Discussion on TheSaaS X - Responsive SaaS, Startup & Business WordPress Theme

Discussion on TheSaaS X - Responsive SaaS, Startup & Business WordPress Theme

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Sometimes the ReCaptcha in the contact form works and sometimes it says “Recaptcha Failed!” in a pink box. Is there a reason for that? I’ve added the site key, etc. and again it works some times, but doesn’t others. You can try it a few time by going to streamandscreen.com. Please advise.

Also, is there a way to make the email address in the subscription area go away or reset (or disappear) once the user clicks “Subscribe”. It takes them to a separate browser (or tab) and allows them to go back to the site. But if they X out of that new browser and go back to the previous one, it’s still there. If not, is there a way to make the Subscribe confirmation show up in the same browser or tab? That way they can do back to the site once the confirm the subscription?

I should change the error message. “Recaptcha Failed!” doesn’t mean the theme couldn’t check the reCAPTCHA, but it means reCAPTCHA detected a spam message. So it works fine.

Regards subscription, the form has to be submitted to MailChimp to complete the subscription form inside MailChimp website. If we remove the text before submission, an empty email field receives by MailChimp. And on return, there’s not any event or something to remove the text unless we check all inputs on page load which is not performance wise task. Also, it’s a default behavior of browsers, so we think it’s better to follow this standard.

Hi,

I’ve purchased the Saas X theme and there is only one plugin that has been installed with the theme. And it is empty. How do I install demo content and other plugins that usually comes with the themes.

Hi,

That’s the only plugin needed to build all those pages in the page builder and the other functionalities. We don’t need to install any extra plugin!

To import demo data, please read http://thetheme.io/thesaasx/support/faq/

Ok, I think I am getting closer. I am currently using your X version. I have copied the HTML code from your prior version and input this into a custom HTML block in X and saved as a page in WP. Now it seems I am stuck trying to make my Navbar “Login” button trigger this modal. Below is the html I copied from your theme. I assume I need to make changes to the first 3 lines of code especially the id=. Can you be explicit in defining these 3 lines. I will also need to know what I have to put into the Navbar “Login” button “link box”. I have tried many different combos still nothing.

<button type=”button” class=”close” data-dismiss=”modal” aria-label=”Close”> × </button> <form>

Login

Sign into your account using your credentials.

<input class=”form-control” type=”text” name=”username” placeholder=”Username”> <input class=”form-control” type=”password” name=”password” placeholder=”Password”> <input class=”custom-control-input” type=”checkbox”> <label class=”custom-control-label”>Remember me</label>

Forgot password?

<button class=”btn btn-lg btn-block btn-primary” type=”submit”>Login</button> Or sign in with

Don’t have an account? Create one

</form>

As you might see in the code, you need to add data-toggle=”modal” and data-target=”#modal-id” to the button, but you can’t do that to the navbar button. So you have to create a button in Custom HTML block as well with those properties. To learn more about how to create and trigger modals, please read the documentation at https://getbootstrap.com/docs/4.3/components/modal/ . At the end of documentation is the guide on how to trigger a modal using JavaScript. That might be the other solution for you.

Bug in block “Pricing 1”

Hi there and thanks again for a great theme.

I found a bug in the block “Pricing 1”.

Normally, it works fine, like it should: just like in http://thetheme.io/thesaasx/block/pricing/

However, when the block is converted to a “Reusable block” then the ”$” sign jumps up, and is no longer at the same level as the price.

Please see the example I made on my site: https://selcer.es/test-remove/

Do you see any way to fix this (or some hack I could apply to fix it ASAP?)

Cheers /Marek

Hello again! Just found a similar problem with the block “FAQ 1”

When it is converted to a Reusable Block it adds padding over and under the header text. See example on the bottom of this page: https://selcer.es/sobre-nosotros/

Would you have a hack to fix that as well? Would be great :-)

Hi,

Same issue again! I should take a deeper look into this issue later. The quick fix is to add the following CSS code like before:

.accordion br {
  display: none;
}

wonderful, thanks a lot!

For the pricing widget on TheSaasX, on ‘Pricing Table 2’ with the purple background, it only has 3 columns of prices how can I add another to that row so I have 4 price plans showing? I know TheSaas had that option but I don’t see it here on TheSaasX..

You can click on any of the pricing blocks and from the opened toolbar, click on “Duplicate”. We added this feature recently, so if you don’t see it please make sure you’re using the latest version of the theme.

Hi, thank you, I enjoy using the theam. but I dont manage to use the comma-separated thyping like you do in the demo. where do I insert the data-typing? where do I control the speed?

Hi,

To make tryping text, you should write a comma-separated text in the editor. Then, select (highlight) the text and from the editing toolbar pick “Typing Comma-Separated Text”: https://pbs.twimg.com/media/D6YJzUDWwAA8jq2?format=jpg . Using this option you can’t change the typing speed or change options. If you need them, you should write html code and use Custom HTML block. If you’re comfortable with that, you can find the documentation in http://thetheme.io/thesaas/uikit/typing.html

I see you have modal register elements in your pre X theme which I purchased as well as X. Do do I integrate the modal and popups into X? Can I use some elements from the old theme to X since I have purchased both?

I don’t get your request properly. We don’t have any option to display modals in any of the WordPress versions. But since we’re using Bootstrap, you can use the modal component in your website if you know how to design and trigger them.

Hi! I see that the theme had an update this week.. Last month when you updated the theme it appeared available to update here in the wordpress panel, but this update isn’t showing… Any idea why, or how can I update it?

Hi,

That is weird. If you have installed Envato Market Plugin, it should let you update to the latest version from plugin page. Otherwise, you can download the theme from Themeforest and update it manually.

This release had few minor bug fixes. If they don’t apply to your case, you’re not required to update the theme. Here’s the changelog: https://themeforest.net/item/thesaas-responsive-saas-software-webapp-wordpress-theme/20136366#item-description__changelog

I have tried a few times to install this theme. The plug in is installed, I let the Envato plugin install the theme….but I have no blocks that I can use to start creating pages. I just have a blank page that I now see.

Hi,

Have you opened the block inserter in the page builder? All the blocks are categorized in the inserter. If you’re new to the new page builder of WordPress, I highly recommend to learn more about it from https://wordpress.org/support/article/wordpress-editor/

Hi, i absolutely love the theme. Ran into an issue though. For the menu bar, when there are sub-items for a link, there is no way to see the drop down when browsing from an iPad/tablet. I see the issue in the demo site as well. Any work around for this? For the mobile phones, menu bar is hidden and expanded by default so no issues there.

Hi,

Seems that happens when the menu is already linked to a page. So clicking on the menu would result on opening a new page instead of opening the submenu. If you have such menus, a workaround is to collapse the menu on tablet devices too. You can make that happen from Layout > Navbar edit page. Simply click on your navbar block to see the block settings in your right side. Then, from “Expand on” settings pick Tablets or Phones.

Hi. I think there might be a little bug in Header Block 6 in Wordpress version of SaasX. We are moving our site from one server to another and have imported all our existing blog articles. On the blog archive page, the articles are correctly sorted by publish date. However, when viewing a single blog article with Header Block 6, which shows the publish date and category, the ‘publish date’ is instead showing as the creation/import date. Changing the publish date in the article has no impact. You can see that we have articles in the blog archive page from 2017-2019, yet every blog article when viewed shows the import date of August 8 in the Header Block 6. http://13.54.32.11/resources/

Thanks – a little stuffing around with file permissions but we eventually got there. Feedback: The block itself in the theme says ‘Date Published’ not ‘Date Modified’. Personally, I think Date Published is a lot more useful – otherwise, if we just edit a typo in the article, it changes the date modified. I would change Block 6 in the next update to either (a) Date Published or (b) change the label in the block to make it clearer that its Date Modified to avoid this confusion.

You’re right. I’ll include this fix in the next release, so the display date is the published date.

Thanks!

I’m trying to add a short code from Pop-up maker into the link settings of one of the buttons in the CTA blocks, but for whatever reason, it’s not working. Is this allowed? If so, what’s the best way to do that?

I figured it out. Thanks. The issue was as simple as deleting the comma.

Hi, We are getting an error when trying to use Contact Block 3.

After filling out the form, when we click ‘send message’ an ‘undefined’ error in red appears just above the form.

You can see this on our website at clearrtb.com

We added noreply@clearrtb.com as a email.

Thanks

Hi,

That is because the “Phone” field name is “email”. Please change it to “phone” and it should be fine. Seems the name is “email” by default, I’ll change it from the theme as well. So the next update would include this fix.

Cheers.

How do I format Contact 7 form to fit in the page and look like part of the site after using a text editor and the short code? You can check it out at streamandscreen.com.

The Contact-7 forms doesn’t have any grid layout. You might use the Columns block to create your desire layout and put the shortcode inside the grid you want it to display.

If the Columns block is not flexible enough, you might use a plugin such as https://wordpress.org/plugins/coblocks which is more flexible in creating layouts.

Hello, we currently are having two issues:

1. We would like to know how to add the author box to blog entries. It seems to be missing, but also in your live preview. Is it possible?

2. The map block shows that it is in, developer mode? We had it working properly before a month ago.

Hello,

1. Our theme doesn’t have such a feature. You might find a plugin for this purpose.

2. Have you set your “Google Map API Key” from Appearance > Customize > Site Configuration? If yes, please make sure you have valid payment card in your google account and the API key is still valid. Otherwise, you should set this value to use maps.

Hello, I need some small support, is it posible to remove the video from this demo http://prntscr.com/omjrgy when i select it and click delete it removes the entire block. Best Regards

Thank you, i have 2 more questions; 1) how can i add here more colors http://prntscr.com/opk4lc 2) if i want to have only one button how do i do that ? http://prntscr.com/opk51r

oh and 1 more question what plugin for Eliminate render-blocking resources would you suggest ?

1) You can’t add more colors.

2) Could you use the “d-none” trick?

3) I’m not aware of any.

Hi! I just found out a bug in the theme.

When I put more than one “FAQ 3” blocks in a single page, the collapse doesn’t work the way they should. (when I open one question, other questions from the other blocks also opens..

Hi,

Sorry for the issue. I confirm it and will fix it in the next update.

Cheers.

Does this page have a pre-built block? Any way to get the html for it?

http://thetheme.io/thesaas/page/career-single.html

The equivalence of that page is a Job post, but it doesn’t have apply for this job form. The content is basically paragraph, heading, and list blocks.

You can always view source on the page you need html code and just copy it from source code.

For some reason the menu at the top of the website in the navbar is showing two menu’s. Check out: https://dubolite.live-website.com/ and please advise.

Also, how do I move it to the right align vs. left near the logo?

It seems you already made those changes and your website is fine for me.

I’m having trouble getting started with this site. I’ve installed and activated the theme and plugin, but I don’t see any sample data and the documentation that I read seems outdated. I like the Saas2 template and was hoping to simply have to edit accordingly to be able to create my site. Please advise. Thanks.

Ok. I figured out how to add the saas2 template using blocks. However, I’m not sure how to add the menu and have it connect to the blocks associated with that template or how to create a new page (and block) and have it show up on that one page. Please advise.

Hi,

Have you read our starting guide? http://thetheme.io/thesaasx/support/articles/getting-started/ . Also, please take a look at FAQ as well: http://thetheme.io/thesaasx/support/faq/ .

You can create a menu from Appearance > Menu. And you can create a navbar to assign to your page from Layout >Navbar.

To smooth scroll from a link to a section, you should have an ID in a section which can be added from Block Settings in the page builder (right side) and add insert #ID as URL of your link. So if your section ID is features, the url should be #features.

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