil, and I only found 1 (one) website that uses this model. I would love to see the behavior (speed, fluency, navigability, etc.) of websites.
Please let me know.
Thanks, Ricardo Sá
Hi! Unfortunately, I can’t provide you an example of sites due to NDA. Besides, Our themes have very flexible options and features. You can customize everything(color, text, font-family, modules, layout, animation).
Hello, are you planning release a new versión soon? I want to buy it but i want make sure will be up to date with new versión of wordpress
Yes, of course. All our themes are updated.
Hello, your theme crashed if updated to the last woocomerce version. What is going on?
Did you update the theme and bundled plugins to the latest versions?
I am facing a menu repetition issue it’s showing 4 times on the page while looking for the view source page. which is not good from an SEO perspective. I need help to fix the theme issue
We will try to figure it out asap.
