32 comments found.
the ticket web page does not work. they dont reply my question? how can I trust them?
Please for now you can ask questions at firstname.lastname@example.org
And still no update.. old bootstrap, old plugins.. I give up.
Hello, I wrote on your support, but I don’t have any answer (I wrote on http://support.themenum.com ticket number #270 last week) – please, I have problem with page builder used in your Capitona theme, I can’t edit your template Homepage with video – the builder doesn’t let me to edit it. Is there any chance to fix it? Thanks
Please visit support forum thank you
I LOVE this theme. Do you plan on continuing to update it?
Thank you for choosing our Product.. yes till next week you will get a new update
I do you you continue to update this theme. I really like it.
actually the update is pending .. whenever it gets approve you will be notified via email https://prnt.sc/q4nn4x Please check
Is there a way to force the download button to download or open to a new page?
Thank you for choosing us & Yes this feature is available Simple goto http://support.themenum.com and create a ticket so one of our experts will assist you shortly ..Thank you
Just purchased. Is there a Child Theme?
Thank you for choosing our Product.. Sorry Child theme is not up here but we will add in next update..
Okay, thank you.
Can you fix the buttons? I’ve disabled every plugin, but the problem still persists. The title and the subtitle are showing the same text, regardless of what is input.
thank you for choosing our product.. don’t worry about anything please create a new ticket to http://support.themenum.com one of our expert will assist you shortly
Is there functionality for more than one language? I want to have an app landing page in the language of each country I have the app available in.
thank you for asking we will get back to you shortly
I did buy this theme and I have found what seems to be a bug using bbPress forums plugin. Could you verify it? you will notice inmediately after you install it and create even just one forum. In the first fow the text is spliced. thanks
thank you for your purchase first this is not support bbpress and we didn’t mention any where that this theme is support with bbpress create a ticket at email@example.com thank you
I get a bit sad when tools pingdom spend 16 seconds on loading the cached version of the demo page.
Is video popup support for Youtube link? Thanks
Thank you for choosing our Product. Please create a ticket at http://support.themenum.com We will surely help you do not worry about it..Thank you
Hello. I purchased the theme and it only shwos empty landing page. How can I find those beautiful landing pages shown in demo
Thank you for choosing our product..Please create a ticket at http://support.themenum.com . Do not worry about it you are missing little setting..
Okay I got the demo data. I want to edit home-5 page. Can you please tell me where can i change background video that appears on the top of home-5 page
See your inbox thank you
Hi, i have an error when i select the Revolution Slider Plugin, i dont know what going on, this is the error: The requested URL was rejected. If you think this is an error, please contact the webmaster.
Your support ID is: 14605148874269465704
Thank you for choosing our product. Please create ticket at http://support.themenum.com Thank you
Really wanna buy it: Does the theme support RTL?
Sorry this theme is not support RTL now but you will get the RTL Version in next update.. Thank you.. Please Buy without any hasitation . We will help you in every corner of theme
and when is the next update gonna be..?
Please after purchasing our theme .. email us at firstname.lastname@example.org we will send you the details and RTL version ASAP
Cool, Buying it now
Thank you for choosing our Product please email us
Great theme! Having issues with the footer widgets though. When selecting columns in the footer section (2, 3 or 4 columns), only 2 widgets columns show up in the widgets section.
Thank you so much. Please create a ticket at http://support.themenum.com thank you
Hi, how can i put a top bar menu
Thank you for your purchase. Please create a ticket at http://support.themenum.com thank you
Hi, i have one question, when i upload the logo of my website, this looks to0 big, check http://grupo-siayec.com.mx/beta/
Can you please send us your query at email@example.com thank you
Hi, the scroll in the menu doesn’t work in mobile http://grupo-siayec.com.mx/beta thanks
Hey mate we are sending your query to our expert. We will answer you shortly thank you fir choosing our product
hi, in the header file the download button icon is looking for download_btn_icon but in the setting is set for download-btn-icon
Thank you for purchasing please Send us your query at firstname.lastname@example.org
Hi, is there an option to make the menu not sticky?
Hey thank you for choosing our product. Please email us your query at email@example.com thanks
When i do an internal page link there’s a jerky display please have a look at here: http://envisite.io thanks the website is about real estate virtual tours
Hey thank you for choosing our product.. can you please send us you query with screenshots at firstname.lastname@example.org thank you