This author's response time can be up to 1 business day.
How can i change the logo of the theme?
i found it…
If you got any further questions, please head to our support website
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
I’m looking to slow down the speed of the testimonial carousel for the Superspark theme – any help appreciated.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Hi, we have a problem with your theme.
We have it installed since some months ago with no problem but today the visual editor has stopped working.
We have updated WP to 3.9 and have tried with the “use google libraries” plugin but with no luck.
We have tried to deactivate your theme and reset to the WP default one and then it works.
Any help will be really appreciated
Thanks in advance!
Why can I not add a gallery via ‘page options’ in my posts?
I purchased the SuperSpark theme today..I have extracted it and have tried installing the theme several times via WP backend. Nothing happens..it just sits there until finally giving me an error message that says “are you sure you want to do this?” with a link to try the install again…help!
I’m not sure that your server have limit for upload file size or not..
In this case, I suggest you to install by FTP method instead.. Access ftp to the path of ‘wp-content/themes’ then upload the FOLDER ‘superspark-v1-xx’ in to it.
How do i access the FTP method? like step-by-step?
Oh first you have to ask the access from your host provide. (You should be able to set by your own in control panel.)
Then use this program > https://filezilla-project.org/
how do I change the logo on the SuperSpark theme?
Hwy I downloaded the theme, and the slider does not download…the only thing it gives me the images for each slide, but i dont know how to get the slider to be like the slider in the demo. ive tried building it from scratch but its not transitioning like it looks in the demo. HELP!!!
HELP!!! I have tried everything and the layer slider is not adapting across ALL screen sizes. I get the slider correct on my two desktop monitors (17” and 15”) but then on other monitors of different shapes and sizes it doesn’t work! The slider will cut off the images or blow them out of proportion. I have tried uploading images, and then I erased all of that and built the images layer by layer within layer slider. I am getting VERY frustrated, because I have been working on it for over a week with no success. I have attached a screenshot of an example of what the slider looks like across all other monitors EXCEPT for the monitor I created the slide with. Please HELP!
You may miss some setting on the slider, Can you create a support ticket in our support site? http://goodlayers.ticksy.com/
And please provide wp access + site url in the ticket as well so we can inspect directly.
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Pre purchased question.
It is possible a boxed version?
Well we don’t have it in theme option but we can guide the css code that you need to add to make it boxed
This them seems great.
Could we use Visual Composer with this one… ?
Yes you can use Visual composer if you’d like. But we also have our own page builder in this theme as well
Thanks for interest by the way
Thank you for the answer !
I can’t seem to locate the demo xml anymore? Did you remove it from the files? I did download ALL files
oh sorry for missing that, I’ll re upload the package ASAP.
however, can you PM me via the form in my profile page? I’ll send you the file directly
Is it possible to add captions to the gallery images?
LayesSlider freeze after updating the latest update of wordpress. need help
< h 1 c la s s=”page-header-title ” >Blog Post< / h1 >
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
I buyed this item but I can’t find slider license, where is?
The purchase code is not necessary. It’s used for auto updater. However, the slider that’s included in this theme is being used as ‘Extended license’, it’s considered as a bonus file which doesn’t support auto updater. If you need to use auto updater, you have to purchase slider’s regular license separately. But as I said, It’s not necessary, you can still use slider that come with the theme like its’ regular license and we still keep pushing slider’s update in future theme’s version as well
If you have any further questions, feel free to submit a ticket in our support site
I have this theme and I have WordPress 3.5.1. If I update Wordpress to WordPress 4.5.2, will my theme still be the same, content etc? I don’t want my website to be destroy just because of Wordpress updating.
The current version of this theme supports WP4.5.2 so make sure that you’re running the latest version before uploading.
Hi, my logo is showing up as undefined and in the documentation that came in the download, it refers me to this link for a solution: http://support.goodlayers.com/undefined-image-when-inserting/
The problem is that link is no longer available so I was wondering if there was an updated page or something? Please let me know!
Oh sorry, can you please check here instead : https://goodlayers.ticksy.com/article/6645/
Hope this help
Is the current version of this theme compatible with WordPress 4.6? Currently using this theme on my site running WP 4.5.3 and wondering if there any known issues with upgrading to WP 4.6.
As we tested we haven’t found any issues with WP4.6 so it should be fine to update. But if you find any bugs/erros, please feel free to let us know. We will fix it ASAP.
However, please also make sure that all your being used plugins are compatible with WP4.6 as well.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $19.60
Power Elite Author