38 comments found.
Hi, Which module are you using for the courses management? Thanks for your answer. Citronnelle_1
Drupal preview is not working. Can you provide an alternative drupal link?
Hi mate,
Thanks for contacting us! You can check the demo at this link: https://upsidethemes.net/drupal/upside/education/
Hope you all the best!
Best, KopaTheme
I have just installed the ‘Fresh installation’ as per the instructions.
When I click on the ‘Customize this page’ link at the bottom of the screen, if I want to update items I click on the ‘Settings’ icon. However this launches a modal window which fails to complete loading – when I check in the debugging console I can see a jQuery ’ $(...).once is not a function error. This is happening in multiple places.
The cache has been cleared, all of the permissions are set correctly and no changes have been made to the configuration or code or the theme.
It has been set up on Ubuntu 16.04 running PHP 7.
I have opened a support ticket but have had no reply.
Please can you advise?
Hello,
Thanks for contacting us as regards your issue.
We will re-check the ticket you has opened, and give the answer in the ticket as soon as possible.
Your patience will truly appreciated.
Kind Regards, Kopatheme Support Team
Thanks. Shame you never replied.
FYI (and anyone else), the following patch fixes the issue: https://www.drupal.org/files/issues/once_is_not_a-2273609-2.patch
Hello, I downloaded the theme for Drupal 7. I tried installing it Fresh and Manually. There seems to be a big problem , because it is not connecting properly with Drupal, and the document I downloaded is messing several folders, including the style folder in Fresh_installation/sites/default/files/styles.
The theme is behaving buggy and once I set it as default It won’t allow me to reach any of the Drupal windows.
Hello I like the theme as it’s what I’m looking for to speed up my development but I need it for Drupal which you say you have however the source code is showing that it’s WordPress do you have a URL to the Drupal version if it’s possible? It may look identical but just want to have a look. Big thanks!
hi mobile version`s banner picture streched how can I fix this? thank you
Hi xvv,
Thank you for contacting us. Could you capture the screen of bug?
Thanks, Kopatheme support team
How can I send photo?
Ok I sent request to your support desk
Prepurchase Question:
1. Do you assist with installation of theme? 2. Is this compatible with the latest version of Drupal?
Hi RangaT,
Thank you for contacting us. Please follow the document and try “fresh install” way. If you have any question, please open a ticket on http://kopasoft.zendesk.com so our support team can help you in the best way.
Thank you. Kind Regards, Kopatheme Support Team.
Please assist: #1064 – You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘CREATE TABLE `field_data_field_links` ( `entity_type` varchar(128) NOT NULL DE’ at line 72
Hi reyakopele,
Thank you for contacting us. Please go to http://kopasoft.zendesk.com and create a ticket and share your log-in credential so that we can check what happen.
Thank you. Kind Regards, Kopatheme Support Team.
Helle! I didn’t get answer for a week again. Please answer me because there is an important bug ( there are more bugs ) in your theme. Thank you
Hi peter_cs,
Sorry for slow reply, please check the answer in your ticket.
Thank you. Kind Regards, Kopatheme Support Team.
hi did your support desk working?
Hi xvv,
Yes, the support desk is working. If you have any question, please go to http://kopasoft.zendesk.com and create a ticket so our support team can help you in the best way.
Thank you. Kind Regards, Kopatheme Support Team.
I already create a ticket but no response
Hello! I sent you an emails 10 days ago but now awser yet. Please check it and check the new one what I sent with your ticket system. There are bugs in the theme and I want to fix them. Thank you!
Hi peter_cs,
We are sorry for slow reply. Our technical team are working on the issues and trying to make the best solution for all of them. For more information, please see in your ticket. We appreciate your patience.
Thank you. Kind Regards, Kopatheme Support Team.
Hi Kopasoft,
Please send me the deatails in email. I didn’t get any answer yet (in email). I have no registerd account with kopasoft ticket system. I created one today but that one is empty, there are no ticktets in that account.
Thanks, Peter
There has been some serious upgrades to drupal and some of the modules you use. Will there be any updates to this theme at any time?
Hi qcutter,
Yes, we will release new version asap. We appreciate your patience.
Thank you. Kind Regards, Kopatheme Support Team.
There has been some serious upgrades to drupal and some of the modules you use. Will there be any updates to this theme at any time?
where is contact forms fields? how can I translate or change them
Hi xvv,
The contact form is created by our custom module. So please use the string translation for translate those fields. We appreciate your patience.
Thank you. Kind Regards, Kopatheme Support Team.
I can`t translate using string translator for placeholders
and header search box`s text
do you have any idea? or can you tell me which file contains that text /should you mail me my mail is daakhuu@yahoo.com/
Hi xvv,
Some placeholder was added by js, so please find in file custom.js If you encounter any problems while using our themes in the future, please go to http://kopasoft.zendesk.com and create a ticket so our support team can help you in the best way. We appreciate your patience.
Thank you. Kind Regards,
how can I change theme colors? are there any easy solutions without edit css?
Hi xvv,
In current version of theme, there is no option to change the main theme color. So please try to edit css for customize it. We appreciate your patience.
Thank you. Kind Regards, Kopatheme Support Team.
can you support me for multilang if I buy it?
Hi xvv,
If you encounter any problems while using our themes in the future, please let us know. We will help you solve them.
Thank you. Kind Regards, Kopatheme Support Team.
Hello, do you have and appointment module integrated?
Hi jfeuzeu,
Sorry for delay in replying. We don’t add any appointment module in this theme.
Thank you. Kind Regards, Kopatheme Support Team.
hello, I’m interested to this theme. 1) Could this site be used for a service (tutoring for example) site using subjects instead of courses? 2) Can the duration for a service be in hours or minutes,instead of month as it is now? 3) Can the theme be edited from the control panel? 4) Can some of the features be turned off. 5) When will the “Shop” feature be available so that user can shop for the course? 6) Can these course list or professor pages http://kopatheme.com/demo/upside-demo-page/ and http://kopatheme.com/demo/upside-demo-page/ display more columns?
Hi jfeuzeu,
We have the answer for you: 1) Yes, it could be. 2) Yes, it can be in hours or minutes. 3) Sorry I don’t really understand about the control panel that you’re meaning? 4) What kind features that you want to be turn off? 5) Current version of theme isn’t test with “Shop” feature, so you can try to use if you want. If you encounter any problems while using our themes in the future, please let us know. We will help you solve them. 6) Yes, they can display more columns but you need create new template for do that.
Thank you. Kind Regards, Kopatheme Support Team.
3) I meant do you have a feature to change the color of the website, background, etc?
Hi jfeuzeu,
In current version of theme, there is no option to change the color of the website, background. Thank you. Kind Regards, Kopatheme Support Team.
I sent you a message via your website’s contact page.
Could you do some custom works, such as changing colors, image size, adding more columns for me?
Hi jfeuzeu,
We are estimating you customize as your email: changing colors of the site and background color.
If you have more requirement, please details it and send email to support@kopasoft.com. We appreciate your patience.
Thank you. Kind Regards,
after download zip file i didn’t find database folder (SQL file)?
Hi haijaalaa,
After extract the download package, please open “Fresh Install” folder, you will see the education.zip file, extract it and you will see the sql folder. You can find sql file on there.
We appreciate your patience.
Thank you. Kind Regards, Kopatheme Support Team.
is it support multilanguage?
Hi xvv,
Currently this theme doesn’t support multilanguage.
Thank you. Kind Regards, Kopatheme Support Team.
can you convert this theme to support multilanguage? I`m interested to buy this theme but I need multilanguage site
