by laji1 2 years ago
Not configurable, ueses elementor for the pages, so you need to buy an elementor subscription to be able to edit the pages properly. The "onboarding"process creates the pages, but they are not properly linked in the meny system..
Some of the pictures do not show properly, the Logo (Spring) cannot be changed)
Waste of money. Unfortunatelly, cannot give less than 1 star...
Author response
Hi dear,
Sorry for facing issue. If you don't like out theme then you have a choice to send us refund request.
When we receive your request we immediately approve it and you have received money back to your account.
If we refused to help then you can say your money waste. No one can satisfy the requirements of all users. If you read reviews of other clients most of the clients satisfy with the theme. We share a link with you click on it and send us refund request.
https://themeforest.net/refund_requests/new
Regards
by Hyt3c 4 years ago
I started to work with these theme last week, first it looks very good but the widgets and elementor functions very buggy if you work with.
It was a totally fail invest, need buy another template now....
Author response
Hi dear,
Sorry for facing issue but we does not found any ticket or mail from your side. If you contact with support they fix those issues.
Secondly, if you does not like this theme then you can send us refund request we approve your request.
Regards
Lightning fast support, day and night... thanks Themecraze!
Good theme with superb support. Value for money!
Really nice Theme!
Author response
Thanks :)
Responsive
It is very difficult to customize
Author response
If you are facing any difficulty, just submit a support ticket. We will help you.
Great design for the S.a.a.s start up.
The only thing that I do not satisfy with this theme is code quality.
Like, the shortcodes on KingComposer, if you do not put the value there, it will not show, but here it will show without value, so it will look ugly.
Or, the theme require an additional plugin, but if it is disabled, it will cause your site to dead. While it can check if the plugin is active and use the function, here's not. They use the function inside the theme without checking, so it will break your site if the plugin is disabled by mistake or something like that.
Hope you can update and improve in the next themes,
Very helpful customer support! From this point of view there is no reason why not to buy a theme from Themecraze.
Author response
Thanks :)
I didn't upgrade to Pro on King Composer, so the work I did to customize the homepage doesn't extend to new pages I add. Ridiculous and I refuse to upgrade to pro on King Composer.
Author response
Dear customer, we have not offered pro version of King Composer anywhere in description. If you have issues regarding editing the pages, you can submit ticket on support forum, we will help you sure.
Clean template, great customer service
