62 comments found.
Hello,
WPBakery Page Builder won’t update to version 8.6.1 after uninstalling and reinstalling, making my site unavailable.
How can I do this? Thank you.
Actually, Metabox 5.10.12 seems to be causing problems. Once disabled, I can access the site again. But WPBackery won’t update to 8.6.1.
Thanks,
Please don’t update the Metabox plugin for now. Ignore this version 5.10.12. New versions have a bug. We already informed the Metabox plugin author. New update will be available soon.
Please download the previous version from here and install https://wordpress.org/plugins/meta-box/advanced/ https://tinyurl.com/23neqx5wI can’t active my premuime theme code on my website
Hi,
Before moving to the other domain/ subdomain/ Uninstall WordPress setup, deactivate your purchase code from the About Umaya option.
For now, I reset your purchase code. You can use it again.
Available domains for Test/ Staging purposes are listed below.
Info: First activate your purchase code on your main domain, then activate your purchase code to the test domains.
localhost .dev *.test *.local local. .staging staging. *.example *.invalid *.dev.css (DesktopServer) *.myftpupload.com (GoDaddy) *.cloudwaysapps.com (Cloudways) *.wpsandbox.pro (WPSandbox) *.ngrok.io (tunneling)
Thank You.
Hello, I installed this theme initially on wolfdigital.us – but that domain has expired and we are shifting everything to adityabhavsar.com. However, I am unable to activate the license – can you please help?
How can I contact the support, I have an issue with theme and I can’t find a solution in your docs
Good day, I lost the domain I used to have when using your theme. ¿Is there a way I can “restore” my purchase code?
Hello,
I put a background image on the whole menu area, can the white or black background be removed for the hover?
thank you !
Dear webRedox ,
I hope this email finds you well. request the reinstatement of my license for Umaya
I appreciate your prompt response and look forward to your positive resolution.
Best regards,
Note for user amoore11
Your email address is unable to receive any mail.
Hi, the footer only appears on web, but not mobile. How do I make it appear on mobile?
I mean the Footer Copyright section
Hi,
I will check for that and update theme soon.
Thank You.
Hi!
Is a horizontal logo and horizontal menu available specifically on this page? https://webredox.net/demo/wp/umaya/parallax/Hi, It’s available for all pages. Thank You.
Great. Thank You!
I migrated my domain site and the codes arrived with an error. How do I migrate the subscription to it? I tried activating my code on the new domain and it didn’t work.
Hi,
Before moving to the other domain/ Uninstall WordPress setup, you need to deactivate your purchase code from the About Umaya option.
For now I reset your purchase code. You can use it again.
Thank You
Where do I change slider images and text? Is it for the slider revolution?
Edit your home page and check page settings for the slider. It’s theme default slider.
Also make sure you disable Gutenberg editor from the WPBakery settings.
Hello Great site but can we hide this red magnifier or have something else before entering the lightbox image? i don’t like it so much…thanks
Hi, You can disable the custom cursor. Thank You.
Hello! I tried to add my horizontal logo to the upper left corner but it does not work. Works only “Text Logo”. Is there any fix for this problem? Best regards KK.
Hi, Please send us a mail by using our item support form with your wp admin login details.
How to get all demo pages after upload this theme, only my blog page I’m getting?
Please check your mail.
Hi. I have some pre-sale questions plz:
1. Is it possible to import all the different demo pages into one installation so I can have access to all the different elements?
2. Is it possible to import elements when building an elementor page?
Thanks.
1) Yes you can do that.
2) For theme’s default elements you need to use WPBakery page builder.
Thank You
Hi, A few questions: 1) I do not see the social media icons on mobile phone. Where are they? 2) How to use a logo (left sidebar) if it cannot be displayed vertically? My logo is horizontal and cannot be vertical 3) What about Slider Revolution?
Thanks in advance for your answers and best regards. Citronnelle_1
Hi,
You can enable social section for mobile device. Option available.
Vertical and horizontal both logo option available. Please check https://webredox.net/demo/wp/umaya/freelancer/ https://webredox.net/demo/wp/umaya/You can use Slider Revolution.
Thank You
hi, any plan to add WooCommerce compatibility?
Yes, we have a plan to add WooCommerce. But it will take little time.
Important: If you are using WordPress version 5.9.1, Login via cPanel/ FTP. Go to the wp-content > themes and delete the umaya folder. After that, reinstall the latest version of the theme.
