41 comments found.
hi can you help me i have used your techcare theme and the posts page on my website shows all the blog articles in full text on one page. how can i set the page so it shows the article in the same manner as your template demo posts page http://preview.themeforest.net/item/techcare-electronics-repair-wordpress-theme/full_screen_preview/20868181?_ga=2.33446270.1198527266.1599151216-524847244.1598616878
Hello, Dear Customer. If you want to reduce/increase a length of excerpt for posts at blog page, please install this plugin: https://wordpress.org/plugins/advanced-excerpt/ Then click WP Dashboard => Settings = > Excerpt and reduce or increase Excerpt Length Words parameter. Save changes and check result at front-end. Best Regards!
Hi there, recently purchased your theme, however am getting an error when trying to activate the following plugins:
Installing Plugin MWTemplates Theme Addons (1/5) Downloading installation package from http://webdesign-finder.com/techcare/demo/plugins/mwt-addons.zip… An error occurred while installing MWTemplates Theme Addons: Download failed. Forbidden.
Installing Plugin Modern Web Templates Theme Widgets (2/5) Downloading installation package from http://webdesign-finder.com/techcare/demo/plugins/mwt-widgets.zip… An error occurred while installing Modern Web Templates Theme Widgets: Download failed. Forbidden.
Installing Plugin Snazzy Maps (3/5) Downloading installation package from http://webdesign-finder.com/remote-demo-content/common-plugins-original/snazzy-maps.1.1.5.zip… An error occurred while installing Snazzy Maps: Download failed. Forbidden.
Installing Plugin Booked plugin (4/5) Downloading installation package from http://webdesign-finder.com/remote-demo-content/common-plugins-original/booked.zip… An error occurred while installing Booked plugin: Download failed. Forbidden.
Installing Plugin MWT Unyson Extension (5/5) Downloading installation package from http://webdesign-finder.com/techcare/demo/plugins/mwt-unyson-extensions.zip… An error occurred while installing MWT Unyson Extension: Download failed. Forbidden.
When I browse to those locations it appears they don’t exist or are not permissioned properly, perhaps?
Please let me know, thank you!
Hello, Dear Customer. Please send us an email at support@wprollers.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
Hi there, do you have the dark version of this theme anywhere hosted that I can take a look at?
Thanks
Hello, Dear Customer!
We have the feature to use the dark version on your website
http://prntscr.com/tubbtr
Also,we will recommended different tutorials how to use theme if you want to change the colors on your website.
Best Regards!
1809bccc-13e5-45ee-ab7d-26d544628a46
Hi,
I would like to know how can I change the icon inside the media element “before/after).I want to change the green flame for my logo in the circle that you can move to change picture… I changed my logo in all the features, but I can’t change it there!!!
Thanks for your help,
Hello, Dear Customer! Thanks for this nice request. This image has the following path: /wp-content/themes/techcare/img/logo-icon.png You may replace it to your own. The icon would have the same name as the original. The recommended size of the icon is the following: 30×34 px. Best Regards!
DEMO CONTECT INSTALL: Ajax error Internal Server Error
Hello, Dear Customer. Please send us an email at support@wprollers.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
when i click Tools < demo content install i gett this error: Error 500 – Internal server error
Hello, Dear Customer. Please send us an email at support@wprollers.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
Hello,
by installing Demo Content i get this error: Ajax failed, The execution failed. Please check error.log
a5d2b112-40d8-48c9-a5ce-6c3b18a4730d – 21 Nov 2019 REGULAR LICENSE
Hello, Dear Customer. Please send us an email at support@wprollers.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
hi
just bought your template, can you tell me how to change the background colours and the main menu. we want to change it from the default white. also i want to know how i can change all the colours too
thanks
Hello, Dear Customer! Please email us at support@wprollers.com and we will provide you with necessary solution. Best Regards!
Please update the theme 
Thanks
Hello, Dear Customer! Please send us at support@wprollers.com the suggestions about updates. Thank you. Best Regards!
Hi,
My form does not send the information which is submitted via the website to my email address can I get some assistance, please.
Hello, Dear Customer! In order to fix this issue with contact form, please connect your host via FTP in Binary mode and go to this directory: \wp-content\themes\pet-space\framework-customizations\extensions\forms\extensions\contact-forms\views\
Rename file form.php to form.php.old
Then download new file form.php here: https://drive.google.com/open?id=1_x1zP9AnDyP4z3HaNLQOi7F3SDPc0IKh
Put in the same directory with old form file.
Then open in Unyson Page Builder the options of shortcode:
http://prntscr.com/o6cd5nCheck such fields as “Email To”, “From Name”, From Address> http://prntscr.com/o6cdng http://prntscr.com/o6ceqi
Save all changes, clear cache in a browser and re-test web form once more.
Then check inbox folder of your email (and just in case “SPAM” folder).
Best Regards!
Hi,
I get the following error show up and my shop area does not display my pictures?-
WARNING: wp-content/themes/techcare/framework-customizations/extensions/shortcodes/shortcodes/images-carousel/views/view.php:36 – Invalid argument supplied for foreach() require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(’/themes/techcare/page-templates/full-width.php’), the_content, apply_filters(‘the_content’), WP_Hook->apply_filters, call_user_func_array, do_shortcode, preg_replace_callback, do_shortcode_tag, call_user_func, FW_Shortcode->render, FW_Shortcode->_render, fw_render_view, require(’/themes/techcare/framework-customizations/extensions/shortcodes/shortcodes/images-carousel/views/view.php’)
Hello, Dear Customer! Please send us link/login/password for your WP Dashboard at support@wprollers.com and we will fix your issue. Best Regards!
Thank you for letting me know, if it helps the site was working absolutely fine just before 9AM uk time and a back up went through after that everything crashes
Hi Guys, Thank you for all your support in helping me resolve my website + Shop page issues, it is looking awesome with your help, definitely worth the money!
I have a small issue where my MAP will not show up on the contact us page even though the map.jpg file is in its correct place.
Hello, Dear Customer! We are glad to assist you. Concerning map image – please assign in as background for section like on the screenshot below: http://prntscr.com/ozyc1o Best Regards!
Hi,
I wanted to know if it was possible to change the layout for the shop within the theme, as the page setup is currently only for a mobile view when a user goes on via a desktop the layout is all squashed together and doesn’t look right at all.
Is there a way around this?
Hello, Dear Customer. Yes, we can assist you. Please send us at support@wprollers.com link/login/password for your WP Dashboard and we help you. Best Regards!
Hi, I have emailed the details over to the support email but no one has responded,?
Hello,please check your mail, we sent the letter again. Best Regards!
Hi,
I wanted to know how I could change the MAP image in the contact us page at the moment it is a map of a city in the US, I wanted to change this to the UK how is this possible?
Hello, Dear Customer! This image locates in this directory /wp-content/uploads/2017/06/map.jpg Please replace it on your own, then clear cache in a browser and check results at front-end. Best Regards!
Hi,
I am trying to install the demo content on to my WordPress website, but I keep getting the 403 forbidden error, is there anything I can do to get past this?
Hello, Dear Customer! In order us to resolve and fix this issue – please send us at support@wprollers.com link/login/password for your WP Dashboard and we will assist you. Best Regards!
Thanks i have emailed this over directly to you now!
Hello, Dear Customer! Thanks for email. We have replied you, please check your inbox. Best Regards!
Hi,
Please can you help me ASAP i tried to upload your file but it says the CSS Style sheet is missing !!
Hello, Dear Customer! Firs of all, please unzip themeforest-techcare-electronics-repair-wordpress-theme.zip and use techcare.zip as installation theme file. Please read our documentation and watch video tutorials here: http://webdesign-finder.com/docs/techcare/documentation_theme/index.html Pay your attention on the following topics: Frontpage customization, How to use Unyson Page Builder, Customizer options etc. If these steps will not help you – email us at support@wprollers.com and we will assist you. Best Regards!
Thanks this worked, appreciate the speedy responses !
Thanks for informing us about positive result. Best Regards!
I have emailed these details over to you now.
Hello, Dear Customer. We are working on your requests.
Hi Support i just purchased your product and tried to upload into word press and i get an error saying the css stylesheet is missing !
Hello, Dear Customer! Firs of all, please unzip themeforest-techcare-electronics-repair-wordpress-theme.zip and use techcare.zip as installation theme file. Please read our documentation and watch video tutorials here: http://webdesign-finder.com/docs/techcare/documentation_theme/index.html Pay your attention on the following topics: Frontpage customization, How to use Unyson Page Builder, Customizer options etc. If these steps will not help you – email us at support@wprollers.com and we will assist you. Best Regards!
Thanks this worked, appreciate the speedy responses !
Thanks for informing us about positive result. Best Regards!
Dear support, Help me how to restore backup. When I restore from full backup, I got message:” Database restore: Failed to decode line 128776 from db file. Syntax error, malformed JSON”. Thanks
Hello, Dear Customer! It seems that for some reason the database was created with an error during the backup process, that’s why you can’t restore data from this backup. Could you please provide us with more details about this issue? Do you move your website from old domain to new? Please send us information at support@wprollers.com and we will try to assist you. Best Regards!
Please help! I need to change the BLUE in the predefined Theme Color Scheme to #324c85. Can you provide CSS – or just point me the to correct file w/in the theme where I can find/replace the #00bcdc with ##324c85. THX
Hello, Dear Customer! Yes, we can do this for you. Please email us at support@wprollers.com and we will assist you. Best Regards!
How can I change the order of the services (service panels) as they appear on the home page? See the services section on http://devaxiom.cwd2.com/. I want to rearrange their order.
Hello, Dear Customer! In this case we recommend you to use this plugin: https://wordpress.org/plugins/post-types-order/ It adds drag’n’drop feature and allows to change order of team members/services/ or any post type page. Best Regards!
Is there a way to implement customized the theme color schemes? The theme offers four pre-defined selections. My client has given me color codes that she would like me to use.
Hello, Dear Customer! Sure, we can assist you in this request. First of all please read this article: http://modernwebtemplates.com/how-to-use-unyson-page-builder/ It will help you to change colors and backgrounds for custom sections. Also send us at support@wprollers.com link/login/password for your WP Dashboard and we will install for you options for color changes. Best Regards!
The link, http://modernwebtemplates.com/how-to-use-unyson-page-builder, takes me to a “Error 404 – page not found”.
Hello, Dear Customer! We apologize for this inconvenience, please read PDF version here: https://drive.google.com/open?id=1I3pNMZ0i3NVOM-OBPA0nnpdfLFYWBbTY Best Regards!
The article and documentation refer to a Theme Options selection, which doesn’t seem to exist in this theme. Is there a theme options selection in this theme. My client wants theme highlights with color #D85444. If a theme option does not exist, could you show me where I can make this assignment in the theme’s files, presumably in a css file? I know how to edit the theme files. I basically want to change the default RED to #D85444. Thank you.
Hello, Dear Customer! We can assist you in this question. Please email us at support@wprollers.com also do not forget to specify the topic of your question. Then we will provide you with solution. Best Regards!
