45 comments found.
Importing demo content gives error. File: theme_options.json contain NULL content. Stop working!
Hi, Please contact our support team at https://support.acrothemes.com they will help you in this matter.
Hello,
I bought the theme and I have the following problems:
1. I have the following error when I want to load the demo content: File: theme_options.json contain NULL content. Stop working!
2. The demodata.xml file is missing from the theme files
3. The page “https://themesindustry.ticksy.com/submit/” does not work.
I hope for a prompt solution.
Hi, Please contact our support team, support URL is http://support.themesindustry.com
I have created the ticket #6207. I expect a prompt response
Thank you
Hi Aleksandr, The demo content has been imported against your ticket request. Thanks!
Hi, in price box the first iten is duplicate. How to have juste one description?
Hi, Please contact our support at http://support.themesindustry.com
i did
but nobody answare
Please wait for your turn..
Hi There, how can i change header manu styles ? thanks
Please contact our support at http://support.themesindustry.com
Hello, i went to install theme and it says missing sylesheet, could you please help
Please contact our support at http://support.themesindustry.com
got it thanks
Welcome
Hello, the mockup with the picture slide is buggy on your demo is it fixed on the last version ? Regards
Please contact our support at http://support.themesindustry.com
I like you template, but it sucks to install it…put a ticket to you support 30 hours ago…nothing is happening….c´mon guys…where is the problem…?
Hi, Mostly we reply tickets within 24hours but sometimes it takes longer than expected due to number of reasons. I will make sure you get the reply in next couple of moments. Thank you.
Thank you for your help…it worked out…
Thank you
Hello!
I very like your StudioX – One Page WordPress theme and I would like to buy it, but… I can not find the important tags of H1 and H2 titles in the HTML code of your demo version. For example here: view-source:http://studiox.acrothemes.com/ Or here: view-source:http://studiox.acrothemes.com/lorem-ipsum-is-simply-copy-copy/ Do I make any mistake, or do you really ignore these important “SEO issues” in the code?
Have a nice day!
HI, Erick, Thank you for pointing the issue, I have forwarded it to development team. Kind regards
Hi, thank you for answer. Unfortunately, I can’t wait longer than till the end of this week.
Hi, I don’t think will be done in this week as development team worked on this theme is on holidays.
Google maps problem. Hi today I realised that in my website- novelconsult.net map is not working. I know that my support is expired but the web site is not update for more then 8 months, what could be the problem
Kindly email your problem along with the website url and login details at support@themesindustry.com so our team can look into the problem.
Just one question. do I need to register the theme with my license key? where to put the key?
No you don’t need to register your theme, Currently purchase code is only for support purpose.
Unable to install Visual Composer and Revolution Slider plugins
Hi Santosh, Please contact our support at http://support.themesindustry.com
How can i update my template to version 1.2 without lose my configuration?
Download latest version from themeforest and replace theme files using ftp. for further help you can always contact our support team at https://support.themesindustry.com/
Menu in the blog page isn’t work well.
Kindly open support ticket at https://support.themesindustry.com so our team can assist you in this regard.
Can you please help… Ive tried changing the logo but nothing I do works. Ive tried updating the slider to a video and nothing works. Ive spent two days trying everything to change the stock logo and I’m getting frustrated. Ive worked with almost 100 Wordpress templates and this one is by far the most complicated. It is not user friendly at all. I’m almost about to be done with it and move on. Hoping I didn’t just waste my money.
Please contact our support at http://support.themesindustry.com
Hi, i liked your theme does it support RTL? and can i use Elementor Page builder with the theme?
Hi, It does not support RTL, and we have not tried elementor on it but i think it will work.
Hi there every time I upload I get an error message can you tell me how to fix this thanks
Hi Jermb, Kindly contact our support team at https://support.themesindustry.com along with the details of the error and they will assist you with this. Thank you.
Wie kann man zusätzliche Google Fonts verwenden? (Bei “Theme Settings” -> “Styling Options”)
Hi Luna, Kindly contact our support team at https://support.themesindustry.com and they will assist you in this regard. Thank you.
Hello, I have purchased StudioX-One Page WordPress Theme and downloaded the given zip file. When I go to install theme, it shows nothing, No CSS & No HTML. Please help.
Hi, Kindly open a support ticket at https://support.themesindustry.com so our team can assist you in this regard. Thank you.
I need to leave the menu black and the buttons when clicking white, where can I change that in the theme? it is colored when clicking.
I already opened the call and so far nothing, could you help me?
We don’t see any open ticket, kindly confirm, here is the support portal link http://support.themesindustry.com/
Hello, all good? I’m trying to insert the manual color in main color as I do with all the themes I buy, however I do not find the option to insert # ffdb01…
Hi Hassibzeb, Please contact our support staff at http://support.themesindustry.com
Hi, Is is possibile to add different menu to blog page, because this one in demo page is not working well (home link only works)?
Menu is not working in a blog page. can you fix it?
Thank you for the feedback, Will inform dev team.
