778 comments found.
Hello, I love the theme, great job. The only issue I am seeing(Which is a show stopper) is that the alt image attribute is hard coded as … with no way to reference the real value. This attribute is used from an SEO standpoint and is a really important feature to have. Do you have any recommendations to solve this issue?
Thank you! Jeremy Drury
Hello,
It’s just for demo purpose and you can simply change the value for your website.
Thanks.
1 more mate 
I’d like to be able to pass a couple “options” to thesaas.typed. Specifically, I’d like to be able to “decide” to do away with the , delimiter, and “decide” on whether some should loop or not.
How would I go about doing this?
Have you seen the “Typing String” section in http://thetheme.io/thesaas/doc-typography.html ?
There’s not an option available for changing the delimiter string. If it’s a requirement for you let us know to add an option like data-delimiter=”|” for this purpose.
Eh, not so much a requirement, but would be a “nice to have”
Do you know if there is a way to manually fire off the typer? I notice that once I turn off the loop, and use it in the slider, that it sort of just hangs. I’d like to “inject” a refiring on each slide (which I can handle doing… just don’t know about the manual firing of the typing effect)
Seems it doesn’t have such a method to call: https://github.com/mattboldt/typed.js/
Hmm… no prob mate, thanks for the help, and the awesome theme!
You’re welcome 
In case it helps anyone else. I found how to do what I was looking to do with the “manual firing” of Typed with the Swiper API: http://idangero.us/swiper/api/#.WbABl8iGPIU
Hey mate, hopefully a quick question for ya. Is there a way I can combine the “constellation” canvas with the slider?
Hi,
Yes you can add “constellation” to each slide separately. Just add it as a first immediate child to each <header> tag.
Awesome! thanks mate!
Hi I have a Web Application which is written in pure html5, js and css that I run off my disk. Now I want to turn it into a online service, where my existing code (with any changes required to make it work in wordpress) provides the main application and Wordpress providing subscription, login, forum, Help/FAQ/Videos etc. How much of this can I do with your plugin ? Specifically : 1. Allow adding my existing code as a “page” with no wordpress 2. Allow users to purchase/subscribe and then login – prevent access to the application based on subscribers 3. Tracking what parts of the application the users are using 4. All the other management and support functions I mentioned above Thanks
Hi,
As you can see, our theme is a HTML one. It doesn’t do anything in backend, it’s only a design. Even our WordPress theme don’t have these features.
Thanks.
So what makes this suitable for “SaaS” ?
The front-end design. It helps you to design a landing page for your SaaS.
yo, I just bought this by mistake. I wanted to buy the WordPress version of it. Can I get a refund? I’ll take that money and buy the WP version right away.
You can purchase the WordPress version here: https://themeforest.net/item/thesaas-responsive-saas-software-webapp-wordpress-theme/20136366
You can ask a refund request from here: https://themeforest.net/refund_requests/new . It usually takes a few days to accept and credit your account.
Hello, Do you have a design like pricing without cost? I’m just trying to show the difference between plans without showing pricing?
Thanks!
Hello,
Currently, no. If you have an online sample for what you need, we’ll try to add it in the next release.
Thanks.
Hello, How do I create 2 header buttons in the menu? What is the css class for menu buttons? Thank you!
Hello,
You mean something like this one? http://thetheme.io/thesaas/demo-trello.html . If yes, the code it straight forward. Check the code and you’ll learn how to add your own.
P.S. You wrote this comment in HTML version and this solution is for the HTML version of TheSaaS. If you’ve purchased the WordPress version, you should write your comment in there.
Sorry about posting in the wrong section – didn’t notice it.
I checked the code, and tried to just add the css classes. but it’s a no go, it looks like the trello page is setup like this:
Login Registerand my page is setup like this.
the difference is the ul/li items. Do i just need to choose a different header options?
found it in top bar settings, feel free to delete my posts. thanks
Please update to the latest version (1.1.4) which has released an hour ago and go to Customize -> Topbar. You can assign button 1 and button 2 for your topbar.
Love this theme. Probably the cleanest in terms of code (both HTML and CSS) that I’ve seen.
I have noticed one bug. I’m using images in the background of my main section just like in http://thetheme.io/thesaas/doc-section.html. While the image (in the example assets/img/bg-laptop.jpg) shows up on desktop browsers, both Safari and Chrome on iOS10 refuse to display the photo.
Any suggestions?
Thanks.
Great. Glad you like our code.
You’re right. Seems this is a problem with iOS : https://stackoverflow.com/questions/36686654/fixed-background-images-disappear-on-iphone-ipad
We’ll try to apply best fix for this issue in the next release.
Thanks.
Hello
I’ve mistakenly purchased this theme. I didn’t notice it was a regular HTML theme and I needed a Wordpress theme. I recognise that this is my mistake but wanted to know if there was any way I could get a refund for this purchase.
Regards
Hello,
Sure. You can request a refund here: https://themeforest.net/refund_requests/new . We’ll refund you in a couple of days.
Also, you can purchase the WordPress version here: https://themeforest.net/item/thesaas-responsive-saas-software-webapp-wordpress-theme/20136366
Thanks.
how do we implement the blog feature as you have it shown in the demo?
To clarify, i see the reader comment and reply in the demo, but I don’t see anything in the actual system to make the blog work? How are the posts created, comments processed, and reply’s added?
It’s a HTML template and doesn’t include a server-side programming. Those pages are just a page design, so your developer doesn’t need to work on design part of the project. If you need a working blog, you should check the WordPress version: https://themeforest.net/item/thesaas-responsive-saas-software-webapp-wordpress-theme/20136366
I need to have a blog with this. That’s basically what’s holding me from buying this. Is there any way to add a blog to this?
Thanks.
You might want to take a look at the WordPress version: https://themeforest.net/item/thesaas-responsive-saas-software-webapp-wordpress-theme/20136366
How customizable are these HTML themes? Can I change colors, switch headers, sections, etc?
Both the HTML version and WordPress one are customizable if you have enough knowledge about them. For example in HTML version, with a little knowledge of HTML, you can create your pages with copy/paste block codes to your page. Or if you have SCSS and Grunt experience, you can modify color and font variables to create your own customized template.
Hi, I’m trying to make a parallax image with no scrolling, is it possible? I have tried setting data-speed=0.0 or 1.0 but nothing changes. I have also tried setting speed in thesaas.js line:170 and still the parallax image is scrolling with the rest of the content. Thanks for a great theme!
Hi,
Parallax images works with user’s scroll. What is parallax with no scrolling? Do you have a demo?
It’s ok I just used the grunt for development, I did an npm install and now everything is a lot easier! I wasn’t very sure about it so I hadn’t tried yet but now I just did and the data-speed=0.0 actually works as expected.
As a sidenote, to anyone not familiar with grunt, you need to go into the “source” folder, type npm install (assuming you alread have nodejs and npm, and then use “grunt” or “grunt dist” when finished to grab a copy of all the files inside the dist folder.
Not sure there is a tutorial for this anywhere on your support page guys, again thanks for your work.
Thanks for your description. There’s not a guide for grunt yet but will write one later.
Do you have an easy way to display code blocks?
<pre><code>You code here</code>
There’s a PRE ending tag after the above code preview. This commenting tool hide it after submitting the comment.
Is there a setting within the menu to enable hamburger menu across all screens or I have to manually add the class?
- Now .topbar accepts .topbar-expand-xl class to display hamburger menu in all screens.
Thanks,
The .topbar-expand-xl is the best option for your situation.
Can you provide details on where to add the class to trigger the menu? thanks.
You should “topbar-expand-xl” to .topbar element, so the hamburger menu is always visible. Anyone who clicks on the hamburger menu, the menu triggers.
Not sure I fully understand. Do I mess with the templates or there is an option to add a class to top bar?
<nav class=”topbar topbar-inverse topbar-expand-lg topbar-sticky”>
change this code to <nav class=”topbar topbar-inverse topbar-expand-xl topbar-sticky”>
Hi – I need some assistance implementing the class
topbar.php includes this line
<!- Topbar ->
<nav class=”topbar <?php echo sanitize_html_class( $topbar_inverse ); ?> topbar-expand-<?php echo sanitize_html_class( $topbar_breakpoint ); ?> <?php echo sanitize_html_class( $topbar_sticky ); ?>”>
and I couldn’t find anything with topbar-expand-xl in the css files.
Thanks,
Hi,
You wrote your comment in HTML version, while now I can see that you need to make this change to the WordPress version.
For WordPress version, there’s not a global setting to accomplish this task for all pages. We’ll add this feature in the next version.
Right now, you can enable topbar-expand-xl page by page. I mean, you can add this class using Elementor page settings. I don’t recommend it if you need topbar-expand-xl for all pages. Anyway, you should open Page settings and change Breakpoint to the last one form Topbar settings. Read “Page Settings” section here: http://thethemeio.helpato.com/article/thesaas-wp/page-builder
Let me know if you need more help.
That helps thank you!
I have few more questions:
1. Is there a way combining the “Typing Text” header and a video header seen here http://thetheme.io/wp/thesaas/header-video/ ? I want to have something like seen here http://thetheme.io/thesaas/header-typing.html but cannot find the pre-defined template.
2. Is there a way to place blocks on top of each feature/section? For example I am using one of the pre designed headers with typing text but would like to embed a video inside the main header and a text block.
3. Do I have to purchase Elementor Pro? I think its mentioned in documentation. In my editor view I am seeing GET MORE WITH ELEMENTOR PRO also Meet Our Global Widget is only available with the PRO version.
1. You need the video background or buttons? You can give the header a video background from “Header style” panel, but you can’t add more buttons. We’ll try to add more cover blocks in future updates.
2. As I said earlier, you can change background type of all covers through “Header style” panel, but you can’t add a new element (text, button, etc.) to a block.
3. No, you don’t need to purchase the pro version at all. We don’t support their components. Our product is block based and we only add new blocks to give you more freedom in page creation.
Here is what I am trying to do > http://thetheme.io/wp/thesaas/header-video/
1. Using this header style with the play video and using the Typing Text feature.
2. Perfect! thanks
3. Got it.
P.S. i am using WP theme not the static HTML.
1. I’ll do my best to add this cover to the next release. Probably will release the next version in 2-3 days.
Awesome! Great to hear.
Another question.
I am using a logo in the top header and a logo “icon” for sticky as I see there are 2 options > logo and logo light.
Is there a way to display the logo as in “icon” for mobile view to limit the space?
I wasn’t expecting a large logo that take a lot of space in mobile devices. While I suggest you to have a smaller logo, but I’ll take it into consideration to find the best solution for it. Since adding a lot of options make our customizer complex for most customers.
Makes sense. Thanks for quick responses. I will probably write a script to show small version of the logo for mobile view.
Thanks,
This looks awesome. I might buy this very soon. One question tho, the “blog” page in the demo isn’t working. Is it possible to have a blog with this HTML template? or is that only available on the WordPress version?
Thanks.
Thanks for your interest. Unfortunately, the HTML version is static and doesn’t have working blog pages. You need to purchase the WordPress version to have working blog.
Thanks.
Congratulations! Nice Work, Good Luck With Sale.
Thanks.
Please little help,
How we can set the diferent time on a slider duration?
Ex: first slide to 3 seconds, second slider 5 seconds..
Thanks
Hi,
You can’t set delay of each slide separately, but you can increase the delay of all slides to 5 seconds by adding data-autoplay=”5000” to .swiper-container
You can see all the available options here: http://idangero.us/swiper/api
Getting an Internal Server Error when clicking on Edit with Elementor. Not able to create a single page. Need help.
Seeing this in the logs :
Fri Aug 18 13:27:01.647972 2017 pid 1811:tid 140509175408384 AH01328: Line too long, URI /index.php, referer
Fri Aug 18 13:27:01.648011 2017 [pid 1811:tid 140509175408384] (12)Cannot allocate memory: [client 123.201.100.21:17296] AH01075: Error dispatching request to : (passing brigade to output filters), referer:
Wordpress Info
Server Environment Operating System: Linux Software: Apache MySQL version: 5.7.18 PHP Version: 7.0.18 PHP Max Input Vars: 1000 PHP Max Post Size: 40M GD Installed: Yes Elementor Library: Connected WordPress Environment Version: 4.8.1 WP Multisite: No Max Upload Size: 40 MB Memory limit: 256M Permalink Structure: Plain Language: en-US Timezone: 0 Debug Mode: Active Theme Name: TheSaaS Child Version: 1.0.0 Author: TheThemeio Child Theme: Yes Parent Theme Name: TheSaaS Parent Theme Version: 1.1.1 Parent Theme Author: TheThemeio User Role: administrator WP Profile lang: en_US User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/603.3.8 (KHTML, like Gecko) Version/10.1.2 Safari/603.3.8 Active Plugins TheElementor Version: 1.5.7 Author: Elementor.com Debug Errors: There are no errors to displayCould you send your wordpress login information using the contact form in our profile page so we can find the problem?
Thanks.
Hi, there is no email sent on my page 
Can you help me to configure the sendmail.php with a smtp?
Thanks.
or a php mailer
Hi,
Have you tried an email address on your server, like info@yourdomiain.com? It usually should receive the email.
Right now, you can’t set smtp, it should be set in php.ini by your host provider. Depending on your host provider, you might be able to overwrite php.ini values from your account.
I’ll include PHP Mailer library for the next release, so expert users can have access to more configuration settings.
Thanks.
Oh, its a great notice. I´m root on cloud VPS. Have acces to php.ini What i have to agree on php.ini file?
When is the next update?
Thanks
I’m not familiar with server management, but there’s different ways. You can find several tutorials by search. Here’s a tutorial for Ubuntu: https://www.digitalocean.com/community/tutorials/how-to-install-and-setup-postfix-on-ubuntu-12-04
We’re working on the next update, hopefully it become available in 10 days later.
Thanks.
Hi
Is it possible to use Topbar three (http://thetheme.io/thesaas/block-topbar.html) but with the buttons in a row above the menu?
My menu is quite wide and there is insufficient space for the menu and buttons – I have tried moving the buttons but as the items are all flex including the topbar class itself then it is not behaving how I would expect it to “normally”
I still want the buttons to be part of the sticky header but as if it is two rows – row one has the buttons floated to the right and then row 2 is as the current single row is
Thanks Jason
Hi,
Unfortunately, there’s not any easy way to design such a topbar layout. Since .topbar has a fixed height, a two row layout will push the menu and buttons out of the topbar (they don’t fit in topbar area). Maybe the best option for your case is to use a drawer (see topbar 5) to put your extra links and buttons inside. Otherwise, you have to modify SCSS files and js file to increase topabr height.
Let us know if you need more help.
