66 comments found.
Does this come with the drupal backend CMS? or is it just a theme?
I mean if I purchase and install it is ready to use?
Hi, yes this theme comes with drupal backend CMS and with pre-installed modules and it is so easy to install in any server.
Se this video instructions: http://www.youtube.com/watch?v=kWx7gJKJKdw&feature=youtu.beThanks,
My slideshow on the front page stopped sliding. I have 5 images, but only the first shows/loads. Also, the up/down arrows are missing. It was working fine, and when I switch it to display a youtube video, it displays fine. Is this a problem with the them, or other module? Thanks. suttongallery.com
Hello friend
Yes it can be and third party module which caused an error on your drupal.
Otherwise slider should work perfect
Please open an support ticket here: support.inspiro-media.com, and we will help you there.
Thank you very much!
Hi and congrats for your awesome style! Is there a QSPack? Thanks for your time.
Hi friend, thank for you kind words. Please can you describe me what is QSPack?
Thank you so much!
Thank you for your fast reply. By QSPack I mean a quick start installation, reproducing the layout and the content as in the live demo.
Thank you friend, yes theme comes with BSPack. Here is the tutorial instruction http://youtu.be/kWx7gJKJKdw
Please if you have further questions do not hesitate to contact me.
Thanks
Great, thanks. Is it possible to have an access to try it out?
You are welcome.
Unfortunately we do not provide live testing for Surreal. Believe me this is great theme, easy to install, easy to manage and it provides many features…
Thank you very much!
Thank you, I’ve just purchased it. Is it also possible to install it via ftp like using filezilla or something?
Yes sure,
Use this tutorial how to install it within 5-10 minutes: http://youtu.be/kWx7gJKJKdw
Thanks
Hi again. I’m having some issues in uploading pictures in the main slider. Am I missing something? Thanks in advance for your time.
Hi,
It seems you have directory permissions issues on your server. Please go to Configuration > Media> File system and change Temporary directory to /tmp or leave empty and save configuration.
Thank you, if you need further assistance, please use our support ticketing system: support.inspiro-media.com
Thanks
Thank you. Is there any chance I can hire you for some customizations?
Thanks 
Hi.. I was trying to create a sub theme from surreal. But somehow the css wasn’t loaded. For the new sub theme following files were copied: logo.png, screenshot.png, [sub-theme].info.
I need sub theme to change some templates.
Thank you.
Dear customers,
We have released an advanced support ticketing system. Please visit: http://support.inspiro-media.com and search our knowledgebase for any known issues or signup to report a new issue.
Thank you very much!
Nice theme , any clue on how have the portfolio show not all items at start but just a product category i chose ? Have no problem remove the “All” but cant find where define a filter that work on page loading.
Best regard
Guido Trombini
Thank you for your kind words
Please open a support ticket here support.inspiro-media.com and I will help you directly 
Thank you
Can I use this one page Theme to theme my Drupal front page and integrate in the menu system and have another theme for the rest of the site (perhaps using a module like ThemelKey).
Is this so hard a question it takes a month to answer? Or is this project dead?
I am so sorry for this late replay, but i did now saw this message.
Please send me an email here: ardianmusliu@inspiro-media.com
We will discuss there
Thanks
I purchased this theme and I am having problems with the drop down navigation on mobile devices. If a separate page from the front main page has been added to the navigation, you can’t go to it at all once the menu has switched to the drop down. I tried registering for your support forum, however, it won’t accept my item purchase code. I really need help with this ASAP for the site was supposed to launch today.
the site is pointsmentioned.com
Thanks a lot
Dear customer,
We are no longer provide support via this email, we have released an advanced support ticketing system. Please visit: http://support.inspiro-media.com and search our knowledgebase for any known issues or signup to report a new issue.
Thank you very much!
Hi, I saw there is an error with the gallery hover effect in Chrome and Safari. The dark theme works perfect but the light/white theme does not work in Chrome or Safari. Great theme though! Want to buy the white one but first want to know that the error has been sorted out before I purchase.
I saw this in the live preview BTW
Hi,
Please check this live version from server: http://inspiro-media.com/Surreal/
We tested the theme before we have published.
Thanks so much for your interest.
Is it possible to show only the specific sections (example only home, portfolio and about us)?
Hi
Yes, you can show only some specific sections.
Just disable your desired blocks in desired regions in Structure > Blocks
Remove content in theme settings for your desired regions.
If you need further assistance please contact us at support.inspiro-media.com
Thank you very much and happy holidays
I did this already but there is still a big empty space appearing on the page.
I will add this as a task and i will update theme with new options to disable these regions from theme.
You will be informed via email when update is ready.
Thank you very much
When I tried to upload a background image, i get this error.. Please can you advise me how to fix this? Thanks
The specified file temporary://IMG_1602_11.jpg could not be copied, because the destination directory is not properly configured. This may be caused by a problem with file or directory permissions. More information is available in the system log.
Hi
It seems you have directory permissions issues on your server. Please go to Configuration > Media> File system and change Temporary directory to /tmp or leave empty and save configuration.
Thanks
I did this already but I’m still getting the same error.
If so, please send an email to your web hosting company and they should check the directory permissions.
Thanks
Please check if you uploaded the file correctly. And see if you have directory permissions issues on your server. If so, please go to Configuration > Media> File system and change Temporary directory to /tmp or leave empty and save configuration.
If you need further assistance please open an support ticket here support.inspiro-media.com
Thanks
Wonderful theme and easy to build websites with. My compliments! I still miss an important option: I would like to make links from the portfolio to a blog page.
Hi, please open a support ticket here: support.inspiro-media.com
Thank you friend
Turkish characters have problems How do I change the font
Hello friend
We have published a notice message in our support system because we had to make some backend system upgrades in order to provide fast support in future. Thank you for your patience, much appreciated.
I will send you an solution right away, in you opened ticket.
Thank you friend
I visited the “live preview” about a month ago, and the fullscreen video worked beautifully. Now, it doesn’t seem to be working – nothing has changed with my browser (Safari Version 6.1 (8537.71)). Has anything changed? I so want to purchase this, but want to double check that it’s going to work, at least on my own browser
Dear friend,
I am so sorry for this late message. I have tested the demo version before we have published, and i just did it again, please use this full url version, http://www.inspiro-media.com/Surreal/video-home.html
Everything is working fine
Thank you very much.
Dear customers,
We have released an advanced support ticketing system. Please visit: http://support.inspiro-media.com and search our knowledgebase for any known issues or signup to report a new issue.
Thank you very much!
With this one-page template, there is an option to have other pages on the site and place the links in the main menu, correct? Just need a confirmation before purchase.
Hi,
Yes you can have other pages on the site and place the links in the main menu, all you have to do is just to create your own new content type.
Thanks
Hi, nice work, I installed the demo, everything ok, but I do not see the images in the home .. and I can not load them … why?
Hi,
Recently we have created a support ticketing system, please go to: http://support.inspiro-media.com, register and we will help you directly on this issue.
Thank you very much!
There is a good job on it!
However it crashes on Safari, Chrome and Firefox for iPad iOS7.
pls, check it.
Hello
It is because the demo iframe, please use this direct link and test it
www.inspiro-media.com/Surreal
Thank you very much!
Hello, Sorry for my English translated with Google …
I purchased the theme Inspiro excellent. Surreal but is really beautiful. I’m a photographer and I am interested to buy in order to present my work.
But there is a significant problem with Surreal. In testing this theme for your site on my iPhone and my iPad3 5S, the theme is planted Safari then leaves … Not cool ….
Safari quit when the slide goes into action. The first image was not time to load. The problem does not occur on a Mac browser. Did you get a return on this problem?
Otherwise I would love to buy it because I like it. Thank you for this beautiful theme. I certainly buy you if it works.
Castef
Hi friend, we tested the theme on iphone, it works great!
Anyway, i will investigate it deeply this issue later with my partner, and fix it.
Thank you very much!
good theme GLWS
Thanks
