Hello there,

Thank you for purchasing our theme and for reaching us. The dimensions of the images to be used in the loop and single product pages are set in Appearance > Customize > WooCommerce > Product Images. You can set it to any desirable image size dimension. However, the image will occupy the maximum width available in a given layout.

If you have set uncropped, then the images will be of different sizes. If you crop, then they all will be the same size. The theme does not modify the behavior of image sizes from WooCommerce.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. Techmarket is compatible with latest WordPress and WooCommerce. You can update it.

We do not have a release date for Elementor/Gutenberg versions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can use Active Filters widget in the shop sidebar widget area. It will display the active filters in the sidebar.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Okay thanks….

Hello..

Here my website: http://shop.pj-tech.co.id

I test on screen 1366px.

Best Regards

[Update]

Dear Author, Handheld Menu on Header v2 case = Solved by myself.

But, not yet for 2 other case above.

Best Regards

Hello again,

Thank you for the details. I checked your website and I can see the header primary menu. Can you please clarify with a screenshot?

Thanks, Ibrahim

[Updated]

3. Sidabar 2 case = Solved too. I found the solution: Setting on Techmarket > Shop > Shop Page Layout

Best Regards

Glad your issue is resolved. Please do not hesitate to reach us if you have any other questions related to our theme.

Siiiip Thanks…...

the result : https://snipboard.io/UE97ac.jpg

Wonderful work Please do not hesitate to reach us if you have any questions related to our theme.

Alright !

Hello there,

Thank you for your interest in our theme. Yes, you can use the theme for fashion store or for any other products. There are no restrictions on the type of products that can be used.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. The most likely reason is cache. Please email our support from here : https://themeforest.net/item/techmarket-multidemo-electronics-store-woocommerce-theme/20241155/support with your WP admin details. We’ll take a look into the issue.

Kindest Regards, MadrasThemes

Hello there,

Thank you for purchasing our theme and for reaching us. You can disable the YITH Wishlist and YITH WooCompare plugins to disable wishlist and compare features.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. We’ll are testing compatibility with the latest version of WordPress 5.5 and WooCommerce 4.x. We’ll be releasing an update if required.

Thanks, Ibrahim

Thanks MadrasThemes for the quick response.

It’s sure required to test and update the theme. Because, there are some few changes made in WordPress 5.5 and WooCommerce 4.x. that’s why I didn’t want to update my client’s site so that issue and bugs don’t cost the site to messed up.

We will be waiting for the update soonest.

Thanks and best regards.

Hello there,

Thank you for reaching us. May I request you to post your support question from the same account that you used to purchase the theme. Support is restricted to customers only and unfortunately I cannot verify your purchase against this account.

If you believe you’ve used this account for purchase I request you to contact Envato.

If you are a developer asking this question on behalf of a client, please email our support your purchase code from your customer and the Envato account associated with the purchase.

Thanks, Ibrahim

Hi Ibrahim,

Okay I will try all you mention above. An I’ll be back to you when face a trouble?

Thanks advanced

Please do not hesitate to reach us if you have any questions related to our theme.

Hi Ibrahim..

I tell you, It works..Thanks for help !

Hello there,

Thank you for your interest in our theme. Techmarket is 5.5 compatible and WooCommerce compatible with the latest version.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. You can update the theme can be updated in 3 ways:

1. Automatically: You can use the Envato Market plugin to update the Theme automatically. Instructions here: https://ibndawood.com/how-to-update-a-themeforest-wordpress-theme-or-a-codecanyon-wordpress-plugin/

2. Semi-Automatically: Sometimes, (1) does not work. You should install this plugin: https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ , download the latest installable WP theme zip file from your Themeforest downloads page and then upload it via Appearance > Themes > Add New > Upload Theme and upload the zip file. The “easy upgrades” plugin will backup the old Theme and install the new one.

3. Manually: You should download the latest installable WP theme from your ThemeForest downloads page, rename your current theme folder in wp-content/themes folder, unzip the downloaded WP theme from your Themeforest downloads page and upload it to wp-content/themes folder.

Please note that updating a theme will override any custom changes that you make to the parent theme. Hence we recommend using a child theme. A child theme is not meant to be updated and should contain only your custom changes. Also, we strongly advise that you backup your website and database before updating. It allows you to roll back the update if anything goes wrong after update.

If Envato plugin is not working, please try methods 2 or 3. Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for reaching us. The area you’ve marked is Deal Product Carousel Element. We’ve documented this here: https://docs.madrasthemes.com/techmarket/topics/pre-built-pages/home-v5-2/home-v5/#deal-product-carousel-element

If you are using Elementor you can find this element here: https://docs.madrasthemes.com/techmarket/topics/elementor-elements/deals-cards-carousel/

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Hello there,

Thank you for purchasing our theme and for reaching us. Can you please email our support from here : https://themeforest.net/item/techmarket-multidemo-electronics-store-woocommerce-theme/20241155/support with us your WP admin details ? We will take a look and get back to you as soon as possible.

Thanks, Farook

Please I am not using the eCommerce feature of this theme for a client. I have figured how to work around it and get what I what done and so far it is looking awesome. But I want disable the responsiveness of this theme on mobile.

It looks terrible on mobile. See the landing page am talking about, https://demo2.chethemes.com/techmarket/landing-v1/ If you know of any plugin or custimization, please suggest to me. Thank you.

Hello there,

Apologies for not responding earlier. The theme is built using bootstrap. It is a mobile first framework and hence it is not possible to remove responsiveness in mobile.

Most mobile browsers do come with the request desktop site option.

Kindest Regards, Ibrahim

Hello there,

Thank you for your interest in our theme. Techmarket is a WooCommerce theme and it supports all the features of WooCommerce. However “Vendor Management” is not a feature of WooCommerce. There are plugins like Dokan, WC Vendors, etc that allow you to extend WooCommerce into a vendor management system. While the theme is compatible with Dokan and WC Vendors, we only provide basic compatibility support. We do not provide support for its features or non-availability of features.

I suggest that you trial the theme before purchase. Please let us know via our support for trial access.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Farook

Hello there,

Thank you for reaching us. Yes, you can update WooCommerce to 4.3.0. Our theme is compatible.

Hope this answers your question. Let us know if you have any other questions.

Thanks, Farook

Hello there,

Thank you for purchasing our theme and for reaching us. A theme plays a very small role. It only styles the output generated by WooCommerce. It does not make any DB calls. All data and content are fetched by WooCommerce itself.

Having said that Google PageSpeed or GTMetrix is not a measure of speed but a measure of factors that could affect speed. A website can have a low rating and be very fast. Here is an explanation about it in detail: https://wp-rocket.me/blog/the-truth-about-google-pagespeed-insights/ and this: https://docs.wp-rocket.me/article/85-google-page-speed-grade-does-not-improve

Here is the correct way to measure speed: https://wp-rocket.me/blog/correctly-measure-websites-page-load-time/

The theme have been coded for best practices for speed. There are lots of factors that influence the speed of a website. Hosting configuration, plugins installed, theme, the actual content, etc. Our theme also generate lot of content( more than 100 products ) in its home pages.

Here are our general suggestions to speed up your website :

1. Use PHP 7+ instead of PHP 5.x. This would increase the speed by at least 20%.

2. Use caching plugins like WP Rocket or W3T Cache to cache your server output.

3. Use a CDN like cloudflare to cache your static resources like JS, CSS and deliver those files faster.

4. Optimize all your images before upload. Images make up for more than 50% of your website’s size.

5. Consider using a dedicated hosting instead of shared hosting. We recommend Digital Ocean for unmanaged hosting and WPEngine for managed hosting.

Hope this helps. Let us know if you have any other questions or need further help.

Thanks, Ibrahim

Thank you for your detailed answer!