Hello Toni,

We’ve tested Techmarket with 3.9.3 and found no issues. Please go ahead and update the plugin if you wish to.

Kindest Regards, Ibrahim

Hello there,

Thank you for reaching us. Have you updated Techmarket to its latest version? We’ve already included the latest FontAwesome library in the latest version of the theme.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The width of the mega menu is set by adding a special class to the parent menu item of the mega menu item. We have documented the special classes here : https://docs.madrasthemes.com/electro/topics/navigation/general-guidelines/#making-the-megamenu-dropdown-as-full-width

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. I am not sure what the issue is as we do not have access to this plugin. You can email our support and include this plugin. We’ll test and see if we can provide compatibility.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please email our support from here : https://themeforest.net/item/techmarket-multidemo-electronics-store-woocommerce-theme/20241155/support with your WP admin details and your requirements with screenshots. We’ll help you with these changes.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. Yes, you can remove the sections that you do not want either through custom CSS or custom PHP. We’ll help you with the custom code.

If you’d like to try our theme before purchase please email our support and we’ll set up a trial for you.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. In the “General” tab of the product edit screen, you can choose the product layout and style. Are you saying that this is not working? Can you please clarify? Also please email our support with your WP admin details, I will check the issue.

Thanks, Ibrahim

Hi, this issue is already fixed. But i found another. There is a font awesome icons import in style.css file, but there is no font awesome files in assets/fonts dir (v1.4.3 and v1.4.4 for sure).

Hello there,

You can find the fontawesome folder inside assets/vendors. Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. You can check our changelog here: https://transvelo.github.io/techmarket/changelog.txt and you’ll notice that we’ve consistently updated our theme with newer features. Our latest release was on 16 Jan, 2020. We continue to improve Techmarket with new features, compatibility updates and bug fixes.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

I did. you may not answer

Hello there,

Thank you for purchasing our theme and for reaching us. Glad your issue is resolved before we had a chance to respond. Please do not hesitate to reach us if you have any other questions related to our theme.

Kindest Regards, Ibrahim

Hello Toni,

Thank you for reaching us. We’ve tested Techmarket with 3.9.0 and found no issues.

Thanks, Ibrahim

Hello there,

Thank you for your interest in our theme. To answer your questions :

1. You need to use custom CSS to trigger dropdown on hover.

2. Techmarket is built for 1920px screen. The menu you are referring to is secondary nav. It is hidden in screens that are between 1200px and 1700px. You can change it by adding this custom CSS to Appearance > Customize > Additional CSS : https://gist.github.com/ibndawood/c4f45590cf04df138f8667a31106baee

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Could you guys help with these 2 changes after purchase? Because I tried to fix in demo with google chrome inspector but it didn’t work

regards

Hello there,

Sure, we’ll try our best to help.

Thanks, Ibrahim

I wrote but no answer

Hello there,

Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

I just checked your ticket and my colleague has already responded with a solution. Please take a look and let us know if you have any other issues.

Thanks, Ibrahim

thanks! I did not understand that this is just in the plugin settings. )

Hello there,

Thank you for reaching us. Product Image Zoom cannot be disabled for a specific resolution. You can disable it completely. Let me know if you want to.

Kindest Regards, Ibrahim

Hello there,

Thank you for reaching us. You can check the latest changelog here : https://transvelo.github.io/techmarket/changelog.txt

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The hot new arrival tab is configurable. Please check what is configured for this section in the home v12 page options. Ref: https://docs.madrasthemes.com/techmarket/topics/pre-built-pages/home-v12/home-v12-multi-market/#products-carousel-1-element

Also please make sure to clear your WooCommerce transients in WooCommerce > Status > Tools.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. From the screenshot I see that you are using single product extended view. In the extended view, there are no tabs, each tab is laid out as a separate block : https://demo2.chethemes.com/techmarket/product/60uh6150-60-inch-4k-ultra-hd-smart-led-tv-3/

You can change the layout to regular WC Tabs in Techmarket > Shop > Single Product theme option.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. To answer your questions :

1. Please update our theme to its latest v1.4.3 to use the latest icons from FontAwesome.

2. Please email our support and we’ll help you with this requirement.

Thanks, Ibrahim

Hi Ibrahim,
A have updated for the latest version (1.4.3) but nothing change…
I have sent an email to your support.

Thanks, Attila

Hello Attila,

Apologies for not responding earlier, we were closed during weekends. Please note our response time is 1 business day and we are closed on Saturday and Sunday which are weekends.

I will take a look into your ticket and will respond now.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. You can set the product inventory or sold individually in the inventory section of edit product tab. Ref: https://docs.woocommerce.com/document/managing-products/#inventory-tab

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Can you please clarify where exactly you’d like to add the brand image with the help of a screenshot ? I will try my best to help.

Thanks, Ibrahim