Hi,

1 – What browser and OS are you using? We can’t replicate this behaviour. Please open a ticket at http://mediumrare.ticksy.com and supply any relevant information so we can investigate this potential issue.

2 – To remove elements in Variant, right-hand click the element and choose “Delete”.

3 – You do not need to undo a block delete. You can simply add the block back. If you are referring to simply recovering content in a block which you already deleted, click the “show trash” button on the side bar and then click the deleted element to recover it.

4 – Thanks for pointing this out – we will look into it and rectify soon.

5 – You can do this in the head of your HTML document by including a font reference from Google Fonts or if you are including your own font, use the @font-face rule in custom.css which you can find in the css folder.

6 – This is not handled through the builder. Any customisations are made through custom.css.

7 – Map embeds. Please open a ticket at mediumrare.ticksy.com and provide all relevant details so we can assist you with embedding a map.

Any further comments should be directed at our dedicated support system at http://mediumrare.ticksy.com

Thanks, James

Thanks, I’ll do that. The product will be great, I’m sure… when it won’t be that buggy. I’ll go to support page from now on.
Irritating as hell! I support the product 100% but selling something that alpha makes me willing to cringe.
A customer in a rush to show his customer something ready… when it’s not.

Thanks, everything reported here was actioned and fixed in 1.1.4

Hi there, which headers did you have in mind? With the new height controls and alignment controls you can create many different styles of header out of one preset in Stack – we are definitely interested to hear which you think could also be added however

Thanks, Craig

Hi, yes I like the centred nav the most but thats just me and to be honest we like the footer styles especially the social ones. Clean and simple design. Maybe if you could add these that would make this theme awesome!

Update Pivot with all the new features of stack and I would buy straight away. Also like Pilar.

How do we upgrade?

Hi there,

Thanks for pointing this out – the image will be correct (not resized small) in the output page HTML. We will solve the issue inside the builder in the next release.

Thanks, Craig

Hi there,

There are PNG files in the package (images for device pictures, logo etc. that have a transparency layer) but these are not in PSD format.

Thanks,

Craig

Thanks!

This issue was fixed in the 1.1.3 update. Replace your scripts.js file and your variant folder

Please raise any support queries via our support forum at mediumrare.ticksy.com

Cheers,

Craig

No plans for Webflow or Muse at this stage – the WordPress version will be coming soon however.

Hi there,

That font is called Sunoise Script – https://creativemarket.com/maghrib/304302-Sunoise

Cheers, Craig

Hey Thomas,

Thanks for purchasing!

Currently this is not possible but we will soon (within one week) introduce better text editing to Variant which will allow you to create links, control text properties like bold, italic, underline etc. and then down the track we will have a full code editing feature which will allow for deeper customisation.

Thanks, Craig

Thanks for the great work! That would be massive! Looking forward to new features and blocks!

Hi there,

Could I please confirm which browser and OS you’re using? We may need to perform some optimisations on our parallax script. We are eager to resolve this issue ASAP.

Thanks, James

Update incoming Version 1.1.3 solves this issue.

Thanks,

Craig

Hi there, in the ticket you opened on Ticksy. 1.1.3 will be ready today also with some fantastic modal additions.

Brilliant; tested it and it’s fixed. Thanks

Thanks for the confirmation

One more bug: http://prntscr.com/e8jvjz

Thanks, we’ll have these issues fixed for the next release. Would you mind reporting these as a ticket at mediumrare.ticksy.com? That way we can better track our required fixes for updates.

Thanks, Craig

As you begin to edit the header or footer, you will be prompted to save it, once you’ve given it a name, it will then appear in the list of “Navigation Type” and “Footer Type” options in the sidebar.

Thanks, Craig

Carts and checkouts are no use in the builder as they would require a CMS to draw the cart items, checkout items etc. from. They are included in the template as illustrative of how these pages would look were they integrated with an e-commerce platform

Got it, what about shop tiles?

The tiles aren’t added to the builder – we’ll need add them in an upcoming release.

Thanks, Craig

Thanks for pointing this out – We have identified the issue and it will be fixed in the next update

Craig

Bug now fixed and live in v 1.1.2

Hi there,

Stack is an HTML template – not a WordPress theme. It sounds like you’re trying to upload it into WordPress. That version will be out in about 3 weeks.

Thanks, Craig