234 comments found.
hello presale question:
interested in the theme, About us page and any other page except the home page it is showing some animated header part https://themes.envytheme.com/startp/about/
does your theme allow to change the header with background image or a color?
header looks so plain.
any admin demo to see the header change option. please provide.
Awaiting for your update
Thanks in advance.
Thanks for your interest!
Yes, you can change the header background image from the Theme Options.
There is no admin demo available for testing purposes. However, here is the screenshot for the Banner Theme Options controls: https://prnt.sc/wxBQA5zoa7Nk
Feel free to ask if you have any further questions.
Regards
Hello, please add more beautiful designs to the theme and change it from this old look and flat design to a more beautiful design. Thank you.
Hello, is there anyone who can answer me? The developer has not updated for a long time and my theme has problems with WooCommerce and Elementor. WordPress has been updated and the codes are not up to date and I have sent a message for more than 1 month and have not received a response. Please follow up…
Thanks! We’ve replied to your support ticket. Please check it.
Regards
not able to de register theme from https://sencio.in/iotronsy and to register on my main domain sofquare.com
and asking me for open a ticket and on ticket platform it is showing renew your support, why the hell we need to renew support for using our own purchase code after moving website domain
Apologies for any inconvenience! Please follow the documentation provided in the link: https://docs.envytheme.com/envydoc/startnext-theme-documentation/tips-guides-troubleshoots/theme-license-qa/
If you have any further questions, feel free to ask.
Regards
headers are not getting imported whatever shown in demo for saas, fintech home page
Thanks!
Please navigate to your WordPress dashboard and follow these steps to set the menu location:
Appearance → Menus → Select Main Menu → Then assign it to the desired Display Location
Here’s a screenshot for reference: https://prnt.sc/emn06zTzcjRf
Feel free to reach out if you have any further questions.
Best regards
wjy there is no discount to Buy license?
Thank you for your interest!
Unfortunately, as per ThemeForest / Envato Market policy, we’re not allowed to offer custom or individual discounts.
Regards
I have purchased this theme and using now i want to update and setup as new website using this theme, want to use as beta and after completion shift to actual one but it doesnot allow me as its verified on main domain. how can I use updatec theme to rebuilt my site again on beta? Thank you
Thanks! Please submit a support ticket so our team can assist you as expected. Here is the support system link: https://support.envytheme.com/.
Best Regards
Hi, My support is expired and it doesnot allow me to add ticket.
Thanks! Please deactivate the license key from your activated site and then activate it on your beta site.
Note: A single license code does not work simultaneously on multiple sites.
If you need further assistance, please reach out to our support system by renewing your support.
Best regards.
Where do I find the theme documentation ?
Thanks! Here is the documentation link: https://docs.envytheme.com/envydoc/startnext-theme-documentation/
Regards
is it compatible with wordpress 6.6 ?
Thanks for the message! Yes, it is compatible with WordPress v6.6
Regards
is it compatible with Wordpress 6.5.2 ?
Thanks for the message! Yes, it’s compatible with v6.5.2.
Best Regards
hello, we are getting error while installing , request failed error code 400, can you give the solution for this
Thanks for the message! Please consider sharing some details including a screenshot by submitting a ticket to the EnvyTheme Support System so our support team can process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
when is it gonna get updated to 6.4 ?
Thanks for the message! The theme is compatible with wp v6.4; please let us know if you face any specific issues.
Best Regards
Does the theme have Polylang plugin support to make the website bilingual?
Thanks for the message! The item is compatible with WPML well, and we expect it will work fine with Polylang as a couple of the customers are already using the theme with this plugin.
Best Regards
Why your team is not fixing this issue i see 3 years ago many users ask to update it and it’s still give same issue. Your theme (StartNext) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Apologies for the inconvenience! We updated the theme on 3rd May 2023 including WooCommerce-affected files so ensure you are using the latest version of the theme.
Please follow the item doc to get the updating process https://docs.envytheme.com/docs/startnext-theme-documentation/theme-updates/
Kindly submit a ticket on the EnvyTheme Support System if you have any other queries so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
HI, I am in Spain and need the date format in Spanish format and if I change the format in WP general settings not apply in entry blog. Could you help me?
Thanks for the message! Please consider sharing some details including a link from your website URL by submitting a ticket to the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
I have section in the homepage section for Logos I cannot change any logo or add a new logo why this happened
https://ultimatesolutions.com.tr/en/Thanks for your message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hello, I have used your Template, I have a main domain and a cname domain, how can i use my license for both of the domains? Note: i have just one host and it is not possible to use two hosting.
Apologize! We appreciate reading Envato’s policies from the below link-
https://themeforest.net/licenses/standardhow we can register the theme, i add my license but no where to click register, only derigister buttom avalble
Thanks for the message! Please submit a ticket on the EnvyTheme Support System so our support team will process your ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
Hi,
I believe the latest update of this theme is not stable. I have been facing an issue on my website even i have everything upto date.
But still website is creating issue in console for js and backend seems not working well.
Kindly share an email di so i can share detail as my support package was got expired but i noticed that issue now.
Thanks
Apologies! The item is working fine without such an issue please consider having a look at our live demo for that.
On the other hand, please ensure your active theme & toolkit plugin versions are the same most of the time found clients facing difficulties for the old version of the toolkit plugin.
We recommend renewing the support period and submitting a ticket to our support system so our support team will process your ticket as we only provide support through our support ticket.
EnvyTheme Support System: https://support.envytheme.com/
Best Regards
pre purchase question : Do you have a simple way of changing colour palette or does it have to be done via css overrides?
Thanks for the message! Yes, there are nice color-changing options from the item dashboard without doing custom CSS coding.
Best Regards
any screenshot? I am wondering how the options work? Primary and secondary colours of background foreground fonts etc?
Thanks! Please find the attached screenshot to get an idea also, there are more options in the page builder area.
Here is the screenshot https://prnt.sc/_iBCaXdX6tP2
Best
yes, that gives clarity thank you
I want change font title in the Turkish version I have three language in my website
Apologies, the language-based font family option is not available, We will try to cover this in our upcoming updates.
Thanks
HI, Is there any way I can get the latest version of Advanced Custom Fields PRO Thanks,
We will release a new update of StartNext within few days and ACF Pro latest version will be included with the theme bundle.
Regards
Hi,
Is there any way we get it before? I mean only the plugin.
Thanks,
It will be available with the theme update only!
Regards
Any Update Please!
Any Update Please!
Thanks! We will try to update you as early as possible and expecting 3rd or 4th week of January.
Regards
I am waiting for it.
