31 comments found.
Hello, we’re trying to submit a ticket and we keep getting errors on your website. Is there a way we can send you an email with our purchase code and our issue? our demo content won’t upload even after updating the Memory Limit of 128 MB and max execution time (php time limit) of 300 seconds.
Please can you post the ticket in our support center with your website login details to check it out https://zozothemes.ticksy.com. Thanks
Hi, I just purchased this theme and the purchase code doesn’t work…. is there a wait period? Also, there are no plugins popping up to install… is this theme still active
Sorry for inconvenience, submit ticket with admin login details here https://zozothemes.ticksy.com/ will check quickly
I submitted a ticket. However, it seems the WP install files are corrupted somehow can’t install plugins are activate theme with purchase code… has there been an update
yes we have replied via ticket, asked admin details in ticket.
cost calculator plugin not installing
Ok submit ticket with admin login will install the plugin…
Does it support RTL
Yes of course! It’s multilingual ready and RTL ready theme. Thanks
Hi Does this comes with revolution slider’s license?
Nope it was bundled with theme , But you can use it without license
Dear Sir how can I add rtl language and add switcher to site header
why does it says i will get calculator with this theme and in theme it says to buy pro version?? same for slider revolution…
Hi, for rev slider no need license because we used extended license for it. About Calculator we used free plugin and for advanced features you can go with pro. But free version have all default features what we used in theme demo. Thank you.
how does tracking a shipment works?
We can use Shipment Tracking plugin for it. Thank you.
Do you support RTL language and Multiple languages?
Yes it supports RTL and Multi Language too
Can this be include in the product checkout to calculate the shipping cost before buying?
Yes it was , WooCommerce shipping cost formula will work out ….
Hi there,
Could you kindly let me know the following:
a) Does this theme provide the ability to track items ( or support a plugin that does) – does it require compatibility with any particular software? b) Does this theme provide the ability to get an instant quote/quote calculator? ( I am not looking for a form that sends to an email, but an actual calculator) c) Is it possible to access the documentation for this, so I can see how easy it is to install? d) Does this theme come with video tutorials? e) I am planning to install this theme over the weekend and over the coming week – which days will you be closing over the next week, in the event that I find an issue that needs technical support?
Thanks and Kind Regards
Ozzy
Hi Ozzy,
See my below replies:
Nope Mate, you can use third party plugin. Yes my theme support https://wordpress.org/plugins/order-tracking/b) Does this theme provide the ability to get an instant quote/quote calculator? ( I am not looking for a form that sends to an email, but an actual calculator)
Yes we used cost calculator pluginc) Is it possible to access the documentation for this, so I can see how easy it is to install?
Yes Online documentation http://docs.zozothemes.com/tranzlogistics/index.htmld) Does this theme come with video tutorials?
Sorry not availablee) I am planning to install this theme over the weekend and over the coming week – which days will you be closing over the next week, in the event that I find an issue that needs technical support?
You can use our dedicated support center https://zozothemes.ticksy.com , We wont available on 25th December and 1st January 2020
Thanks,
zozothemes
Do you support RTL language and Multiple languages?
Hi yes this theme support RTL language and Multiple languages. Thank you 
Hello, Is there a place add the WPML Language Switcher widget (not in the menu) so that the flags are clearly visible on desktop and mobile devices ? An example page would be good to look at . Thanks
Hi, yeah there is an option in backend. So you can add WPML language switched where you want in header left, right, top bar, logo bar or menu bar. Where you want you can display from our easy theme options. And sorry we don’t have such a demo just check out online documents. You can see there is more options. Thank you
HI,
Can we change the page layout as what we like? Currency can we modify to other asian countries currencies? Is it support paypal gateway?
also can we create a header with button link with other website?
All 3 features which you said is possible with my theme ,all features inbuilt . For PayPal you can use any PayPal gateway plugin ….
can you send me the link of paypal gateway plugin and how to built into your theme?
if the website still under construction, any page can display “coming soon” or “under construction”?
Yes check theme options, you can activate under construction page
paypal plugin https://wordpress.org/plugins/wp-paypal/
pre-order
can you plz send me demo link for the administrator view and customer view with username and passwords and i want to know all the feauture list to the system, plz send me an email to odaihaddad79@gmail.com
Hi,
Please ping me in live chat will help you live chat is here https://zozothemes.com/
Thanks, zozothemes
I can’t import demo data. when I’m going to import demo data I got the message that
“We’re sorry but the demo data could not import. It is most likely due to low PHP configurations on your server. Please do necessary configurations noticed in Warning message of imported demo.”
What can I do now ? My php Vinson is update.
Hi please post ticket in our support center with your site login details. Thank you.
Yeah you can create as like as the picture what you shown. The plugin having backend to customise. Thank you.
This theme , can do following below? 1- user can login to manage their shipping cargo. 2.- user can pay via credit card or bank transfer for shipping pay. 3- user can tracking their shipping. thanks
Yeah we can added woo commerce plugin. So everything is possible.. please check woo commerce document for the complete details. Thank you.
Good morning, I was working on a portfolio article, I find a problem.
I do not see the right sidebar containing the details of the portfolio.
what should I do?
Thank you
Please post ticket in our support center with site URL and login details. Thank you
I have already created a ticket
UP
Yes saw that we working on it…
I have not yet had your feedback. I need an answer urgently.
HI,
Please check single portfolio page you have "page options" in bottom choose the sidebar layout which ever you need. Check bottom of single portfolio page in backend....Good morning, I want to display the details of the individual portfolio on the right side as your example theme.
http://carminati.grafinvest.com/portfolio/road-transport-3/replied in ticket…
How do I disable the diagonal effect when I go to the home page?
Submit ticket with screenshots
I opened a ticket, waiting for a response.
ok
How do I insert elements in the demo for section 4 of the footer?
UP
MAte am sorry not clear ur request…. Pls submit ticket instead of here for fast reply…
I see the theme is a red color scheme. Can this be changes to blue?
Hi yes you can manage color on admin theme panel. Thank you
I tried to change the color but its not working. I submitted a ticket. THANKS!
Ok will check
