106 comments found.
Tell me how to make a full-screen menu in this theme?
Could you please submit a ticket at our support forum: https://webgeniuslab.ticksy.com/
Our specialist will help you.
Hi, I have an issue with the info boxes. Im trying to use a custom PNG image but dont know why it says img src (unknown) so it is not showing anything
Please, submit a ticket at our support forum: https://webgeniuslab.ticksy.com/
Hello there. First of all, the theme looks great and I’ll probably buy it! Could you please tell me is the theme WPML supported?
Hi, thank you for interest in our product! Yes, our theme is WPML supported.
Hi, it is possible to make the menu sticky on mobile? I’m not 100% sure about the definition of sticky but what we want is when you scroll down the menu stays visible at the top of the screen. But I can’t find that option for mobile, only for desktop
why you skip my question?
I am sorry for the delay in answering! We will add this option in the next update!
ok thank you!
Hey, How do i customise the content for the team slide ? I’m not able to figure out how to place our images instead of the existing ones
You need to check team post type: https://prnt.sc/pyfaay https://prnt.sc/pyfau2
How do i remove the background images of “a”, “q”, and “n” from the theme of the main home screen ?
I figured this out, thank you
Hi, Can you help me with my 2 tickets from Friday, please? I really care about time!
Hi, thank you for ping us. We are working on it. A partial solution already provided.
Thank you in advance!
You wrote on the your support forum, that you fixed all the issues. You did not. It is not problem with some plugin or design element. It is problem with the menu. Menu is really fundamental thing, so I ask you for the quick reaction.
Hi,
I’d like to use the moving svg purple background from home 3 to another page. How do i do that ?
Hi, please check the row extended animation: https://prnt.sc/pvzan8
This is great ! Thank you so much
Hi, Can you please recommend me what is tha best and easiest to implement cookie accept plugin or GDPR plugin for your theme?
Thank you
PS: Great theme
This theme is compatible with elementor plugin?
No, this theme compatible with WPBakery.
thank you good theme
Hi! Just purchased your theme and totally love it! I have a question though, how to change the menu icons on the right? The 2nd menu preset has the “Buy Token” button and I want to change it to something else. How to do that?
Thank you.
You can change all things at the header builder. Please check this article on how to edit it: https://webgeniuslab.ticksy.com/article/14531
Hey, I have just purchased the theme and upon installing I have noticed that WP Bakery isnt working. I had already purchased WP Bakery so uninstalled this and used the bundled plugin to see if that would make any difference but with no joy
Hi, Please submit a ticket at our support forum: https://webgeniuslab.ticksy.com/
hi there, please let me know if internet explorer fix is scheduled to be released soon ? how long will it take for this theme to be viewable on explorer / edge browser ? one more week ? one more month ? never ?
i opened a ticket on support , and still waiting for a constructive answer from you. thanks
Done
hi, is it possible to upload an icon pack via the theme options ? thanks
Hi, thank you for a good question. Unfortunately, this option is not available in our theme. Besides you have a possibility to use images instead of icons in most count of our modules.
WoorCommerce 3.7?
Yes, latest version of WooCommerce supported.
Hi, Could you please to tell me. How I import the main page banner like a demo. Thank you.
Please, check email.
Hello
great theme. I’d like to purchase it and have 2 questions: 1. is there a documentation? because the provided link (Extensive Documentation) is not working. 2. will RTL be supported in the near future? Thank you.
Hi, thank you for interest in our product!
1. Documentation link already updated and available. Besides we have a support forum with much tickets and articles on how to work with our theme.
2. Possibly, it will be supported if we will receive more question about RTL.
Hello
great theme. I’d like to purchase it and have 2 questions:
1. is there a documentation? because the provided link (Extensive Documentation) is not working.
2. will RTL be supported in the near future?
Thank you.
Hi, thank you for interest in our product!
1. Documentation link already updated and available. Besides we have a support forum with much tickets and articles on how to work with our theme.
2. Possibly, it will be supported if we will receive more question about RTL.