439 comments found.
hi i am getting a error message from jetpack saying a pulgin needs to be deleted or contact the theme support to get an update on this plugin. I use this pulgin for all my pages
96fdfe4f-9ec9-47b6-89fd-d3ebb431432b – 17 Aug 2024
email me at: info@brandisinwhistler.com
Hello, thank you for reaching out. We’ve just sent you an email with the necessary instructions. Please take a look. Best regards!
I need to create a directory for models, talents or any other profiles with registration, chat, VIP membership, monetization, payment gateways etc. How much the directory?
Hello, thank you for your question. Please check our reply in the email. Best regards!
The model details page is giving me an error. It’s happening on PHP 8.0 or higher.
I tried uploading the modified source code for other users, but it didn’t work.
Please update the theme.
Hello, thank you for contacting us. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 including the access details for your cPanel and WP Dashboard. Our team will resolve this issue. Best regards!
Hello, I bought your UBella-Theme. I am not able to install demo content! I read you instructions regarding Thme & demo installation, but there is no “Demo Content Install” in Tools available. I installed the main theme but no further actions are available. Please let me know how to start!! Thanks, Stefanie
Hello, Stefanie, thank you for your message. Please activate all the necessary plugins and extensions, then refresh your WP Dashboard. After that click Tools => Demo content install. Check your content on the front end after the demo content installation process is complete and activate child theme. If these steps do not resolve your issue, please submit a private ticket here: https://mwtemplates.ticksy.com/submit/#100014243, and we will assist you. Best regards!
Is it possible to add photos and videos in the models profile page?
Hello, and thank you for your question. Yes, the website administrator can add photos for the models: https://bit.ly/4o9njWr Best regards!
When I try to activate the MWT UFW extension plugin, WordPress throws a fatal error and the plugin cannot be activated. I think I need to update my theme. My hosting provider only supports PHP 8.1 or higher. In that case, I’m getting errors in some files.
When do you plan to update it?
I am currently using the 21 July 2025 version (latest) of the theme.
Hello, thank you for your message. Please email us at modernwebtemplates.com@gmail.com with the description of your issue and our team will assist you. Best regards!
Dear Sirs,
Could you kindly tell us which editor is the most suitable for this theme please? Is the classic compatible with it as it we can not find any which works. here is our email giftspiritual8@gmail.com
Kind regards Gosia
Hello, Dear Gosia! Thank you for your question. We recommend you to use the default UFW page builder. It has all the necessary functionality to create and change pages. Best regards!
I’m having trouble with the “Models” section.
In the WordPress admin it shows Published (10) models, but the list is empty and nothing appears on the front-end.
When I try to activate the MWT UFW Extensions plugin, WordPress throws a fatal error and the plugin cannot be activated.
Because of this, the models are not visible even though the counter says they exist.
Hello, Dear Customer! Please email us at modernwebtemplates.com@gmail.com with the details about your issue and our team will resolve it. Best regards!
6505e8e4-8579-4851-ba25-405a03d61424
Hello, Dear Customer! Thank you for your message. Please email us at modernwebtemplates.com@gmail.com Best regards!
I don’t know how to use WordPress. I thought it was an HTML template, but it wasn’t. Could you please refund me?
Hello, Dear Customer! Thank you for your message. Please email us at modernwebtemplates.com@gmail.com Best regards!
Hello,
Does the “become a model” function allow for users to upload a photo or files with the contact form?
Also, does the registration function allow for the user to create their own page at the site?
Thank you.
Hello, Dear Customer! Thank you for your message. The model submits all the necessary info including a photo via contact form, then administrator publishes her profile. If you have further questions – please email us at modernwebtemplates.com@gmail.com Best regards!
I do not see a file upload button for the photo on the contact us page.
Also, the “Become a Model” link on the home page does not work.
Lastly, when the Register button at the top right is clicked it goes to a not found page with the text – webdesign-finder.com refused to connect.
Hello, Dear Customer. The file upload feature can be added to the contact form. As for the ‘Become a Model’ and ‘Register’ links, you can assign them manually. In each instance, the website owner determines where these links will lead. Best regards!
hello
- what drag n drop page builder do you use ? im quite familiar with Elementor ? - does the contact form work out of the box or i need to configure my own ? - do you also sell any PS actions to make my photos feel the same as in ur theme ?
thx in advance
Hello, Dear Customer! Thank you for your questions. Our theme uses UFW page builder, you may take a look at this documentation, it shows how to edit content: https://webdesign-finder.com/docs/ubella/documentation_theme/index.html If you have further questions – please email us at modernwebtemplates.com@gmail.com Best regards!
Bonjour,
Quand je tente d’installer les données demo du contenu du template j’ai l’ erreur :
Impossible de créer la table de temp _fwbk_wp_1247181_ppress_subscriptions. Index column size too large. The maximum column size is 767 bytes.
Merci pour votre aide
Hello, Dear Customer. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to check server configuration and PHP version, so we request these details to solve your issue.
Best Regards!
Hi, I wanted to ask where I can change 2 parameters. In the home page there is the models carousel which displays 4 out of 10 loaded models. While on the model page, the models carousel displays 6 models out of 10 uploaded. I would like all 10 models to scroll, both in the first case and in the second case, leaving 4 on the home page and 6 on the model page. Is this possible?
Hello, Dear Customer! Please check the options of models carousel shortcode: https://tinyurl.com/24gwslqw https://tinyurl.com/2af7ljpu They can help you to select proper display conditions. Also masonry grid layout for models has various options: https://tinyurl.com/24hrnphe Also, you may submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 with the description and screenshots of your request and our team will assist you with great pleasure. Best Regards!
Hi, what database is this using and does it support bulk update for multi model profile? The live preview login feature is not working.
Hello, Dear Customer! Thank you for your question! By default, in our theme, the WP administrator creates and adds profiles for models. The theme includes its own database and plugin for models. Best Regards!
Hi, What database is the theme using, Mysql database ?
Hello, Dear Customer. The theme is compatible with the both type of databases: MySQL and MariaDB. This option depends on your server. Best Regards!
I have bought this fantastic template a few days back – I need to understand if we are allowed to use the video in background on start page and also the graphic used on startpage (woman with violett glasses ..)
We need to make sure we don’t have any license / copyright issue.
Hello, Dear Customer! Thank you for your message. You may use such content like images and videos for demonstrative purposes. if you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 Best Regards!
After reading and watching your tutorial videos, I tried to install the template without success. The template does not load and the administration area does not open in WordPress.
Hello, Dear Customer! Thank you for your message. Our team is resolving your issue in the ticket # https://mwtemplates.ticksy.com/ticket/3849500/ Best Regards!
Hi team,
Does this Ubella has the option for a model to create a profile and uplaod fotos? or how it works for uploading profiles and photos?
Hello, Dear Customer! Thank you for your question! Our team includes custom drag and drop page builder. By default, in our theme, the WP administrator creates and adds profiles for models. Best Regards!
Authors may ask you for a purchase code to verify that you’ve purchased this item.
f1be40c2-7e48-4609-b0a0-0a82031efe31 – 25 Mar 2025
This is my domain https://dilligant.com/I purchased the template. I’m trying to install it. Of course, the server environment matches your requirements, but I’m getting errors after installation and can’t log in to the admin after installation.
Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to check server configuration and PHP version, so we request these details to solve your issue.
Best Regards!
I purchased the template. I’m trying to install it. Of course, the server environment matches your requirements, but I’m getting errors after installation and can’t log in to the admin after installation.
Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100014243 with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Often, to fix the problems, it’s necessary to check server configuration and PHP version, so we request these details to solve your issue.
Best Regards!
